Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
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Lisez les avis des autres
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Voir plus
L'entreprise a répondu
I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Voir plus
L'entreprise a répondu
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Birkenhead
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Royaume-Uni
5,0
Excellent
353 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Dylan went above and beyond to help me…
Dylan went above and beyond to help me in completing my order. I couldn't recommend buying a phone from him enough. He was lovely from start to finish and very professional
9 février 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Ronan,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service 12/10 Laura
Absolutely brilliant service 12/10 Laura
31 janvier 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Ray,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Spoke with dylan Very quick and …
Spoke with dylan Very quick and efficient. Clarified everything.
23 janvier 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Birkenhead
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Broken phone converted to upgrades. Tom was attentive and helpful in…
Tom was attentive and helpful in identifying the problems with my existing phone. He gave impartial advice on my options and informed me fully of what he could help with. Tom equipped me with a new phone, a new tablet and updated my broadband equipment at a fair and reasonable cost. He was friendly and communicative but remained professional throughout and has even offered to assist with aftercare transferring tablet info in a few days.His customer service was outstanding and I couldn't be happier with my upgrades and decision to remain a Vodafone customer.
20 janvier 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Vicky,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was very knowledgeable and…
Dylan was very knowledgeable and explained the options we needed to clarify.
Excellent customer service!
20 janvier 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hi there,
Thank you so much for your wonderful review and the amazing support you’ve shown for Dylan—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Great easy experience getting new phone…
We had a great experience getting our new 🆕 phones. Finding the best deal for our needs and Dylan was really helpful explaining it all to us. He was very polite and genuinely interested to serve us today
20 janvier 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrading phone
Dylan is a friendly guy and explained everything fully before I committed to signing anything. No sudden hidden costs. Overall a great customer experience
20 janvier 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Karl,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely 5 star ⭐⭐⭐⭐⭐ team
Absolutely 5 star ⭐⭐⭐⭐⭐ team. Tom went above and beyond to help me as I'm not good at tech! Customer service skills are fantastic in this shop. He talked me through everything and so througher aswell. Tom and Beth are also an asset to the team. Thanks so much for your excellent service . You are all a credit to Vodafone in the birkenhead store.
17 janvier 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey joanne
This is fantastic to hear! We really appreciate the
feedback.
If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I went into Vodafone shop today to…
I went into Vodafone shop today to upgrade my phone and Tom was very helpful and talked me through everything. Thanks Tom
17 janvier 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Benita,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dillion was great very…
Dillion was great very chatty,professional and plesant, a real credit to voda phone
3 janvier 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Neil,
Thanks for the lovely review and fantastic support for Dillion.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Friendly helpful staff in store
Friendly helpful staff in store . Especially Tom for explaining things so clearly.
27 décembre 2025
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into vodaphone Birkenhead today…
Went into vodaphone Birkenhead today and was seen by Bethany. Friendly and helpful.
Thank you 😊
26 décembre 2025
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Nicola,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Birkenhead
Hey Carl,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful with upgrading contract
Helpful with upgrading contract. Spoke to Laura
18 décembre 2025
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The young woman who served me was very…
The young woman who served me was very helpful even though she was just starting on the front counter her customer service was excellent
4 décembre 2025
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Jon,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful very friendly outstanding…
Very helpful very friendly outstanding customer service and answered all my questions very professionally and overall very nice
15 décembre 2025
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Laura has provided us with the perfect…
Laura has provided us with the perfect customer service. Efficient, Friendly and Excellent at explaining everything. What more could you want?
Well done Vodaphone!
10 décembre 2025
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Hugo,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Met a young new starter
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change.
Although we encountered a few hiccups, the other staff members came to Beth's assistance, and I was satisfied with the slight delay. The end product was achieved, and I thanked Beth for her help.
6 décembre 2025
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Alan,
Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was really helpful and sorted a new…
Tom was really helpful and sorted a new phone and an issue I was having at the same time. He was really knowledgeable and helpful.
6 décembre 2025
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Josie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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