Vodafone UK - Chippenham Avis 

132
•
TrustScore 5 sur 5

4,8

7 High Street, SN15 3ER Chippenham, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A very helpful young man called Hugo explained how to connect our Two phones to roaming whilst in Canada shortly. The least expensive option was very appropriate. Thanks for a very good service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ryan, Tom, and Mason were all great help with the whole phone buying process! Definitely felt very happy leaving the shop. Thank you guys very much.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 7 High Street, SN15 3ER, Chippenham, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

132 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,8

Tous les avis

(132)

39 739 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Ben was very attentive and helpful with…

Ben was very attentive and helpful with my questions,thankyou,Merry Christmas.

9 décembre 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Maryanne,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sophie took us through the process at a…

Sophie took us through the process at a speed we were comfortable with. Offered a clear deal that met my needs. Perfect.

2 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi there,

Thank you for your review and great feedback for Sophie.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

The service I received from Sophie was…

The service I received from Sophie was excellent!! She was extremely helpful and knowledgeable.

26 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi Ian,

This is lovely feedback for Sophie. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Happy customer

Tom was so patient and more than happy to explain the technical terms I didn't understand. I have come out with a lovely new phone which is better but cheaper than my last one....happy!! And broadband....more than happy .

26 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi Ann, I'm glad Tom took the time to explain everything you needed today. I hope you're loving your new phone 😊
All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

100% customer satisfaction

100% customer satisfaction. Tom took me through the complete transfer.

25 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi Paul,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Five Star Service by Sophie

I've not always had a good experience with Vodafone as I do find them pushy sometimes, however going into the chippenham branch today I felt super welcomed, and not pushed at all by Sophie. She understood both mine and my partners needs and requests without pushing to up sell at every opportunity.
Thoroughly happy with the customer service today.

12 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hey Gina,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very quick and efficient

Very quick and efficient

9 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi Verity,

Thanks for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone store in Chippenham…

Vodafone store in Chippenham especially phil were very helpful today with my confusion of upgrading my phone. Thank you so much!

8 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi Emma,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sophie was super helpful

Sophie was super helpful. Really easy to talk to and explained everything clearly. All staff were super friendly and really happy with my new phone

29 août 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi Olive,

This is lovely feedback for Sophie. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Chippenham Store

Tom at Chippenham store explained the whole process and all options very clearly.
I felt that I got the absolute best advice possible for my upgrade.

12 août 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi Stuart,

Thanks for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was fantastic very helpful.

9 août 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very efficient and informative service…

Very efficient and informative service when upgrading my phone. Thank you

2 août 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nothing was to much trouble

Nothing was to much trouble, very happy to solve a problem with my phone, happy phone happy customer 😀
Thank you!!

28 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi Robert, It's really great to see we were able to get your issues sorted today, and left such a great impression on you too.
Thanks for your awesome feedback, The Vodafone Social Media Team

Noté 3 sur 5 étoiles

I queued for 20 minutes before being…

I queued for 20 minutes before being seen Some customers left before then.

11 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi Gealdine,

Sorry to hear you had a long wait before speaking to one of our instore agents, during busy periods there can sometimes be a slightly longer wait than usual. We hope you still managed to get your issue resolved! If you do still need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

The customer service provided by Jo in Chippenham Vodafone store…

The customer service provided by Jo in the Chippenham store was outstanding. Polite, friendly, knowledgeable and patient. Well done Jo.

11 juillet 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Chris,

Thanks for sharing this 5 star feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Loads of help from the team,managed to…

Loads of help from the team,managed to persevere with my new phone and restore everything I thought I would lose it all

22 mai 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi Philip,

We're glad to hear you haven't lost everything. Thanks for this feedback for our Chippenham store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Alex was fantastic

Alex was a fantastic help. Answered all questions and met my needs

4 avril 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hey Nathan,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super service by Grace

We were helped with a very tricky problem by Grace. She was helpful, lovely to chat to and patient. I felt so guilty keeping other customers waiting, but she was not phased and I was very grateful.

17 mars 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi Sally,

Thank you for taking the time to review and sharing this great feedback for Grace.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 4 sur 5 étoiles

Have used Vodafone for many years they…

Have used Vodafone for many years they are alway pleasant and knowledgeable. They have always got us good deals on phones, tablets and broadband.

8 mars 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi there,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great help and advice when upgrading…

Great help and advice when upgrading plans by Alex. We saved some money which was great.

2 mars 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hey Garry,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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