I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful. Demi‑Leigh was... Voir plus
L'entreprise a répondu
130 High Street, Eltham, SE9 1BJ London, GB
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I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful. Demi‑Leigh was... Voir plus
L'entreprise a répondu
Outstanding Service from Demi and Matthew We had such a wonderful experience with Vodafone. We were actually recommende d by our neighbour, who spoke very highly of the service, and after v... Voir plus
L'entreprise a répondu
Mike was fantastic! He helped me with getting a cheaper plan and went far and beyond with fixing my phone glitch. Could not recommend him enough!
L'entreprise a répondu
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
130 High Street, Eltham, SE9 1BJ, London, Royaume-Uni
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I was having trouble with deciding on a contract so I visited Vodafone in Eltham and James helped me, considered what I value and prioritise, also making sure it was the best value for money! I would recommend coming here!

Réponse de Vodafone UK - Eltham
I visited the store today because I was having issues with my phone signal. James was very helpful and took his time to explain the situation to me. Thank you for your time and help.

Réponse de Vodafone UK - Eltham
Customer service is great here. Great customer experience. Hooray!

Réponse de Vodafone UK - Eltham
James was the most relaxing & helpfull person I have had to deal with . Thank you James

Réponse de Vodafone UK - Eltham
Very helpful and great service from James.

Réponse de Vodafone UK - Eltham
I visited the Vodafone shop in Eltham last week, great team and customer service.
I was really grateful for their help in setting up a new handset - thank you Eltham team!

Réponse de Vodafone UK - Eltham
I have just received the best customer service I have ever revieved!!

Réponse de Vodafone UK - Eltham
James was very helpful polite and he answered all my questions as thoroughly as he could. He took time and care reloading my new phone. I was very impressed and grateful.

Réponse de Vodafone UK - Eltham
Went into see todd in Eltham after loosing a phone and he helped me set up a new phone.

Réponse de Vodafone UK - Eltham
James & Mike offered me amazing service with my contract I can’t thank them enough

Réponse de Vodafone UK - Eltham
Mike was very helpful in sorting out my problems with my phone, I am currently with a different provider but will be joining Vodafone as soon as i am finished with the contract.Thank you Mike. Excellent service.

Réponse de Vodafone UK - Eltham
Came to Eltham today to transfer my data and saw Mike.He did a really good job in helping me get my information across and I couldn't be more grateful. THANK YOU Mike.

Réponse de Vodafone UK - Eltham
Jordon and Michael have been really helpful and professional in helping me to chose my new phone considering I had an old Samsung since 2017. Thank you both for your help . Greatly appreciated.

Réponse de Vodafone UK - Eltham
Jordan was very helpful and knowledgeable . .excellent service!

Réponse de Vodafone UK - Eltham
James and Mike was really helpful in store today he helped me with my query I highly recommend James when coming down thank you

Réponse de Vodafone UK - Eltham
I went to the store to get my son a new phone and was served by a charismatic and helpful member of staff, James. He was well informed on the options I had been looking into and provided excellent service. Overall, a great experience and I would highly recommend!

Réponse de Vodafone UK - Eltham
After my number has been disconnected at midnight, I called to Vodafone and was told me by a customer service over the phone, that I couldn't keep the same number as I didn't ask the PAC code within 30 days.
I was desperate when thinking in get a new number elsewhere and inform every single company, friends, family, entities about my new number.
So, I visited Vodafone in Eltham (London) to try if anyone could give me an idea or way to recover my number. I talked to Jordan who after explained my situation he just asked me friendly and in a good manner to try again and call again to the customer service. Maybe Id be lucky this time.
Jordan triggered a new call and this time I got Sarah, a new customer service agent who was also amazing and did everything she could to recover my number and ask for the PAC code.
I owe to these excellent professionals all the hassles and stress I'd have in changing to another number.
Thanks Jordan and Thanks Sarah, you are the Best Vodafone staff *****

Réponse de Vodafone UK - Eltham
Mr Jordan served me at Eltham branch
So nice comfortable and smooth dealing
I bought sim
Hats off

Réponse de Vodafone UK - Eltham
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