Vodafone UK - Chippenham Avis 

132
•
TrustScore 5 sur 5

4,8

7 High Street, SN15 3ER Chippenham, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A very helpful young man called Hugo explained how to connect our Two phones to roaming whilst in Canada shortly. The least expensive option was very appropriate. Thanks for a very good service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ryan, Tom, and Mason were all great help with the whole phone buying process! Definitely felt very happy leaving the shop. Thank you guys very much.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 7 High Street, SN15 3ER, Chippenham, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

132 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,8

Tous les avis

(132)

39 739 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Alex was extremely helpful He went…

Alex was extremely helpful He went through everything for me so I understood exactly what was going on
Would definitely recommend him

22 février 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Sharon,

Thank you for your review and feedback for Alex. This is great to hear!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

The manager was very helpful as we had…

The manager was very helpful as we had to up grade my phone as he was also training new member of staff the manager was very helpful at all time and explained everything very well and maded sure that we understand and very plasent to us .

12 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hey Lucy,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Saved me millions!

4 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hey Debs,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Saved 80 on broadband

2 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi Nick,

This is great to hear! Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Molly was really friendly and helpful…

Molly was really friendly and helpful and made me feel very welcome in vodafone! Thank you molly

31 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hey,

Thanks for letting us know what an amazing job Molly did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you to Sam for upgrading my phone…

Thank you to Sam for upgrading my phone and ensuring that I was on the best deal for my needs. Excellent customer service.

24 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi Ellie,

Thank you for your review and feedback for Sam. This is great to hear!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super Jack

Jack was super helpful dealing with a broadband issue.
I needed a cable so I could connect my phone to my new router.
Having been dealing with customer service online for several weeks without much joy, Jack went our of his way to ensure the cable I need will be delivered

13 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hey James,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The team were great.

The team were great.
Thank you for your help :)

31 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Chippenham

Thanks for the brilliant feedback, Haydi! It's really appreciated. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really lovely and helpful people !

Really lovely and easy to talk to, super helpful and explained things I didn’t understand with patience

10 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi Ema,

This is such an amazing review for our Chippenham store. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

I was served by Molly

I was served by Molly
She did a really good job at helping me decide what phone to go for. She was really helpful and friendly

10 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi Karen,

It's great to see your kind words for Molly. We really appreciate your feedback.

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Please pass on my thanks to Mikki

Please pass on my thanks to Mikki, in your Chippenham, Wiltshire, store. I’ve had a couple of (minor) problems recently, and they were quickly sorted out by Mikki in a professional and friendly way. Excellent service!

15 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hey John,

It's great that Mikki was able to help, and provide a positive experience. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Pre ordered/upgraded, Riah is amazing

Pre ordered/upgraded to the new iPhone yesterday, customer assistant Riah was extremely helpful & patient, she even stayed slightly later to get it sorted & ordered for me after a few issues online, very professional service & great knowledge when asking for info, would highly recommend seeing her for any info/phone/upgrade needs

15 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Chippenham

Thanks for your review. Glad to see Riah was able to help with your upgrade. I hope you enjoy your phone.
Thanks, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Molly is amazing and very patient xx

Molly is amazing and very patient xx
Lovely staff xx

30 août 2023
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hey Monique,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff were lovely

The staff were lovely!
Very helpful and understanding,
Great knowledge and ever so patient.
Much prefer the store experience over the online especially knowing I have the reassurance of the staff. Can only but recommend.

24 août 2023
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

i-phone problems sorted! My i-phone had lost all phone contacts…

My i-phone had lost all phone contacts data during the latest software upgrade. The two members of staff were very polite, welcoming and knowledgeable. They sorted my problem quickly and with good humour; a credit to
Vodafone. Thank you!

8 août 2023
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hey David,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Riah- excellent help and very…

Riah- excellent help and very professional

11 juillet 2023
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi. Thank you for your review for Riah. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nikkie was very helpful!

Mikkie was very helpful!

6 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hey George,

Thanks for the great feedback Mikkie!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Service

Went in to upgrade my phone and contract. Served by Riah. She could not have been more helpful. Very professional, helpful and friendly service. Thank you!

15 juin 2023
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi there,

This is such an amazing review for Riah. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service

Really helpful and friendly lady. Made transfer a breeze. Explained everything, great experience.

22 juin 2023
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Kevin,

Thanks for taking your time to review. It's great to have you with us.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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