Vodafone UK - Braintree Avis 

181
•
TrustScore 5 sur 5

4,9

28 George Yard, CM7 1RB Braintree, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Jamie was extremely professional, understanding, determined to fix the problem and he did. I had left Vodafone last November after 40 years with them. I went to EE and had a nightmare. They fre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After spending an hour in O2 trying unsuccessfully to get our old business account transferred to our new company name, we gave up and thought we’d see if anyone else in Chelmsford could make this eas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jamie assisted us with a phone upgrade. He is very pleasant, knowledgeable and informative and made the process very quick and straightforward with his efficiency. We have always had good service fro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 28 George Yard, CM7 1RB, Braintree, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

181 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(181)

39 942 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service from the team

Great service from the team. They were understanding.

31 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Braintree

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly staff

31 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Braintree

Hi Wendy,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service from the guys.

31 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Braintree

Hi Lee. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Scott helped me get a new phone as mine…

Scott helped me get a new phone as mine was broken very helpful 10/10 service and manners and knowledge

27 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Braintree

Hi Geoffery,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kelly was amazing today

Kelly was amazing today. So helpful.... best service in a phone shop ever!

13 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Braintree

Hi Emma,

This is an amazing review to hear for Kelly. Thanks for taking your time to share this.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service by Kelly

Great service by Kelly. Pity we didn’t receive this service 5 weeks ago in Lowestoft

9 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Braintree

Hi. Thank you for your review for Kelly. Minus your prior experience, It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luke was so helpful

Luke was so helpful! Even 5 minutes before closing he couldn’t do enough

21 juin 2023
Avis spontané
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Réponse de Vodafone UK - Braintree

Hi Annabelle,

This is lovely feedback for Luke. Thanks for taking your support.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service from Braintree Vodafone

Saved money, got a new phone and very smooth process by John and Kelly 👍 Great service, cannot fault this store

20 juin 2023
Avis spontané
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Réponse de Vodafone UK - Braintree

Hey Peter,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

A really good experience

Kelly was really helpful and gave me the information I needed. She took a lot of trouble retrieving the information from my old non working phone to the new phone I purchased.

12 juin 2023
Avis spontané
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Réponse de Vodafone UK - Braintree

Hey Pauline,

Thanks for the lovely review and fantastic support for Kelly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service. Friendly and honest

12 juin 2023
Avis spontané
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Réponse de Vodafone UK - Braintree

Hey Shivam,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and saved us money too

Very helpful and saved us money too. Thank you Kelly

12 juin 2023
Avis spontané
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Réponse de Vodafone UK - Braintree

Hi Gina,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Welcomed with such excellence from John…

Welcomed with such excellence from John and Michael. They helped me pick the right phone for me and helped me set it up! Great service

23 mai 2023
Avis spontané
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Réponse de Vodafone UK - Braintree

Hi Brian,

This is a great review for John and Michael. I’m glad to hear you found the best phone for you.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team


Noté 5 sur 5 étoiles

Fantastic customer service from a young…

Fantastic customer service from a young woman named Kelly Voang. She helped me sign up for a new sim contract giving me great information and help all throughout the process. Will defintely be coming back to her for any help with my new sim.

20 mai 2023
Avis spontané
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Réponse de Vodafone UK - Braintree

Hi Kelvin,

Thanks for the amazing review for Kelly, it's really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The team on site were very helpful and…

The team on site were very helpful and friendly. They knew the products well and helped us pick the right devices for our needs.

15 mai 2023
Avis spontané
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Réponse de Vodafone UK - Braintree

Hi Paul. Thank you for your review for our Braintree team. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service

Amazing service. Saved me money and really helpful.

15 mai 2023
Avis spontané
Logo de Vodafone UK - Braintree

Réponse de Vodafone UK - Braintree

Hi Stephen. Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Recommend

Very friendly staff, no problem was too big for them. Every time I come into the shop they help me out. Thank you Kelly and Luke for helping

5 mai 2023
Avis spontané
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Réponse de Vodafone UK - Braintree

Hi Jennie,

This is a lovely review for Kelly and Luke. Thanks for your kind words.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Braintree store - very good…

Braintree store visit was a very good experience, staff were knowledgeable and patient, everything was explained in a clear manner.

23 avril 2023
Avis spontané
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Réponse de Vodafone UK - Braintree

Hey Lenny,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Both sales agents provided a fantastic service!

19 avril 2023
Avis spontané
Logo de Vodafone UK - Braintree

Réponse de Vodafone UK - Braintree

Hi Liz,

Thanks for your review here and haring that our store have provided fantastic service to you.

It's always lovely to hear this. If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

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