Vodafone UK - Eltham Avis 

241
•
TrustScore 5 sur 5

5,0

130 High Street, Eltham, SE9 1BJ London, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful. Demi‑Leigh was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding Service from Demi and Matthew We had such a wonderful experience with Vodafone. We were actually recommende d by our neighbour, who spoke very highly of the service, and after v... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mike was fantastic! He helped me with getting a cheaper plan and went far and beyond with fixing my phone glitch. Could not recommend him enough!

L'entreprise a répondu

Noté 3 sur 5 étoiles

Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 130 High Street, Eltham, SE9 1BJ, London, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(241)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you!!!

I was having trouble with deciding on a contract so I visited Vodafone in Eltham and James helped me, considered what I value and prioritise, also making sure it was the best value for money! I would recommend coming here!

9 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Understanding, Considerable Staff

I visited the store today because I was having issues with my phone signal. James was very helpful and took his time to explain the situation to me. Thank you for your time and help.

13 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service is great here

Customer service is great here. Great customer experience. Hooray!

10 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James was the most relaxing & helpfull…

James was the most relaxing & helpfull person I have had to deal with . Thank you James

10 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and great service from…

Very helpful and great service from James.

27 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Delbana,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Eltham store team

I visited the Vodafone shop in Eltham last week, great team and customer service.

I was really grateful for their help in setting up a new handset - thank you Eltham team!

16 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have just received the best customer…

I have just received the best customer service I have ever revieved!!

5 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James was very helpful polite and he…

James was very helpful polite and he answered all my questions as thoroughly as he could. He took time and care reloading my new phone. I was very impressed and grateful.

1 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into see todd in Eltham after…

Went into see todd in Eltham after loosing a phone and he helped me set up a new phone.

13 août 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Caroline,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James & Mike offered me amazing service…

James & Mike offered me amazing service with my contract I can’t thank them enough

5 août 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Elzbieta,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mike was very helpful in sorting out my…

Mike was very helpful in sorting out my problems with my phone, I am currently with a different provider but will be joining Vodafone as soon as i am finished with the contract.Thank you Mike. Excellent service.

4 août 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Peter,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came to Eltham today to transfer my…

Came to Eltham today to transfer my data and saw Mike.He did a really good job in helping me get my information across and I couldn't be more grateful. THANK YOU Mike.

30 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Neil,

Thanks for the lovely review and fantastic support for Mike.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordon and Michael have been really…

Jordon and Michael have been really helpful and professional in helping me to chose my new phone considering I had an old Samsung since 2017. Thank you both for your help . Greatly appreciated.

30 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey there,

Thanks for the lovely review and fantastic support for Jordon and Michael.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was very helpful and…

Jordan was very helpful and knowledgeable . .excellent service!

30 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey David,
Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James and Mike was really helpful in…

James and Mike was really helpful in store today he helped me with my query I highly recommend James when coming down thank you

28 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Valerie,

Thanks for the lovely review and fantastic support for James and Mike.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Experience at Vodafone Eltham

I went to the store to get my son a new phone and was served by a charismatic and helpful member of staff, James. He was well informed on the options I had been looking into and provided excellent service. Overall, a great experience and I would highly recommend!

24 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Gracie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan and Sarah , the BEST, Thanks so much

After my number has been disconnected at midnight, I called to Vodafone and was told me by a customer service over the phone, that I couldn't keep the same number as I didn't ask the PAC code within 30 days.

I was desperate when thinking in get a new number elsewhere and inform every single company, friends, family, entities about my new number.

So, I visited Vodafone in Eltham (London) to try if anyone could give me an idea or way to recover my number. I talked to Jordan who after explained my situation he just asked me friendly and in a good manner to try again and call again to the customer service. Maybe Id be lucky this time.

Jordan triggered a new call and this time I got Sarah, a new customer service agent who was also amazing and did everything she could to recover my number and ask for the PAC code.

I owe to these excellent professionals all the hassles and stress I'd have in changing to another number.

Thanks Jordan and Thanks Sarah, you are the Best Vodafone staff *****

18 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Paula,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jordan was helpful

Jordan was helpful

7 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Tracy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mr Jordan served me at Eltham branch

Mr Jordan served me at Eltham branch
So nice comfortable and smooth dealing
I bought sim
Hats off

30 juin 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Anjum,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jordon—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

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