Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
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Lisez les avis des autres
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Voir plus
L'entreprise a répondu
I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... Voir plus
L'entreprise a répondu
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Birkenhead
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Royaume-Uni
5,0
Excellent
353 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Collecting a Sim
Tom was very helpful, and explained things clearly to understand. He also took the time to look at my account and gave me so good deals. I will go back to the Birkenhead store as very friendly staff
17 mars 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Laura was very friendly and…
Laura was very friendly and informative. Helpful in selecting the best product and options for me.
16 mars 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hi Elaine,
Thank you so much for your wonderful review and the amazing support you’ve shown for Laura —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
After being disappointed with the…
After being disappointed with the Liverpool shop , Thomas at Birkenhead shop was understanding and sorted my problem thankyou so much
16 mars 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Efficiency with kindness
I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done not only with great efficiency but politely with patience, understanding and real kindness. Never patronising in the way that some young folk treat we seniors.
My overall impression of this store was that Dylan’s attitude to customer care was perhaps the ethos encouraged. My sincere thanks.
I
11 mars 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Bee,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in with problems on my account for…
Came in with problems on my account for my son’s phone who is in Australia. Laura served me, she was brilliant! Sorted out the problem with my son’s account and then talked me through the range of new contracts and phones for me - helped me understand it all in a very plain way. She was great!
15 mars 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Alison,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Birkenhead
Hey Maria,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous service
We had all our issues sorted and our phone upgraded there and then, in the shop thanks to Dylan.
It was a very quick and smooth experience
7 mars 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Juliann,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom,was very helpful
Tom,was very helpful, nothing was too much trouble for him,very pleasant & polite,would definitely go to him for help again
5 mars 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Doreen,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Tom and Laura were extremely helpful. Which resulted in my opening a Vodafone account.
21 février 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom was really helpful and got the deal…
Tom was really helpful and got the deal that I wanted really nice and pleasant young man
23 février 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Phil,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came down today for help with a problem…
Came down today for help with a problem with my I phone it was the Birkenhead store the assistant whose name was Beth. She talked me through all my options and was very helpful. Really appreciate her help!thankyou
23 février 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Visited the store for an upgrade
Visited the store for an upgrade . Was see n by Laura who was very helpful .such a relaxing atmosphere in store . Would highly recommend this store.
21 février 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Elwyn,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Pleasant staff, great experience
I had to go into the shop as my phone had broken and i needed to replace it urgently.
I was seen by Laura, she was very helpful and knowledgable.
I am very happy with the service i received.
21 février 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Laura had good knowledge met my…
Laura had good knowledge met my requirements went above and beyond to help.
22 février 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Laura was a fantastic sales assistant…
Laura was a fantastic sales assistant very polite friendly and helped me with all my questions and needs...
21 février 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
John was great and got everything…
John was great and got everything sorted out that I needed
18 février 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Lorraine,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into the Birkenhead store and…
Went into the Birkenhead store and spoke to Tom ,
I had issues with my email and Tom sorted it I problem what a great guy and would highly recommend his services.
14 février 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey James,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New Phone
Dylan was a pleasure to sort my phone out plus other contracts so i left very happy
14 février 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Andrew
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Bethany discount on…
Great service from Bethany discount on two contracts
13 février 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Michael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
EXCELLENT SERVICE ter ems with my phone…
After a week of problems with my phone I visited Vodaphone today and a lovely young girl named Beth was my saviour. She explained what the problem was and resolved it immediately. Beth also provided me with several useful tips and I am very grateful for her assistance. A very pleasant, polite and knowledgeable young lady. Thank you Beth
10 février 2026
Avis spontané
Réponse de Vodafone UK - Birkenhead
Hey Sandra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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