Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Voir plus
L'entreprise a répondu
Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB
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Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Voir plus
L'entreprise a répondu
Jade was very friendly, respectful and helpful. She patiently took me through the different options as I was considering a new sim and phone. Many thanks!
L'entreprise a répondu
Jade served me at Vodafone Derby. Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience... Voir plus
L'entreprise a répondu
Jade at Derby. Incredibly patient and never an issue having to repeat things! She wrote all the instructions manually for Me to take home and not panic. A very good experience for a non- tech s... Voir plus
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Écrit par l'entreprise
Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Royaume-Uni
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Great service from Miz sorted me a cracking deal

Réponse de Vodafone UK - Derby
I was supported by Dom during my visit at the shop and he was professional throughout and very patient.Keep the good work .Thanks

Réponse de Vodafone UK - Derby
I went into the store to cancel my sim and get a PAC code after receiving misleading information from a women called Sally 2 years ago , the advisor Miz was really helpful and manage to convince me yo stay with vodaphone, he was honest and very helpful he went through all the details and also helped me check the emails he had sent about my new contract thank you Miz you were brilliant

Réponse de Vodafone UK - Derby
Went into store for help and support after the customer service team on the phone were useless store manager Sayfur was so amazing really helped me a lot and also manage to save me £15 a month on my homebroad band

Réponse de Vodafone UK - Derby
Jade has been amazing! Very clearly spoken and I understood everything got a great deal for a great price!! Thanks jade

Réponse de Vodafone UK - Derby
Sid was very helpful and explained everything in detail to us. Would happily visit Sid again to do more business. Splendid young gentleman.

Réponse de Vodafone UK - Derby
Excellent service. Contracts etc explained in full. Friendly staff

Réponse de Vodafone UK - Derby
Smooth process from start to finish. Made a complicated process simple

Réponse de Vodafone UK - Derby
Jade has very helpful and friendly deserves a raise! Will defo come back

Réponse de Vodafone UK - Derby

Réponse de Vodafone UK - Derby
AJ in the Derby store was brilliant, very helpful and efficient, describe in detail and help choose the best deal for me for my budget. Highly recommended

Réponse de Vodafone UK - Derby

Réponse de Vodafone UK - Derby
Miz was excellent, very helpful and friendly and was really patient with me, he is an asset to the company, thank you

Réponse de Vodafone UK - Derby
The service I received today was exemplary, I am not a young tech savvy person and the helpfulness and patience of Sid in dealing with my query was greatly appreciated. I really wish there were more Sids in the world!

Réponse de Vodafone UK - Derby
Aasiyah provided excellent customer service in store. Very friendly and efficient service. Very happy with the deal given.

Réponse de Vodafone UK - Derby
Sid was brilliant today with dealing with my query took the time to go through everything with me thank for the great service and J was brilliant aswell

Réponse de Vodafone UK - Derby
Had a great experience with Sid. Very knowledegable, friendly and great service

Réponse de Vodafone UK - Derby
We were very happy with the advice and attention given by Dom to help us select a smart phone that fulfilled our requirements and at a reasonable price.

Réponse de Vodafone UK - Derby
Jade was very helpful, went through all the options and payment changes due in the future, set the new phone up and made everything quick and easy

Réponse de Vodafone UK - Derby
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