Vodafone UK - Hartlepool Avis 

205
•
TrustScore 5 sur 5

4,9

192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sandra the assistant in the shop in hartlepool was so co operative and extremely helpful in every question i asked Very helpful indeed and guided me to my decision No pressure put on me at all I r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sandra and Matty we great helping me upgrade to the iPhone 18pro max. Really helpful information and traded my phone in to save some money

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(205)

39 841 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service from Ryan today…

Great service from Ryan today understanding and patient thanks again

11 octobre 2023
Avis spontané
Logo de Vodafone UK - Hartlepool

Réponse de Vodafone UK - Hartlepool

Hi Eric,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Patience personified

We've been with Vodaphone for a few years, and as our contract was finished, and I needed a new phone we decide to see what would be offered. Everything went fine until Ryan had difficulty setting up a direct debit. He was so patient it was unbelievable. Long story short, it did take some time to sort, but my husband and I are both impressed with Ryan's determination and continued good humour.

11 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Spoke to Tiff

Spoke to Tiff, she was very pleasant and very helpful, even got me a better deal. Fantastic experience, would recommend.

2 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service from Ryan credit to…

Brilliant service from Ryan credit to the company

24 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hi Rilee,

This is lovely feedback for Ryan. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Faultless experience with exemplary…

Faultless experience with exemplary customer service. Could not recommend Matty and David from Vodafone Hartlepool enough!

24 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hi Cal. Thank you for your review for both Matty and David. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience at vodafone

The customer service was great, explained everything from start to finish. Left a happy customer

7 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hi Debbie, It's good to hear our team took the time to explain everything for you.
Thanks, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

10/10 would shop again

Great job of conveying the information I needed and answering any questions I had about my contract and payment plan.
Extremely friendly and relatable. Overall, a pleasant experience.

2 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hi Liam,

This is a great review for our Hartlepool store. Thanks for your kind words and taking your time to share the experience

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service from the guy in store

20 juin 2023
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Susan,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Highly recommended great service

26 mai 2023
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Marian,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Ryan

26 mai 2023
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Pamela,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good customer service

Tiff was helpful and pleasant and helped me with my bill and understanding the phone

17 mai 2023
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hi Elizabeth,

Thank you for your review for Tiff. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to us on Social Media. You can do this using Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service from Ryan

14 mai 2023
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Margaret,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from the lad in hartlepool

Great service from the lad in hartlepool hes name was Ryan was so helpful

12 mai 2023
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hi Angela,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helped by Ryan great service

10 mai 2023
Avis spontané
Logo de Vodafone UK - Hartlepool

Réponse de Vodafone UK - Hartlepool

Hey,

Thanks for letting us know what an amazing job Ryan did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service from Ryan

10 mai 2023
Avis spontané
Logo de Vodafone UK - Hartlepool

Réponse de Vodafone UK - Hartlepool

Hi Kathleen. Thank you for your review for Ryan. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mathew was a great guy very friendly…

I visited your hartlepool store today and Matthew the store manager was so friendly and helpful , he's a credit to your company a real pleasure to deal with

12 avril 2023
Avis spontané
Logo de Vodafone UK - Hartlepool

Réponse de Vodafone UK - Hartlepool

Hey William,

It's always lovely to read such nice feedback. If you spoke to Matthew in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.

Thank you,
Vodafone Social Media Team

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