Liam was extremely helpful in trying to sort out the pop ups on my phone which was stopping me from using it plus we looked at costs for broadband and he has saved me money so a productive visit
L'entreprise a répondu
Établissement
Changer d'établissement152 High Street, GL50 1EN Cheltenham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great service from Luther who helped me when my 5g router was damaged. Very kind and patient and got me back online that afternoon.
L'entreprise a répondu
Popped into the store to look around and ended up switching my contract to Vodafone! Arun helped me with saving money on my new plan compared to my recent contract and even convinced me about getting... Voir plus
L'entreprise a répondu
Izzy was very friendly and informative! Helped me out with my limited knowledge of the subject
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Cheltenham
Écrit par l'entreprise
Coordonnées de contact
152 High Street, GL50 1EN, Cheltenham, Royaume-Uni
4,9
Excellent
430 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
excellent service at Cheltenham Store…
excellent service at Cheltenham Store by Luther
3 mai 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
William helped us set up broadband
William helped us set up broadband. Very helpful.
25 avril 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Varada,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex and Andreia were super helpful…
Alex and Andreia were super helpful spending over an hour finding a solution to our upgrade. It was really appreciated.
18 avril 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Ella,
Thanks for the lovely review and fantastic support for Alex and Andreia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb service
Superb service
Listened to my enquiry
Alex was very helpful
Insightful answers to questions
No problems
Terrific employee
Excellent, thank you
18 avril 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Adam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shan was very patient whilst showing me…
Shan was very patient whilst showing me how to use my new phone :)
16 avril 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Don,
Thanks for the lovely review and fantastic support for Shan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andreia was absolutely amazing
Andreia was absolutely amazing! So friendly, helpful, and made everything so easy. Her positive attitude and warm personality really stood out. Thank you, Andreia, for such a great experience at the Vodafone store!
12 avril 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Joe,
Thanks for the lovely review and fantastic support for Andreia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Arun was fantastic as is Vodafone I…
Arun was fantastic as is Vodafone I have used the service for over 20 years and it is the best!!!!
9 avril 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Barbara,
Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Azad was polite and patiend at dealing…
Azad was polite and patiend at dealing with my issue
5 avril 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hi Ann,
We really appreciate your wonderful review and the amazing support for Azad.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Ikran was really helpful and friendly…
Ikran was really helpful and friendly to get me the right phone for me.
Ikran also broke everything down for me so I could understand payments and the trade in.
5 avril 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Abby,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luther was extremely professional
Luther was extremely professional, efficient, friendly and knowledgeable. He explained everything clearly in an easy to understand format. Natural communicator and put me at ease. A credit to your business!
3 avril 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Diane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and friendly staff that…
Very helpful and friendly staff that listened to what I needed.
29 mars 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Alexander,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Arron sorted me out with a new phone quick and easily. Top service, would definitely recommend
27 mars 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hi Rufus,
Thank you for your fantastic review. We are delighted to hear your positive feedback. If you require any assistance, please don’t hesitate to reach out to our Social Media team through the following channels:
Instagram - https://ig.me/m/vodafone
Best regards,
Vodafone Social Media Team
Michael was extremely helpful and went…
Michael was extremely helpful and went out of his way to assist me. Excellent service
25 mars 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hi Ben,
Thanks for your kind words for Michael. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Réponse de Vodafone UK - Cheltenham
Hello Bill,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Shan completed a data transfer for me
Shan completed a data transfer for me. I was very happy with the outcome
18 mars 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hi Roy,
Thanks for your great review of Shan! It's just what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Vodafone…
Excellent service from Vodafone Cheltenham from Luther
18 mars 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hello Carol,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Azad and Alex gave me excellent…
Azad and Alex gave me excellent customer service and stayed behind late for me
17 mars 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hello Georgie,
It's great to hear about the positive experience which you've had with Azad and Alex. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Shan done a great job transferring my…
Shan done a great job transferring my date onto my new phone :)
13 mars 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hi Nigel. Thank you for your review for Shan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Luther
Great customer service from Luther. Very polite & helpful. Really happy with the deal for a new phone upgrade.
Thanks very much!
8 mars 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Ikran- Was very present and explained…
Ikran- Was very present and explained everything.
8 mars 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.