Vodafone UK - Derby Avis 

305
•
TrustScore 5 sur 5

4,9

Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Mitch was absolutely fantastic, explained everything thoroughly in a way I could understand, treated me as a person not just a sale. Even gave advice re my mother's broadband and phone. Cannot praise... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jade was very friendly, respectful and helpful. She patiently took me through the different options as I was considering a new sim and phone. Many thanks!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jade served me at Vodafone Derby. Good experience and she gave me all options available. Even went into detail regarding the Xchange policy for me and made her own personal research. Great experience... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jade at Derby. Incredibly patient and never an issue having to repeat things! She wrote all the instructions manually for Me to take home and not panic. A very good experience for a non- tech s... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

305 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(305)

39 632 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Came in to derby vodafone today spoke…

Came in to derby vodafone today spoke to jay and sayfur the chaps were brilliant had a good chat sorted my contracts. Amazing service

4 mars 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Martyn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff are lovely

Staff are lovely, very accommodating, and nice company. Kady and Dom were of a great help, thanks so much!

3 mars 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Maria,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great

Great, thanks Dom.

3 mars 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Javeriya,

Thanks for the lovely review and fantastic support for Dom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good Service

Fantastic customer service from Aasiyah. Found us some good deals on 2 phones. Very smiley and cheerful.

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Michelle,

Thanks for the lovely review and fantastic support for Aasiyah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade

Jade has been very clear pre ordered s26 ultra. Best deal with Vodafone who actually want to help. Thanks jade

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Customer Service Everytime!!!

I have come to this store for many years and always received good customer service. Jade is someone who has helped me all the time and is an excellent sales person. I met Sid for the first time and he was exceptional. Both Jade and Sid worked brilliantly as a team, and both were very patient. Both are very respectful and very caring.

20 février 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aasiyah was lovely and so helpful

Aasiyah was lovely and so helpful, 10/10 would ask for her again.

18 février 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Isla,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aasiyah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was helped and advised by Dom today

Was helped and advised by Dom today, hes awesome! Very knowledgeable and helpful. A friendly guy, hes a credit ro the Derby store.

17 février 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Me and my wife had quite a few issues…

Me and my wife had quite a few issues as we upgraded and had to cancel a contract. Esims got mixed up with physical sims and we were going into Vodafone very frequently. Despite us going so much, the team was lovely and catered to all our needs . Big shout out to Aasiyah and jay for being so lovely

10 février 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Manjit,

Thanks for the lovely review and fantastic support for Aasiyah and Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Miz and Jay were absolutely amazing…

Miz and Jay were absolutely amazing from start to finish. Made me feel really welcome and were really really patient with me. If anyone goes in to Vodafone store in derby make sure to look for miz or Jay. Credit to the company

9 février 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Monica,
 
Thanks for the lovely review and fantastic support for Miz and Jay.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade was brilliant

Jade was brilliant, clearly spoken!
True professional
Thanks Jade

4 février 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dom had been amazing throughout the…

Dom had been amazing throughout the entire process. He is very welcoming, went out of his way to find the best deal for me, has been a very pleasant experience. Thank you Dom :)

4 février 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Anna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy with Aasiyah…

Very happy with Aasiyah assistence.Everything went smoothly.Very friendly ,charming lady

3 février 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey George ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade was very polite professional…

Jade was very polite professional helpful and fulfilled everything I asked for on my upgrade today! Thanks so much Jade

28 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Mark,

Thanks for the lovely review and fantastic support for David.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dom was spectacularly he's really great…

Dom was spectacularly he's really great at his job. He was down to earth u can have a good laugh and great customer service and I would recommend dom to anyone

27 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Jordan,

Thanks for the lovely review and fantastic support for Dom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dom was grate help and got us both…

Dom was grate help and got us both really good deals on both a new phone and data plans. He knew what he was doing.

25 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Alfie,

Thanks for the lovely review and fantastic support for Dom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ashleigh served me

Ashleigh served me! Very helpful, great customer service. Explained all options clearly and understood exactly what we wanted! Answered all questions in a friendly and patient manner! Enjoyable experience thanks for you help again very happy with my purchase :)

24 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Alison,

Thanks for the lovely review and fantastic support for Ashleigh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade thank so much

Jade thank so much, The reception was excellent, the service was quick and professional.

23 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jade was very attentive and helpful

Jade was very attentive and helpful. She explained everything in great detail. Highly recommend

20 janvier 2026
Avis spontané
Logo de Vodafone UK - Derby

Réponse de Vodafone UK - Derby

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ashleigh was really helpful today with…

Ashleigh was really helpful today with changing my two daughter’s contracts. Thanks so much.

17 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Derby

Hey Charlotte,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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