I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful. Demi‑Leigh was... Voir plus
L'entreprise a répondu
130 High Street, Eltham, SE9 1BJ London, GB
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I left Eltham’s Vodafone today feeling far better than when I walked in. I arrived with unexpected Vodafone fees, data problems, and handset issues — all of which were stressful. Demi‑Leigh was... Voir plus
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Outstanding Service from Demi and Matthew We had such a wonderful experience with Vodafone. We were actually recommende d by our neighbour, who spoke very highly of the service, and after v... Voir plus
L'entreprise a répondu
Mike was fantastic! He helped me with getting a cheaper plan and went far and beyond with fixing my phone glitch. Could not recommend him enough!
L'entreprise a répondu
Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... Voir plus
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Écrit par l'entreprise
130 High Street, Eltham, SE9 1BJ, London, Royaume-Uni
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Michael helped us above and beyond. Great service. Made process very easy.

Réponse de Vodafone UK - Eltham
Mike was so helpful when I had a query with my bill and sat and explained everything for me … also told me about a great broadband deal … with definitely go back

Réponse de Vodafone UK - Eltham
Visited store on 26 may 2025 at 12 noon Demi and Todd were so welcoming and helpful I really liked there communication and work ethic with eachother it was five stars they both have excellent customer service I managed to get a real good tariff upgrade S25 Ultra and a Tablet I'm was very satisfied with the tariff and happy to be able to upgrade from a s23 to s25 ultra.
Thank you for your time and customer service Demi and Todd such a great team in Eltham branch :)

Réponse de Vodafone UK - Eltham
Was served my Demi! Got me and my partner a phone so so happy with the service I will return

Réponse de Vodafone UK - Eltham
Was served by Demi. Great service got a new phone and data transfer

Réponse de Vodafone UK - Eltham
Fantastic support from Mike and Nirav , really supporting and excellent customer service! Thank you !

Réponse de Vodafone UK - Eltham
Demi was very welcoming and made upgrading my phone very easy. Mike was very helpful when transferring my data across. Both great employees.

Réponse de Vodafone UK - Eltham
Had help from demi was a lovely girl really happy with my purchase

Réponse de Vodafone UK - Eltham
We met with Montana at the customer service desk, my wife and I, for internet broadband and e- sims, wao ! I must tell you it was a great experience we had, she was calm,polite and confident with her job role, she took us through the process and sell the service well .

Réponse de Vodafone UK - Eltham

Réponse de Vodafone UK - Eltham
Demi was amazing - so helpful and very patient
Amazing service and knowledge

Réponse de Vodafone UK - Eltham
Demi and Mike was so knowledgeable and helpful! Thankyou so much for the help and expert advice

Réponse de Vodafone UK - Eltham
Montana was brilliant. She is a massive assets to your company. Perfect customer service and very professional

Réponse de Vodafone UK - Eltham
I was impressed with customer service worker Montana and her manager they both listen to to the problem I had with my phone . I was most impressed.10/10

Réponse de Vodafone UK - Eltham
Demi was very helpful and understanding of our situation.

Réponse de Vodafone UK - Eltham
Very good experience with Mike, Kim & Josh. Helped me move all my pictures from my old phone to my new phone. Really enjoyed my time in the store and would recommend to anybody

Réponse de Vodafone UK - Eltham
Kim was so helpful with helping sort my mums phone. Would highly recommend her to anybody with a technical issue. So friendly and kind!
Great experience, thank you Kim!

Réponse de Vodafone UK - Eltham
Visited Mike at phone shop Vodafone to enquire about updates on my phone,
Mike informed me about the update and best deal available.
Mike was pleasant and welcoming on approach,
He explained in details how to choose the best deal available.
Mike also helped me to sort out broadband with a good deal, which I accepted and have signed a contract.
The Eltham staff are simply the best
Mike as truly sincere awesome guy.
Marygillard

Réponse de Vodafone UK - Eltham
Wonderful experience from Eltham crew, Nirav and Kim - thank you both very much for super friendly, efficient service and so lovely talking to you both! I really appreciate you stayed behind to serve me with a smile on your face. Thanks a lot! Joanna

Réponse de Vodafone UK - Eltham
Demi was a dream! Super helpful, knowledgeable and even when the systems went down she kept in contact with me. Very friendly lovely member of staff.
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