We visited the store on two occasions this week with two issues that were far from straightforward. In the first instance Drew was of great help advising us the best course of action. When we... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement9 Orchard Street, OX11 7LG Didcot, GB
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Lisez les avis des autres
We were in your Didcot branch and a young gentleman called Dave and a young lady called summer help me with my problem. I must say they were very professional and they went above and beyond helping me... Voir plus
L'entreprise a répondu
I came in pretty stressed, having failed to get broadband and an upgrade online. Drew sat me down and instantly calmed me down, he was very patient and took me through all my options without up sellin... Voir plus
L'entreprise a répondu
Just got back from Vodafone Didcot with a new phone and contract. I only walked in looking for a price for a handset but Sufy offered to help and was very knowledgable and helpful, managing to find m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Didcot
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
9 Orchard Street, OX11 7LG, Didcot, Royaume-Uni
4,6
Excellent
76 avis
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Les gens ont aussi consulté
Dave helped me move over to talk…
Dave helped me move over to talk mobile. Excellent customer service and support
20 mai 2025
Avis spontané
Réponse de Vodafone UK - Didcot
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jon in The Didcot store
Care and attention beyond expected from a thoughtful young man, who took time to explain each option available to me
Jon took on board my requirements and was patient, even after lock up time!!
13 mai 2025
Avis spontané
Réponse de Vodafone UK - Didcot
Hey Sally,
Thanks for the lovely review and fantastic support for Jon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service Didcot branch
Already had an account but needed an update so visited the Didcot branch.
Dave was absolutely great, giving superb customer service.
Every step of the process was explained clearly and all my particular questions answered in a very professional manner, the result being that I ended up with a device and payment plan that exactly met my needs.
Many thanks.
27 mars 2025
Avis spontané
Réponse de Vodafone UK - Didcot
Hey Ian,
Thanks for the lovely review and fantastic support for Dave.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good customer service
Very good customer service, very patient with OAP!. Thank you Dave!
12 avril 2025
Avis spontané
Réponse de Vodafone UK - Didcot
Hi Ruth. Thank you for your review for Dave. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dave was exceptionally…
Dave was exceptionally helpful.Explained everything,easy to understand.I would recommend anyone to use the Didcot Vodafone store.
10 avril 2025
Avis spontané
Réponse de Vodafone UK - Didcot
Hey Susan,
Thanks for the lovely review and fantastic support for Dave.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, nothing was to much trouble, both Jon and Dave were very helpful, would definitely recommend...
2 avril 2025
Avis spontané
Réponse de Vodafone UK - Didcot
Hey Alan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had major problems with my phone and…
I had major problems with my phone and took phone into shop few times and finally got it sorted by Dave from didcot store.
8 février 2025
Avis spontané
Réponse de Vodafone UK - Didcot
Hey Violet, I'm sorry to hear you were experiencing issue with your phone. But it's good to hear Dave was able ot get these resolved. All the best, The Vodafone Social Media Team
Brilliant service from Dave at Didcot!
Visited Didcot today, with the intention of upgrading my wife's mobile to a new model. We chose a 'phone and Dave suggested a really great data package that gave a lot more for less than we were currently paying! It was so good that I upgraded as well! He very carefully went through all the financial details, copied everything across from our old 'phones and we left as two very satisfied customers. Well done Dave!
10 février 2025
Avis spontané
Réponse de Vodafone UK - Didcot
Hi. Thank you for your review for Dave. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dave is very helpful and informative…
Dave is very helpful and informative with no hindrance got my order put through
6 février 2025
Avis spontané
Réponse de Vodafone UK - Didcot
Hi Sharon,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Last week thank you Vodaphone Didcot- Farhaan was fab!
Last week, my elderly Mum was directed to Vodaphone Didcot from Vodaphone Oxford. We had already had sterling service in Oxford but they didn’t have the phone Mum wanted and tracked down the final one in Didcot. Farhaan provided amazing service and showed great patience given we couldn’t recall most of the information he needed.
15 janvier 2025
Avis spontané
Réponse de Vodafone UK - Didcot
Hi Belinda,
It's great to hear your feedback. Thank you for reviewing your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dave was very helpful sorting out my…
Dave was very helpful sorting out my tariff.
10 janvier 2025
Avis spontané
Réponse de Vodafone UK - Didcot
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Dave was really helpful
Dave was really helpful, answered lots of questions and help us get the new phone quickly! Great service!
22 décembre 2024
Avis spontané
Réponse de Vodafone UK - Didcot
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Didcot
Hi Julia. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A great experience in Vodafone Didcot…
I first went into the Vodafone shop in Didcot on Monday 4th November with lots of questions about a mobile hotspot, Dave was very knowledgeable, helpful and friendly, I left with useful information. Today Wednesday 6th I returned to sign up for a 24 month contract on a 4G mobile hotspot again Dave answered all my concerns about it and was again very helpful and friendly and I left a happy customer.
6 novembre 2024
Avis spontané
Réponse de Vodafone UK - Didcot
Hi Elaine,
Thanks for sharing your fabulous feedback for Dave. It's great to see he's provided a positive experience each time! If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We visited the Didcot branch on the 1st…
We visited the Didcot branch on the 1st November,we just want to say how much help Jon was on this day. Nothing was any trouble for him to go out of his way to explain stuff from the start to the finish. He was excellent at explaining things to us both. We also popped in on Tuesday 5th November to ask a question about our phones and he sorted them out there and then as we didn't know how to put the phones on silent.
1 novembre 2024
Avis spontané
Réponse de Vodafone UK - Didcot
Hi Theresa,
Thanks for taking the time to write such a great review! We're delighted that John and the Didcot team have been so helpful. If you ever need more support, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Didcot very good help from Sufi
Just got back from Vodafone Didcot with a new phone and contract. I only walked in looking for a price for a handset but Sufy offered to help and was very knowledgable and helpful, managing to find me a very good deal that was cheaper than I'd seen elsewhere and suited me perfectly, despite my somewhat awkward requirements. Excellent overall.
25 octobre 2024
Avis spontané
Réponse de Vodafone UK - Didcot
Hi Christopher,
This is lovely feedback for Sufi. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Dave could not have been more helpful…
Dave could not have been more helpful and resolved all the issues with my phone as well as suggesting a contract.
3 octobre 2024
Avis spontané
Réponse de Vodafone UK - Didcot
Hello, Vivienne,
It's great to hear that you received a 5 star service from Dave! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
very good customer service
Dave was very informative and supportive selecting a new mobile phone and plan for me very smooth transaction made me feel at ease
4 septembre 2024
Avis spontané
Réponse de Vodafone UK - Didcot
Hi Natalie,
Thank you for taking the time to review your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dave and Vikki were extremely helpful…
Dave and Vikki were extremely helpful and knowledgeable. They took time to fix my problem and provided a great service.
7 septembre 2024
Avis spontané
Réponse de Vodafone UK - Didcot
HI Lisa,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Air time and phone contract help
Dave was super helpful after helping us with sorting some air time and phone contract plans. He helped us fully understand our plans as well as get us some better and cheaper air time plans!
6 septembre 2024
Avis spontané
Réponse de Vodafone UK - Didcot
Hey Jane,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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