Vodafone UK - Eltham Avis 

241
•
TrustScore 5 sur 5

5,0

130 High Street, Eltham, SE9 1BJ London, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful. Demi‑Leigh was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding Service from Demi and Matthew We had such a wonderful experience with Vodafone. We were actually recommende d by our neighbour, who spoke very highly of the service, and after v... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mike was fantastic! He helped me with getting a cheaper plan and went far and beyond with fixing my phone glitch. Could not recommend him enough!

L'entreprise a répondu

Noté 3 sur 5 étoiles

Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 130 High Street, Eltham, SE9 1BJ, London, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(241)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Michael helped us above and beyond

Michael helped us above and beyond. Great service. Made process very easy.

16 juin 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Tony,

Thank you for recognising the great service you received from our Michael,

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mike was so helpful when I had a query…

Mike was so helpful when I had a query with my bill and sat and explained everything for me … also told me about a great broadband deal … with definitely go back

5 juin 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Mary.

We're happy to hear that you received such great support and a helpful explanation regarding your bill. We appreciate your positive feedback about the broadband deal, too!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited store on 26 may 2025 at 12 noon…

Visited store on 26 may 2025 at 12 noon Demi and Todd were so welcoming and helpful I really liked there communication and work ethic with eachother it was five stars they both have excellent customer service I managed to get a real good tariff upgrade S25 Ultra and a Tablet I'm was very satisfied with the tariff and happy to be able to upgrade from a s23 to s25 ultra.
Thank you for your time and customer service Demi and Todd such a great team in Eltham branch :)

26 mai 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Gulesdan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was served my Demi

Was served my Demi! Got me and my partner a phone so so happy with the service I will return

26 mai 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Behar,

Thank you so much for your wonderful review and the amazing support you’ve shown for Demi—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was served by Demi

Was served by Demi. Great service got a new phone and data transfer

18 mai 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Holls,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic support from Mike and Nirav

Fantastic support from Mike and Nirav , really supporting and excellent customer service! Thank you !

17 mai 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Maria,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer Service

Demi was very welcoming and made upgrading my phone very easy. Mike was very helpful when transferring my data across. Both great employees.

14 mai 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Tyler,

Thanks for the lovely review and fantastic support for Demi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had help from demi was a lovely girl…

Had help from demi was a lovely girl really happy with my purchase

13 mai 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Lena,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We met with Montana at the customer …

We met with Montana at the customer service desk, my wife and I, for internet broadband and e- sims, wao ! I must tell you it was a great experience we had, she was calm,polite and confident with her job role, she took us through the process and sell the service well .

15 avril 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi. Thank you for your review for Montana. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mike was fantastic

Mike was fantastic, an asset to your company.

10 avril 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Charlotte,

Thank you for the wonderful review and the fantastic support for our store agent, Mike.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Demi was amazing

Demi was amazing - so helpful and very patient
Amazing service and knowledge

4 avril 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Tessa,

Thanks for the lovely review and fantastic support for Demi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Demi and Mike was so knowledgeable and…

Demi and Mike was so knowledgeable and helpful! Thankyou so much for the help and expert advice

10 mars 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hello John,

Thanks for letting us know what an amazing job Demi and Mike did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Montana was brilliant

Montana was brilliant. She is a massive assets to your company. Perfect customer service and very professional

8 mars 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was impressed with customer service…

I was impressed with customer service worker Montana and her manager they both listen to to the problem I had with my phone . I was most impressed.10/10

3 mars 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hello Jean,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Demi was very helpful and understanding…

Demi was very helpful and understanding of our situation.

20 février 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Cenk,

Thanks for letting us know what an amazing job Demi did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant

Very good experience with Mike, Kim & Josh. Helped me move all my pictures from my old phone to my new phone. Really enjoyed my time in the store and would recommend to anybody

18 février 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi there,

We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Kim was so helpful with helping sort my…

Kim was so helpful with helping sort my mums phone. Would highly recommend her to anybody with a technical issue. So friendly and kind!
Great experience, thank you Kim!

13 février 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Jessie,

This is amazing feedback for Kim. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Visited Mike at phone shop Vodafone to…

Visited Mike at phone shop Vodafone to enquire about updates on my phone,

Mike informed me about the update and best deal available.

Mike was pleasant and welcoming on approach,
He explained in details how to choose the best deal available.

Mike also helped me to sort out broadband with a good deal, which I accepted and have signed a contract.

The Eltham staff are simply the best

Mike as truly sincere awesome guy.

Marygillard

11 février 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Mary. Thank you for your review for Mike. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wonderful experience from Eltham crew

Wonderful experience from Eltham crew, Nirav and Kim - thank you both very much for super friendly, efficient service and so lovely talking to you both! I really appreciate you stayed behind to serve me with a smile on your face. Thanks a lot! Joanna

8 février 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Joanna. Thank you for your review for Nirav and Kim. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Demi was a dream

Demi was a dream! Super helpful, knowledgeable and even when the systems went down she kept in contact with me. Very friendly lovely member of staff.

7 février 2025
Avis spontané

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