Sandra the assistant in the shop in hartlepool was so co operative and extremely helpful in every question i asked Very helpful indeed and guided me to my decision No pressure put on me at all I r... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
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Lisez les avis des autres
Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Voir plus
L'entreprise a répondu
Sandra and Matty we great helping me upgrade to the iPhone 18pro max. Really helpful information and traded my phone in to save some money
L'entreprise a répondu
Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Hartlepool
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Royaume-Uni
4,9
Excellent
205 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Tiff was great sorted out all what i…
Tiff was great sorted out all what i needed with my contract
12 avril 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Yvonne,
Thank you for your review regarding your positive experience with Tiff. We're delighted to hear this!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Been in a few times and saw Ryan and…
Been in a few times and saw Ryan and Sandra to fix my issue Ryan sorted It all for me and even got me a cheaper deal on my phone and my friend a cheaper deal on her broadband I'll be back at the end of April so save money on my broadband too both are a credit to your company
12 avril 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Alison,
Providing exceptional customer service is something we take pride in, so it's great to hear that Ryan and Sandra did just that! We're delighted you found the perfect deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
All the staff are very helpful in…
All the staff are very helpful in Hartlepool store highly recommended thank you 😊 great customer service 👍
7 avril 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Laura,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service as always from tiff
Excellent service as always from tiff. Tiff went above and beyond
3 avril 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Julie,
Thanks for the lovely review and fantastic support for Tiff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tiff was amazing
Tiff was amazing, easy experience and quick. Pleasant young girl
3 avril 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Sandra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful
4 mars 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
That's great to see Margaret. Thanks for your fab feedback 😊
All the best, The Vodafone Social Media Team
Great service
Tiffany was very helpful and the whole process was smooth and pleasant
14 février 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey there,
Thanks for this great review. It's always good to hear about your positive experience!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good customer service
Good customer service. Friendly, chatty service with very helpful advice
17 février 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Adam,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Hartlepool
Hey,
Thank you for showing your for Tiff!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I have a easy and helpful experience…
I have a easy and helpful experience while I was sorting my phone contract out . Michael was very professional and pleasant as he helped me . It was plain sailing all the way through. He is a credit to the company.
15 février 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Denise. Thank you for your review for Michael. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer Service
Hello,
I have recently made a trip into town to upgrade my phone. I wanted to go from payg to contract.
I talked to a lovely gentleman named Ryan and we discussed my options and phone choices and plans etc.
The prompt service Ryan gave was great. He was very insightful and knew exactly what he was on about which in turn, helped me with my requirements and what I was looking for.
We then sorted out the admin for the product and details.
You’s have a great asset in Ryan and I am looking forward to continue to have Vodafone being my network provider.
From an authentic, valued and a longtime customer.
Sally.
15 février 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Sally. Thank you for your review for Ryan. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Unbelievable service from Tiff in store…
Unbelievable service from Tiff in store helped save me money on most my bills
15 février 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey there Jiranan,
Thank you for this great review! We're so glad you had a positive experience in store with Tiff.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent service.Ryan explained…
Excellent service.Ryan explained everything very clearly as it was difficult for me to follow.
11 février 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Daniel,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
great service
Received great service from Ryan, he explained all of the deals and what would b best for me.
22 novembre 2023
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Claire It's really great to see Ryan to his time to explain all the deals and found you a the one that suited you best!
Thanks for your feedback, The Vodafone Social Media Team
Great customer service
Great customer service, friendly and approachable.
22 novembre 2023
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Sophie,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Knowledge staff. Not pushing extras .
Stephen helped us get the best deal for us a family (2 phones and broadband) and was able give a range of options to choose from. The procedure was clearly explained with no oversell.
15 novembre 2023
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Nick,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Hartlepool
Hi Laura,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Entered Vodafone not knowing what I…
Entered Vodafone not knowing what I wanted. Matty was so helpful and couldn’t do enough to help with my upgrade.
Everybody was really chatty and smiley, would definitely return
19 octobre 2023
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Sophie. Thank you for your review for Matty. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and informative
14 octobre 2023
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey Andrew,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went to see Ryan at the hartlepool…
Went to see Ryan at the hartlepool store and the patience and understanding was unmatched I had a issue that was going on and on and after phone call phone I went and saw Ryan and he fix my issue and I will always go down and see Ryan from now on
11 octobre 2023
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Gail,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
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