Liam was extremely helpful in trying to sort out the pop ups on my phone which was stopping me from using it plus we looked at costs for broadband and he has saved me money so a productive visit
L'entreprise a répondu
Établissement
Changer d'établissement152 High Street, GL50 1EN Cheltenham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great service from Luther who helped me when my 5g router was damaged. Very kind and patient and got me back online that afternoon.
L'entreprise a répondu
Popped into the store to look around and ended up switching my contract to Vodafone! Arun helped me with saving money on my new plan compared to my recent contract and even convinced me about getting... Voir plus
L'entreprise a répondu
Izzy was very friendly and informative! Helped me out with my limited knowledge of the subject
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Cheltenham
Écrit par l'entreprise
Coordonnées de contact
152 High Street, GL50 1EN, Cheltenham, Royaume-Uni
4,9
Excellent
430 avis
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Les gens ont aussi consulté
Great experience today
Great experience today, Rosie who was fantastic, friendly smart and confident helped me buy a new phone for my son today. Rosie explained she was training and was great and an asset to the team. It was great to see her colleagues supporting when needed. Great experience and excellent customer service
26 avril 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Sophie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Soheila- helpful
Soheila- helpful, knew what she was doing. Found calling difficult and wasn’t explained but Sopheila explained in full and made it very clear. Chatty and comfortable to talk to. Helped me change my contract and made it cheaper for me! Great service.
23 avril 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Needed help with my last invoice
Needed help with my last invoice, was met by Rosie who was very helpful and explained to me everything I needed to know.
We moved from TalkTalk/UW with our broadband and home phone and both my husband and I have had our mobile phones with you for many years.
If we need any help we always pop in to the shops where we get all the help we need.
22 avril 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Yvonne,
Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Soheila was very helpful and sorted out…
Soheila was very helpful and sorted out my new contracts well.
17 avril 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Charlotte,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Taken broadband with Vodafone
Taken broadband with Vodafone. Beth was really helpful, efficient and made the switching process easy
16 avril 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Soheila was superb
Soheila was superb, extremely helpful, professional and lifted all the worry and anxiety from my shoukders. If I were her manager I'd gjve her a raise!
13 avril 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Barbara,
Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
I needed to chat about broadband. Luther was great at explaining what the options were, and very efficient at setting things up for me. A good communicator, and friendly service.
12 avril 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Jenny,
Thanks for the lovely review and fantastic support for Luther.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex was extremely helpful in the whole…
Alex was extremely helpful in the whole process and made everything very clear! Would recommend to see him for the best service
11 avril 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Martin,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Knowledgeable staff
Knowledgeable staff, special Mention for Luther- approachable, informed and professional.
4 avril 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Marilyn,
Thanks for the lovely review and fantastic support for Luther.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Azad was helpful with my sim upgrade
7 avril 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Popped into the store with my wife
Popped into the store with my wife, we needed 2 phones set up after having them delivered. Mikey and co were very helpful, did take a while but was worth it.
30 mars 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had major problems transferring my…
Had major problems transferring my iPhone to my new one and Mikey in the Cheltenham store was incredibly helpful. Took 2 hours but he got absolutely everything across. Thank You!
30 mars 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hi Matthew,
Thank you so much for your wonderful review and the amazing support you’ve shown for Mikey—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Soheila was really helpful 10 out of…
Soheila was really helpful 10 out of 10, explained everything wonderfully.
27 mars 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Brian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in to enquire about a new phone…
Came in to enquire about a new phone and a lovely chap named Luther helped me through the process taking time to make sure I understood everything
27 mars 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Soheila helped me alot
Soheila helped me alot, even tho I had to come in 3 time due to my fault not bringing my information and cards to proceed with the renewal, she remained professional at all times and helped me to her best abilities and provided the best customer service I've received in a long time.
27 mars 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Gonzy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lydia was very helpful
Lydia was very helpful, she worked hard to keep my contract within my budget.
23 mars 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Sue,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Soheila Very good service despite…
Soheila Very good service despite multiple it issues.
She was polite and patient with my various questions.
21 mars 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey,
Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Got a new contract instore
I went in to get some new charging leads, and while I was there, sales person Azad reviewed my current contract and got me a better deal for the next 27 months, including extra data.
18 mars 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hi Peter,
Thank you so much for your wonderful review and the amazing support you’ve shown for Azad —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Soheila was amazing
Soheila was amazing, sorted my new contract and explained it so well to an old technophobe. Bright and personable
16 mars 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Farideh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Arun was very helpful
Arun was very helpful, courteous and friendly and got me the best package I was looking for as well as explaining everything in detail
13 mars 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Liana,
Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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