Visiting Angels UK Avis 

Visiting Angels have been such a help to our family. Mum has needed a lot more care recently and knowing she is in safe hands means a lot. VA have been fantastic at accommodating our needs and everyone we have dealt with has been so kind and helpful. Mum's carers are excellent, meeting her needs efficiently and with compassion. Their reliability is without question and we trust them 100% - a key factor in choosing any care service. We also appreciate the app that allows us to see mum's care plan and gives us reports of every visit. I have no hesitation in highly recommending Visiting Angels to anyone seeking care for their loved ones.

I was asked by Visiting Angels
to put a review I had written
on this Trustpilot site previously on other Trustpilot site about
V A
care company not turning up on care calls to my inlaws at times in the West Lindsey area of Lincolnshire
I was made aware by VA it is not Lincolnshire area office that covers West Lindsey but other office this I was happy to do

Visiting Angels have been in touch and trying to rectify the problem
which sound positive thank you
I have marked 4 stars out of 5 for
quick response

My overall experience with the company has been wonderful. The carers and office staff of the East Nottinghamshire branch have been a God send. My care team are nothing short of Angels. They are kind, professional and dedicated to working with me so my care is what I want it to be.

I highly recommend Visiting Angels - South Devon. After surgery, I needed reliable, professional and caring home support.
Past experience taught me that care companies do not always deliver on their promises.
Visiting Angels’ commitment to both clients and staff was clear in their approach to my needs.
From my first meetings with Tara and Carla through to the team introduction, my needs were always the priority.
Thank you to Visiting Angels and the wonderful team—Stacey, Dannii, Kasey and Jack—for getting me back on my feet.

We used Visiting Angels for some companion visits for my Dad (94) whilst family were away. They were great, very empathetic and friendly and helped us organise what we needed with care and professionalism. My Dad was very anxious initially about his first foray into companion care but it was a very positive experience for him which I am sure will lead to an ongoing relationship with Visiting Angels in the future.

Visiting Angels are fantastic. They go above and beyond to look after mum, and feel like real partners in her care.

My father is very happy with his visits, both short ones and 24 hour ones. He hasn't reported any problems and likes his carers. Wow !!

Excellent carers, staff and Management. They go above and beyond no matter what you ask of them. Finally we have found a care company who show compassion and support when you need it most. Thank you

Professional, helpful and supportive service. As the daughter of a care user I am always able to communicate with staff regarding changes to visits etc. Communications are always dealt with promptly and efficiently. Carers are kind, caring and always strive to meet my dad's needs. During last winter there was a power cut in my dad's village, the local carer turned up with hot water and food for my dad. Checked on him regularly until power was restored. Always go beyond what is required.

⭐️⭐️⭐️⭐️⭐️

As both a son-in-law and the owner of a care company in Bristol, I'm in a unique position to recognise truly high-quality care when I see it.

My mother-in-law has been receiving support from Visiting Angels since January, and we have been consistently impressed by the standard of care provided. The carers are compassionate, reliable, professional, and genuinely committed to enhancing her quality of life. They treat her with dignity, respect, and kindness, while providing invaluable reassurance to the wider family.

Before engaging Visiting Angels, my partner and I found ourselves flying up almost every week to visit and support my mother-in-law, simply to ensure she was safe, well, and receiving the support she needed. Since Visiting Angels became involved, that worry has been lifted significantly. We now only feel the need to make the trip every couple of months, knowing she is receiving excellent care and support in our absence. The peace of mind this has given us is priceless.

One particularly valuable aspect of the service is access to the care plan and daily care notes. Being able to see what support has been provided, how my mother-in-law is doing, and any updates from the carers has greatly improved communication between us and her. It means our conversations are more meaningful and informed because we have a better understanding of her day-to-day activities, wellbeing, and any support she may need. This level of transparency gives the whole family additional confidence that she is receiving the care and support she needs.

From a personal perspective, it is hugely reassuring to know she is in such capable and caring hands. The team communicates well, responds positively to changing needs, and consistently goes above and beyond to ensure she remains comfortable, independent, and valued.

From a professional perspective as a care provider, I understand the challenges involved in delivering consistently excellent care. Visiting Angels demonstrates the professionalism, values, and person-centred approach that we all strive for in the sector. Their commitment to delivering high-quality support is evident in every interaction.

I would not hesitate to recommend Visiting Angels to anyone looking for dependable, compassionate home care. They have made a genuinely positive difference to my mother-in-law's life and to our family, and we are extremely grateful for the support they have provided since January.

Joe Imber
Care Provider and Family Member

We have been very impressed by the high quality of care and the warm friendly atmosphere that is created. The carers are skilled, trustworthy and genuinely supportive, going out of their way to make each visit a positive experience. It is easy to get in touch with the management and they are unfailingly helpful and considerate. For the person who is cared for, consistency is a key aspect that gives reassurance and helps to foster excellent rapport: the organisation of the care to maintain consistency of carers and cultivate warm reliable relationships has been outstanding.

When Visiting Angels came into our lives, things were at an all time low for my dad. Through kindness, empathy and patience they were able to make him feel safe and make him laugh again. They slowly built up his confidence and helped him leave the house after a long time even taking him to see his beloved football team one last time. The girls were able to re-ignite his spark and helped enable his wish of staying in his own home. During his final days they treated him with the utmost respect and dignity and became part of our family. I can never thank them enough for what they did for my dad.

My mum has been cared for by VA over the past 2 years. The team highly professional, a can do attitude, going above and beyond. Every ask met with yes, we can do it. Carers and management team provide friendly, engaging, communicative, responsive and proactive care. Ensuring all needs and wants provided during care visits and offering support during medical emergencies, dealing with pharmacy, GP and shopping visits. Each visit’s observations and care plan tasks documented on line so all the family can see how things are going after each visit. My mum looked after, not only her care needs met but always an engaging and interested chat with a wonderful care team. I can’t thank or recommend Visiting Angels enough.

Carers very well trained in caring. Always prompt, friendly, respectful.

Friendly and professional service from the carers and staff. My father couldn't remain in his home without their help.

Visiting Angels currently look after my dad. They come and take him out for a few hours to either the shops or sometimes for a tea or coffee. The Carer are always so good with my dad. The cares are also so vigilant, and will report anything back straight away. He looks forward to the days they take him out. As a family it has helped us by Knowing he is looked after and he is getting to continue to keep his independence by going to the shops and choosing what he wants.

Yes , very professional,friendly, organised and experienced. Dad is happy going for his regular walks and Mum gets a well needed respite from caring. Very happy I found you for them! I find the app very useful as I live a long way away but it's good to still see how the sessions go. Dad can be stubborn so the fact he's going with you is very good!

Fantastic team of people,nothing is too much,could'nt be without them now,they really go above and beyond with the care they provide,also helping with social services for us.i would have no hesitation in recommending Visiting Angels Stirling to Family Friends.
Glad we found them

People that go above and beyond to provide a great service

Had a great experience, thank you