Vodafone UK - Carlisle Avis 

319
•
TrustScore 5 sur 5

5,0

37 Scotch Street, CA3 8PY Carlisle, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jade was friendly, knowledgeable and very helpful. She also kept everything relavent to what I asked for at the beginning. Definitely would recommend.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jade was very knowledgeable of the phone I was enquiring about . She went over all the information at the end of the conversation

L'entreprise a répondu

Noté 5 sur 5 étoiles

We was on holiday in Carlisle and I was having trouble with my phone so we called into Vodafone. Dan the assistant was brilliant so helpful polite and friendly. He sorted me out with a new phone and c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing service today by Liv at Vodaphone in Carlisle. She found me the best deals for myself and my daughter, could answer all my questions and was extremely polite and friendly. This made my experie... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Entreprise de télécommunications
  3. Fournisseur de connexion internet
  4. Magasin de téléphonie mobile
  5. Service internet et téléphone

À propos de Vodafone UK - Carlisle

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 37 Scotch Street, CA3 8PY, Carlisle, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

319 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(319)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jade was very knowledgeable of the…

Jade was very knowledgeable of the phone I was enquiring about . She went over all the information at the end of the conversation

24 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey there,

Thanks for the lovely review and fantastic support for Jade. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Jade was friendly, knowledgeable and very helpful. She also kept everything relavent to what I asked for at the beginning. Definitely would recommend.

22 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey Ian,

Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service by liz

The help I got was amazing. Liv was so friendly and professional. I could not have asked for a better service.

20 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey Helen,

Thanks for the lovely review and fantastic support for Liz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The service in Carlisle was exceptional

The service in Carlisle was outstanding, hence why i return regularly. Jade was exceptional, both in knowledge and customer service.

19 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey there,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service clear and…

Excellent service clear and understandale optios and no pressure to make a choice

16 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey Christopher,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade was knowledgeable and friendly

Jade was knowledgeable and friendly, efficient and helpful.
I have always found the staff here to be extremely helpful.

10 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

This is truly wonderful to hear! We are so glad you consistently find our team to be helpful and appreciate your kind words about our service.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Noté 5 sur 5 étoiles

Great Service

Great
T service from Jack with eexcellent knowledge

2 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

"Hey Alison,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Jade was so perfessional in her job and…

Jade was so perfessional in her job and given me great advice in what she does, and Jade went out of her way to help me and she also has great customer service skills

28 août 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey Andrew,

Thanks for the lovely review and fantastic support for Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very knowledgeable and helpful.

19 août 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey Steven,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liv was extremely helpful and…

Liv was extremely helpful and knowledgeable, very professional

18 août 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey Peter,

Thanks for the lovely review and fantastic support for Liv. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service today by Liv at…

Amazing service today by Liv at Vodaphone in Carlisle. She found me the best deals for myself and my daughter, could answer all my questions and was extremely polite and friendly. This made my experience switching providers one of the best experience and stress free.

18 août 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey Claudia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liv at Carlisle today gave me honest

Liv at Carlisle today gave me honest, helpful advise. No hard sell and a genuine feeling that she cared about me as a customer.

18 août 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey Jayne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely faultless

Absolutely faultless. Thought about leaving Vodafone but happy to stay if your customer service is this exceptional

18 août 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey Mrs Aimers,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We was on holiday in Carlisle and I was…

We was on holiday in Carlisle and I was having trouble with my phone so we called into Vodafone. Dan the assistant was brilliant so helpful polite and friendly. He sorted me out with a new phone and contract. He also sorted out my husband's contact to. Thankyou Dan you are a star for transferring all my personal things onto my new phone I didn't lose any of my personal data.

13 août 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey Jane,

Thanks for the lovely review and fantastic support for Dan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liv was absolutely amazing with my…

Liv was absolutely amazing with my daughter getting her first phone. She explained all the options to her and everything of how to use her new phone. She even synced it to her ipad for her.
Amazing customer service!

13 août 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey Kelly,
Thanks for the lovely review and fantastic support for Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liv was so helpful and approachable

Liv was so helpful and approachable. She went through my options with me and explained what I was unsure about

13 août 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey Andy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was served by a lady called Jade

I was served by a lady called Jade, she was absolutely amazing. She made everything effortless. She picked a phone that suited me, data plan that suited me, and then swapped everything from 1 phone to the other. She was brilliant. Many thanks

11 août 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Over the last few days I have tried to…

Over the last few days I have tried to upgrade my phone, with support agents online and over the phone however I was left frustrated and upset when they messed me around.
I went into the shop in Carlisle today and Olivia (Liv) handled it amazingly, she is an amazing worker and always happy to help, 10/10 service, I’ll be sticking to Vodafone purely for her expert help and my great experience in store!

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liv is awesome

Liv was extremely helpful, took her time to explain my new phone. She was very kind and was just overall awesome 😎

31 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a great experience signing my contract

I had a great experience signing my contract with Vodafone. Dan, the in-store specialist, was incredibly professional, knowledgeable, patient, and took the time to answer all of my many questions about the service. He explained everything clearly and made the whole process easy and stress-free. Thank you for such excellent customer service—I'm very happy to be with Vodafone!

30 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Carlisle

Hey Lana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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