Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement3 New Gate Row, Grosvenor Centre, CH1 1EE Chester, GB
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Lisez les avis des autres
I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... Voir plus
L'entreprise a répondu
Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not bei... Voir plus
L'entreprise a répondu
taniya as very nice and handled well our conversation well, she knew all the answers to my question and we had no problem getting my phone ordered
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Chester Grosvenor Centre
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
3 New Gate Row, Grosvenor Centre, CH1 1EE, Chester, Royaume-Uni
4,9
Excellent
286 avis
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Les gens ont aussi consulté
Taniya was very professional
Taniya was very professional. The provided all the information about the process of changing from 33 to vodaphone and all the requirements of acquiring a new phone.
Highly recommended!
23 septembre 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey Connie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you so much to Evan
Thank you so much to Evan, he was so helpful and talked us through everything, he is a credit to you xxx
19 septembre 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey Claire,
Thanks for the lovely review and fantastic support for Evan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
taniya as very nice and handled well…
taniya as very nice and handled well our conversation well, she knew all the answers to my question and we had no problem getting my phone ordered
18 septembre 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey Miles,
Thanks for the lovely review and fantastic support for Taniya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Steve at Vodafone Grosvenor Square Chester saved the day…
I visited the Vodafone Chester Grosvenor Square store because of a scam on my phone. I was very stressed about it because of the nature of the scam and the fact that it seemed to have 'paralysed' the phone. Steve helped me. He restored the phone and got rid of the offending files. He was very calm and professional. I'm very grateful to him.
16 septembre 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Steven
I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be in soon for a new cell,
Thanks again Steven x
15 août 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience.
Hi, we spoke to the sales advisor Taniya and she was very helpful and very knowledgeable about the product we needed couldn’t do enough for us. Very pleased with assisting us thanks very much for all your help.👍👍
7 septembre 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey Enzo. Thank you for your review. It's always lovely to read such nice feedback about our team members being so helpful and knowledgeable. We appreciate you sharing your positive experience.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Excellent service from Taniya today…
Excellent service from Taniya today helped me out with my broadband and phone and was lovely to speak to.
Such a lovely young lady and so polite
10 août 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey Nisa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie was really helpful when it came…
Jamie was really helpful when it came to sorting my European pass out for my holiday. Gave me total peace of mind whilst away, and it only took a few moments to do! Much appreciated!
14 août 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey Sam,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went there today and had a chat with…
I went there today and had a chat with Taniya and she was so lovely and helpful. Great staff all round.
31 août 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey Stephen,
Thanks for the lovely review and fantastic support for Taniya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had such an amazing experience at…Vodaphone
I had such an amazing experience at vodaphone, Taniya was so unbelievably helpful getting me a new SIM card. Thankyou Taniya!
28 août 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey Freya,
Thanks for the lovely review and fantastic support for Taniya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I normally hate speaking to salespeople…
I normally hate speaking to salespeople but when I came in today, Taniya was so down to earth and didn’t make me feel uncomfortable at all, a rarity when speaking to someone trying to sell you something!
31 août 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey Oliver,
Thanks for the lovely review and fantastic support for Taniya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Such great service made upgrading my…
Such great service made upgrading my phone so easy! Jamie was very helpful and made the whole process quick and simple, great price too!
18 août 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey Logan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was a great member of staff
Jamie was a great member of staff, he helped me with all my needs and he was very friendly
27 août 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie Graham was a superstar
Jamie Graham was a superstar! Had me sorted quickly and efficiently. Couldn’t be happier with the phone/contract he recommended, really knowledgeable! Jamie=top bloke
27 août 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey Laurence,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ryan has been very helpful today
Ryan has been very helpful today. Correcred a virus issue on my device. He also helped me with a new device
24 août 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey PETER,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer experience
Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understood everything. He never once made her feel rushed, confused or like she was a bother. He managed to get her Vodafone contract and bills down to the correct level while making the whole process easy and reassuring for her. It was genuinely lovely to see such thoughtful and considerate customer service. Steven is a real credit to Vodafone.
21 août 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Very helpful excellent customer service.
21 août 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam helped me collect my new phone
Adam helped me collect my new phone, and sorted the data transfer out to send all my things over to my new device. Very happy, will come back again
18 août 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey Roger,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam has been fantastic today
Adam has been fantastic today, upgraded 2 devices for us and also helped us with our data transfer. Great service, been coming for years to Vodafone. 100% recommend
15 août 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Staff member Ryan from Chester
Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not being able to utilise modern mobile phones and needed it to be very basic.
We attended your branch in Chester and a memner of staff Ryan went above and beyond in assisting her.He was very patient and knowledgeable and friendly making the overall experience easy for her to understand. What a pleasant young man he is, explaining to her for her to be able to sign a contract knowing exactly what it consisted of. A credit to Vodafone
7 août 2026
Avis spontané
Réponse de Vodafone UK - Chester Grosvenor Centre
Hey Marie,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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