Went into the Vodafone shop today to sort out a new phone and was treated excellently by the staff in particular Saqib who was friendly, chatty and attentive. Ended up moving broadband to vodafone fr... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
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Lisez les avis des autres
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... Voir plus
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Incredible customer service at this branch. Zack really went above and beyond to deal with a complicated issue after having my phone stolen, showing patience and a helpful can-do attitude throughout.... Voir plus
L'entreprise a répondu
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Fulham Broadway
Écrit par l'entreprise
Coordonnées de contact
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, Royaume-Uni
4,9
Excellent
221 avis
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Les gens ont aussi consulté
Arif and Alex Help me tech problems all good, took a while but sorted it for me in the end
Arif and Alex Help me tech problems all good, took a while but sorted it for me in the end
9 janvier 2025
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Andrew,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I went into the store and was standing…
I went into the store and was standing there for a good 10 mins whilst the sales assistant watched me obviously aware that I needed help eventually he asked me what I needed help with I said I'm interested in this pay as you go phone he said we don't have any of the pay as you go phones without even checking to see why put about 20 pay as you go phones on display if your out of stock and don't have them it's a waste of time for the customer it's not rocket science to remove them from display if there not in stock available for sale.
7 janvier 2025
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed, especially during a face-to-face interaction. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone.
Vodafone Social Media Team
Replacement SIM
I had trouble with my replacement SIM and data abroad. Alex was very helpful
4 janvier 2025
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Teddy,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great experience with Arif
Arif was so helpful and knowledgeable! Thank you for the best customer experience.
2 janvier 2025
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Selma,
What super feedback for Arif! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I just wanna thanks to Alex she’s very…
I just wanna thanks to Alex she’s very helpful and very professional.
Thank you very much for your help.
2 janvier 2025
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Thanks for the five start review, Zakaria. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Fulham Broadway
Hi Victoria, I'ts always good to see such complimentary feedback for one of our team. All the best, The Vodafone Social Media Team
Edwin is helping me a lot to solve my…
Edwin is helping me a lot to solve my problem with good attitude, patient and understanding
19 décembre 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi there,
What super feedback for Edwin! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The customer service here is great
The customer service here is great! Arif has been so patient to my request, and helped my finally find the best best deal (perfect tariff). very much appreciated! Will keep using Vodafone service.
15 décembre 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hello,
It's great to hear about the positive experience which you received in store from Arif, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Arif was amazing
Arif was amazing, knowledgeable and so helpful! I was very impressed! He should be the manager here!
13 novembre 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Ah-Lee,
This is a great review for Arif. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent and speedy service doing a…
Excellent and speedy service doing a SIM swap, thanks a lot Arif for the professional and friendly service!
3 novembre 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey Sofia,
Thanks for letting us know what an amazing job Arif did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Arif at Fulham store went above and…
Arif at Fulham store went above and beyond to help me with the best packages for me and my family (4 lines). Really appreciated
27 octobre 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Matthieu,
Thanks for your review for Arif. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Arif is excellent sales person
Arif is excellent sales person. Many thanks
27 octobre 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Alp,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I just want to say thank you to Andrea
I just want to say thank you to Andrea, for the extra help u put in, I’m very happy with my device , Vodafone just gain a customer.
25 octobre 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hey Jess, It's great to see Andrea put in that extra little bit to help you find the best device and plan for you.
Thanks, The Vodafone Social Media Team
Chad at Fulham Broadway Fantastic
Chad at the Fulham Broadway branch was fantastic.
The Fulham Broadway Branch is much better managed than the Southside branch.
22 octobre 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Waja,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Andrae was very helpful with getting…
Andrae was very helpful with getting WiFi sorted!l, very knowledgable!
10 octobre 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Jonathan. Thank you for your review for Andrae. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Fulham Broadway
Hello, Pert,
That’s lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Edwin who served me was extremely good…
Edwin who served me was extremely good with the exceptional service he gave me with changing my contracts. Very helpful and polite and knowledgeable.
20 septembre 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Wayne,
Thanks for your review for Edwin. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Chad at Fulham Broadway store had been…
Chad at Fulham Broadway store had been extremely helpful and patient with me. Fantastic service.
17 septembre 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Mehmet,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Fulham store with Chad.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Chad changed my life
Chad changed my life! Helpful and good company and reduced my monthly bills! Plus gave me so many amazing tips.
16 septembre 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hello, Julia,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Chad.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good experience Vodafone Fulham
Been to the Vodafone store in Fulham Broadway and the adviser Edwin was great at helping me with my problems and is very helpful
12 septembre 2024
Avis spontané
Réponse de Vodafone UK - Fulham Broadway
Hi Liam,
t's great to see your kind words for Edwin, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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