Liam was extremely helpful in trying to sort out the pop ups on my phone which was stopping me from using it plus we looked at costs for broadband and he has saved me money so a productive visit
L'entreprise a répondu
Établissement
Changer d'établissement152 High Street, GL50 1EN Cheltenham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great service from Luther who helped me when my 5g router was damaged. Very kind and patient and got me back online that afternoon.
L'entreprise a répondu
Popped into the store to look around and ended up switching my contract to Vodafone! Arun helped me with saving money on my new plan compared to my recent contract and even convinced me about getting... Voir plus
L'entreprise a répondu
Izzy was very friendly and informative! Helped me out with my limited knowledge of the subject
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Cheltenham
Écrit par l'entreprise
Coordonnées de contact
152 High Street, GL50 1EN, Cheltenham, Royaume-Uni
4,9
Excellent
430 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Izzy was very friendly and informative
Izzy was very friendly and informative! Helped me out with my limited knowledge of the subject
23 septembre 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liam was extremely helpful good service
Liam was extremely helpful in trying to sort out the pop ups on my phone which was stopping me from using it plus we looked at costs for broadband and he has saved me money so a productive visit
23 septembre 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Stella,
Thanks for the lovely review and fantastic support for Liam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Arun served me
Arun served me. A very capable friendly young man. Quite a lot to sort on my account and he made it seamless. A credit to Vodafone.
21 septembre 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Sandra ,
Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good experience
Yes . Brilliant support and customer service. Thank you Luther.
21 septembre 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Shankhi,
Thanks for the lovely review and fantastic support for Luther.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Luther who helped me…
Great service from Luther who helped me when my 5g router was damaged. Very kind and patient and got me back online that afternoon.
19 septembre 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Claire,
Thanks for the lovely review and fantastic support for Luther.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kayla and Dan were excellent
Kayla and Dan were excellent with my new iPhone
19 septembre 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luther was excellent
Luther was excellent, polite and professional. Ask to see him in cheltenham vodafone!
18 septembre 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Edward,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Cheltenham
Hey Callum,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mikey helped set up my new phone
26 août 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Jenny,
Thanks for the lovely review and fantastic support for Mikey.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex and Izzy were great
Alex and Izzy were great
Called into store early this morning - spoke with a polite and helpful young lady Izzy.
She solved my issue with ease and then with the assistance from Alex for an account technical query were fabulous! With employees like this why would I want to go anywhere else except Vodafone!
5 Star All The Way!!
7 août 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Sylvia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luther was very helpful and informed me…
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.
4 août 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Mr Reid,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks to Luther for all thd help he's…
Thanks to Luther for all thd help he's given to 2 old codgers.He was brilliant!
20 juillet 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Mary,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Soheila was very helpful and…
Soheila was very helpful and informative. Sorted out a great deal for me and explained everything really well
17 juillet 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Andrew,
Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Cheltenham
Hey Mirielle,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lydia was fantastic!
Lydia was fantastic, explained everything clearly, sorted out exactly what I needed, excellent customer skills *****
15 juillet 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Azad helped me transfer my data to my…
Azad helped me transfer my data to my new phone very well.
15 juillet 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Carna,
Thanks for the lovely review and fantastic support for Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Arun from the Cheltenham branch was…
Arun from the Cheltenham branch was very helpful today excellent service 5.5
10 juillet 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Margaret,
Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into my local Vodafone store and…
Went into my local Vodafone store and was greeted by Liam. I went into get some information about roaming charges with Vodafone for my upcoming trip. He was very friendly and informative.
6 juillet 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Ken,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional Experience
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his time to listen to my problems, then provided various solutions, and let me go to think about it. I have been thrilled so far because they at Vodafone aren't just there to take your money or meet up their targets they are there to truly help, all the way. Luther is a superstar there. I hope the company also acknowledges the superstars they have in their experience centres cause thats what they are.
30 juin 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Leslie,
Thanks for the lovely review and fantastic support for Luther.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into the store to get help with my…
Went into the store to get help with my phone. I was served by Liam who managed to get everything working quickly
27 juin 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Quinn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.