Vodafone UK - Derby Avis 

305
•
TrustScore 5 sur 5

4,9

Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jade was very friendly, respectful and helpful. She patiently took me through the different options as I was considering a new sim and phone. Many thanks!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jade served me at Vodafone Derby. Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jade at Derby. Incredibly patient and never an issue having to repeat things! She wrote all the instructions manually for Me to take home and not panic. A very good experience for a non- tech s... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

305 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(305)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service from Miz sorted me a…

Great service from Miz sorted me a cracking deal

20 avril 2026
Avis spontané
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Réponse de Vodafone UK - Derby


Hey Hussain,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was supported by Dom during my visit…

I was supported by Dom during my visit at the shop and he was professional throughout and very patient.Keep the good work .Thanks

19 avril 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Miz was brilliant

I went into the store to cancel my sim and get a PAC code after receiving misleading information from a women called Sally 2 years ago , the advisor Miz was really helpful and manage to convince me yo stay with vodaphone, he was honest and very helpful he went through all the details and also helped me check the emails he had sent about my new contract thank you Miz you were brilliant

11 avril 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Sahrish,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing Store Manager

Went into store for help and support after the customer service team on the phone were useless store manager Sayfur was so amazing really helped me a lot and also manage to save me £15 a month on my homebroad band

14 avril 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Shahnaz,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade has been amazing

Jade has been amazing! Very clearly spoken and I understood everything got a great deal for a great price!! Thanks jade

11 avril 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Arif,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sid was very helpful and explained…

Sid was very helpful and explained everything in detail to us. Would happily visit Sid again to do more business. Splendid young gentleman.

11 avril 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey John,

Thanks for the lovely review and fantastic support for Sid.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Contracts etc explained in full. Friendly staff

10 avril 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone upgrade

Smooth process from start to finish. Made a complicated process simple

10 avril 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from sid

7 avril 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Valentin,

Thanks for the lovely review and fantastic support for Sid.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade has very helpful and friendly…

Jade has very helpful and friendly deserves a raise! Will defo come back

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Sean,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone upgrade

Sid was really helpful and explained everything to me well.

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Sarah,

Thanks for the lovely review and fantastic support for Sid.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing Deals

AJ in the Derby store was brilliant, very helpful and efficient, describe in detail and help choose the best deal for me for my budget. Highly recommended

3 avril 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade was very helpful and informative

Jade was very helpful and ingormative

31 mars 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Marilyn,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Miz was excellent

Miz was excellent, very helpful and friendly and was really patient with me, he is an asset to the company, thank you

30 mars 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The service I received today was…above and beyond.

The service I received today was exemplary, I am not a young tech savvy person and the helpfulness and patience of Sid in dealing with my query was greatly appreciated. I really wish there were more Sids in the world!

27 mars 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Jackie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aasiyah provided excellent customer…

Aasiyah provided excellent customer service in store. Very friendly and efficient service. Very happy with the deal given.

27 mars 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Kirsty, ​

Thanks for the lovely review and fantastic support for Aasiyah. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sid was brilliant today with dealing…

Sid was brilliant today with dealing with my query took the time to go through everything with me thank for the great service and J was brilliant aswell

15 mars 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey George,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a great experience with Sid

Had a great experience with Sid. Very knowledegable, friendly and great service

13 mars 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Craig,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We were very happy with the advice and…

We were very happy with the advice and attention given by Dom to help us select a smart phone that fulfilled our requirements and at a reasonable price.

10 mars 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Edward,

Thanks for the lovely review and fantastic support for Dom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade was very helpful

Jade was very helpful, went through all the options and payment changes due in the future, set the new phone up and made everything quick and easy

6 mars 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Kirsty,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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