We visited the store on two occasions this week with two issues that were far from straightforward. In the first instance Drew was of great help advising us the best course of action. When we... Voir plus
L'entreprise a répondu
9 Orchard Street, OX11 7LG Didcot, GB
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We visited the store on two occasions this week with two issues that were far from straightforward. In the first instance Drew was of great help advising us the best course of action. When we... Voir plus
L'entreprise a répondu
We were in your Didcot branch and a young gentleman called Dave and a young lady called summer help me with my problem. I must say they were very professional and they went above and beyond helping me... Voir plus
L'entreprise a répondu
I came in pretty stressed, having failed to get broadband and an upgrade online. Drew sat me down and instantly calmed me down, he was very patient and took me through all my options without up sellin... Voir plus
L'entreprise a répondu
Just got back from Vodafone Didcot with a new phone and contract. I only walked in looking for a price for a handset but Sufy offered to help and was very knowledgable and helpful, managing to find m... Voir plus
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Écrit par l'entreprise
9 Orchard Street, OX11 7LG, Didcot, Royaume-Uni
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I was very impressed with the knowledge and professionalism of Dave the sales assistant.
Many thanks Dave

Réponse de Vodafone UK - Didcot
Dave was very helpful, and happy to answer any questions we had, no matter how obvious/silly they seemed. He gave very good advice and recommendations, and was overall very friendly.

Réponse de Vodafone UK - Didcot
Hi
Today I went to the Didcot Vodafone store and the lady at the front desk Fareeha really helped me in getting a new plan with device. She was knowledgeable and very quick in service. I am glad I was dealt by her as my previous experience in Reading store was not good.

Réponse de Vodafone UK - Didcot
IT WAS NICE EXPERIENCE WITH VODAFONE TEAM TODAY .
FAREEHA WAS SO GOOD TO DESCRIBE EVERYTHING AND SORTED ME WITH AN OFFER .
IT SEEMS " FAREEHA" WAS WELL EQUIPPED WITH PRODUCT KNOWLEDGE . . Am giving her 5 star ..
FINALLY I BROUGHT NEW ONLY SIM PLAN FROM THEIR STORE AT DIDCOT.

Réponse de Vodafone UK - Didcot
Dave was so helpful and patient! He thoroughly explained proceedings and terminology. What I thought would be a long exhausting time ended up a pleasant and successful experience: thank you Dave

Réponse de Vodafone UK - Didcot
Fareeha was absolutely lovely, incredibly helpful and knowledgeable. She was able to sort everything out for us in a flash.

Réponse de Vodafone UK - Didcot
David helped me with best choice of airtime plan and also helped me with broadband. I have made today a good choice.

Réponse de Vodafone UK - Didcot
Excellent first class service and assistance from Jonathan at Didcot

Réponse de Vodafone UK - Didcot
First time I take a sim Vodafone the lady name fareeha guide me properly and explain the Vodafone services

Réponse de Vodafone UK - Didcot
Fareeha was very friendly and knew every answer to our questions.swapping back to Vodafone was so simple

Réponse de Vodafone UK - Didcot
Dave was very helpful in sorting out my problems through providing a new sim as my son's phone had been stolen. He went through the processes and was making sure I understood everything.
He was very courteous and helpful and made it a very pleasant experience.

Réponse de Vodafone UK - Didcot
Fareeha was incredibly helpful. Didn’t try to sell us anything we didn’t need & in fact reduced our overall family bill. She was knowledgeable, helpful & easy to talk to. Also has a wonderful sense of humour. Thanks for all your help.

Réponse de Vodafone UK - Didcot
It was helpful for my husband with doing contract for him on his phone number. And consultant Fareeha was so kind and confident with it. Thanks for services!

Réponse de Vodafone UK - Didcot
A very patient and extremely helpful member of staff who solved my problem so I could understand it

Réponse de Vodafone UK - Didcot

Réponse de Vodafone UK - Didcot
Great service and team for my upgrades. The staff worked together to get my issues and upgrades sorted. Thank you!

Réponse de Vodafone UK - Didcot
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