Godwin was great help - especially loved how he explained various plans to me. Somebody who is new to the UK, it was very helpful to understand the landscape and get the right plan for my phone. Loved... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 9 Crescent Arcade, SE10 9EJ GREENWICH, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Sergiu was incredibly helpful. Something I struggled with for three hours trying to sort out online with online chat assistance, Sergiu resolved within 4 mins. That was such a shock. Next time I have... Voir plus
L'entreprise a répondu
We interacted with Godwin, he was super helpful. He answered all the queries patiently and had answers to all our questions. Very satisfied 😊
L'entreprise a répondu
Today at 11, the delightful young man in the Greenwich store who set my contract up last year, helped me with a mobile data promptly and helpfully but above all, kindly. Many thanks for that!
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Greenwich
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 9 Crescent Arcade, SE10 9EJ, GREENWICH, Royaume-Uni
4,9
Excellent
233 avis
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Les gens ont aussi consulté
Amjad provided an amazing service
Amjad provided an amazing service. Came in for a new contract and gave me the best deal!
24 juillet 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited the Vodafone Greenwich store…
I visited the Vodafone Greenwich store to replace my lost phone. I met Mustafa, he was very friendly and helpful. He guided me through an upgrade and helped to restore my data on the new device. Very happy with the service. Recommended
27 juin 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hey Necip,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I recently visited the Greenwich store…
I recently visited the Greenwich store to order a new SIM card and plan from Vodafone and was happy with how the process was handled overall. While there was a slight delay in activation, I appreciated that customer service was polite and made an effort to keep me updated.
What stood out was the professionalism of the support team. Even when there were some minor hiccups, they remained courteous and helped resolve the issue without much hassle. Once activated, everything worked as expected, and the coverage has been reliable so far.
It’s good to see a company that’s responsive and willing to assist when things don’t go perfectly. I’m looking forward to continuing my service with Vodafone.
15 juillet 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hey Anrea,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Micah was very knowledgeable
Micah was very knowledgeable, professional and nice, gave me all the information I needed to switch from pay as u go.
23 juin 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hi. It's great to see you're pleased with the customer service from our Vodafone team and Micah in one of our stores. Thank you kindly for leaving this brilliant feedback
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The store had a really nice atmosphere…
The store had a really nice atmosphere and I got a good deal on an iPhone when I switched from EE
24 juin 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hey Muhammad, great to hear of your experience in the store. We hope you're enjoying your new phone! Thanks for the review.
Vodafone Social Media Team
Sergiu
Sergiu, I really do much appreciate for your services and kind supports as a Vodaphone customer!
Thanks!
15 juin 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hi. Thank you for your review for Sergiu. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing Service provided by Sergiu
Amazing Service provided by Sergiu. So much patience and dedication. Highly recomend.
27 mai 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hi Diego. Thank you for your review for Sergiu. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to the store to get replacement…
Went to the store to get replacement for the phone I lost, the guys at the Greenwich store were lovely, made the process stress free and smooth. They helped me recover my data into the new phone
17 mai 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hey Teddy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Greenwich
Hey Seran,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a nice time upgrading my phone…
I had a nice time upgrading my phone and chatting to Micah.
15 mai 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hey Meghan,
Thanks for the lovely review and fantastic support for Micah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sergio at Vodafone provided an…
Sergio at Vodafone provided an outstanding customer experience from start to finish. He was not only knowledgeable and efficient but also incredibly patient and friendly, taking the time to clearly explain all options and ensuring I fully understood everything before making any decisions. His professionalism and genuine willingness to help made the entire process smooth and stress-free. It’s rare to come across someone so committed to excellent service—Sergio truly went above and beyond, leaving me feeling valued and confident in my choice with Vodafone.
19 avril 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hey Danni,
This is fantastic to hear! We really appreciate the feedback for Sergio.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely useless on everything.
Quick reply to the reply
LOL- call us, almost impossible to get someone with any understanding of the company on the actual phone. You get outsourced support via chat that are helping 20 people at once, clearly, and know nothing about the company I’ve wasted a combined two working weeks minimum calling or chatting them. Yesterday I chatted with an agent about returning the extra equipment and it was 43 minutes - they couldn’t tell me anything. I asked one question - tell me the serials or MAC addresses if the provisioned equipment, they wanted me to explain why I needed that info, then to go through a FOURTH security check.
So, that’s going in a landfill sadly - they clearly have no record of sending it to me. Why should I care.
—
Switched broadband. They sent me two modems, never arranged for the non provisioned.
I lost 18% of my speed when I switched from BT. Told them there was a problem, in fact what it was (as a highly technical 30 year professional) - they argued, 8 months later they rewired when someone new moved in, speed fixed.
The mobile signal connects almost nowhere in London. Even if it says it is, it’s not. Trying to break the contract for failure to provide service.
Their answer, report the issue when you’re in the spot that’s not working …. How?!?! Alternately, they want me resetting mobile settings on my phone whenever I change areas. They just don’t have a clue.
Their customer service is awful, they have terrible coverage, their broadband is weaker than the competition even using the same lines. They don’t listen. They don’t try to
I absolutely HATE this company. I can’t wait to move every service in November. Don’t be tempted by switch pricing. They’re the absolute worst.
19 avril 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hey there,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Amazing staff and a very good service.
6 avril 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hey Amritam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was with 3g
I was with 3g , the network was awful, a friend of mine advised me to switch to Vodafone called them today and it was the best experience I’ve ever had,
Gulban was a good communicator who helped explaining, she was able to advise perfectly on what’s best for me , really appreciate your help, thank you.
3 avril 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hey Khalid,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Godwin was amazing solving all my…
Godwin was amazing solving all my issues thank you Godwin Vodafone is lucky to have you and I will recommend his service to all my family, friends and colleagues 😀
8 mars 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Was dealt with by Sergiu 👍🏻
Was dealt with by Sergiu - most helpful person ever
Couldn’t do enough for me and got everything sorted
7 mars 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hi Dave,
Thank you for your review for Sergiu. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Good and quick service
5 mars 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hi Ian,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Lost Sim - Super helpful and friendly staff
Super helpful and friendly staff, had an issue with my sim being stolen and the team
Were very efficient on providing advice.
24 février 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hello, John,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sergio was very helpful with the sim…
Sergio was very helpful with the sim swap.
15 février 2025
Avis spontané
Réponse de Vodafone UK - Greenwich
Hi Li,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Greenwich
Hi Ndriqim, Thanks for your fab feedback ☺️ All the best, The Vodafone Social media Team
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