Liam was extremely helpful in trying to sort out the pop ups on my phone which was stopping me from using it plus we looked at costs for broadband and he has saved me money so a productive visit
L'entreprise a répondu
Établissement
Changer d'établissement152 High Street, GL50 1EN Cheltenham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great service from Luther who helped me when my 5g router was damaged. Very kind and patient and got me back online that afternoon.
L'entreprise a répondu
Popped into the store to look around and ended up switching my contract to Vodafone! Arun helped me with saving money on my new plan compared to my recent contract and even convinced me about getting... Voir plus
L'entreprise a répondu
Izzy was very friendly and informative! Helped me out with my limited knowledge of the subject
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Cheltenham
Écrit par l'entreprise
Coordonnées de contact
152 High Street, GL50 1EN, Cheltenham, Royaume-Uni
4,9
Excellent
430 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
I went in the shop
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey.
He was patient polite and generally very good at his job and dealing with customers and went that extra mile. So much appreciated by me.
Thank you all once again.
I would recommend Cheltenham Vodafone shop as the best I have visited in UK. Italy has also be good when you go abroad and you have a problem with my sim.
Thank you.
Keep hold of your employees in the Cheltenham shop.
23 juin 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Alexandra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
This is the 7th time since August that…
This is the 7th time since August that my broadband hasn’t worked as soon as I can end the contract I will be.
21 juin 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Jamie,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.
I suggest you to please reach out to our home broadband team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Cheltenham
Hey Stamo,
Thanks for the lovely review and the fantastic support you’ve shown for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
THANK YOU ROSIE FOR HELPING ME WITH MY…
THANK YOU ROSIE FOR HELPING ME WITH MY PHONE
9 juin 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Francis,
Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was most helpful in everything and…
Alex was most helpful in everything and explained things so clearly
5 juin 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Margaret,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Azad helped me set my new phone up very…
Azad helped me set my new phone up very well
4 juin 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Maggie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service with very knowledgeable…
Great service with very knowledgeable and polite Arun at the Cheltenham branch . Renewed our contracts , saved money and got more than expected for the £
And had a good chat too !!
26 mai 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Arun.
Arun.
Popped in because I was unsure of an update on my on my phone. Sorted very quickly. Courteous & polite.
Very good experience.
Thank you.
27 mai 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Sue,
Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Arunkumar 👍🏽
25 mai 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Antonia,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lydia was absolutely fantastic
Lydia was absolutely fantastic - so helpful, friendly, and took on board everything we requested. She is a great asset to the Vodafone business in Cheltenham.
15 mai 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I popped in to the branch as I had lost…
I popped in to the branch as I had lost the torch on my Apple phone, I was served by Liam and he was incredibly helpful and got me back up and running.
As on older person sometimes you can be treated slight condescending were technology is concerned but Liam was polite, courteous and check my phone after getting my torch back and showed me what to do in future if it happens again.
14 mai 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Barbara,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Soheila was great at helping me getting…
Soheila was great at helping me getting my phone upgraded made it so easy for me to get it done with no trouble atall
15 mai 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Dion,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luther was excellent service explained…
Luther was excellent service explained everything to me ..
9 mai 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Cheltenham
Hey Tyler,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Liam in Cheltenham branch helped sort…
Liam in Cheltenham branch helped sort my problem phone today in minutes. Thank you so much
8 mai 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Cheryl,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Soheila excellent service from this…
Soheila excellent service from this lady. After being treated poorly but EE. A nice refreshing change.
8 mai 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey there,
Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Azad was very informative on helping me…
Azad was very informative on helping me with my phone
7 mai 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey John,
Thanks for the lovely review and fantastic support for Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Rosie was very helpful
6 mai 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey John,
Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Soheila was very helpful in sorting out…
Soheila was very helpful in sorting out my phone upgrade
2 mai 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Alexander,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mikey in the Cheltenham store was…
Mikey in the Cheltenham store was brilliant. He came over to help straight away, very polite and helpful and I got exactly what I was looking for. Would go back and ask for him again!
26 avril 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Gracie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.