Sandra the assistant in the shop in hartlepool was so co operative and extremely helpful in every question i asked Very helpful indeed and guided me to my decision No pressure put on me at all I r... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
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Lisez les avis des autres
Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Voir plus
L'entreprise a répondu
Sandra and Matty we great helping me upgrade to the iPhone 18pro max. Really helpful information and traded my phone in to save some money
L'entreprise a répondu
Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Hartlepool
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Royaume-Uni
4,9
Excellent
205 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Sandra
Sandra, is always up to date with the newest product releases, and offers available, and gives me the best package for me
30 janvier 2025
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi there,
What super feedback for Sandra! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone
Be careful when buying an new sim only deal off Uswitch from Vodafone all ready an customer with Vodafone they said I couldn’t keep my existing number which I’ve had for years Vodafone to Vodafone no can do o2 to Vodafone ok and so on very unsatisfied 😡😡
2 décembre 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey garry, It sounds like the agent you spoke to didn't quite understand what you were looking for. Although it's not something we would normally offer, we maybe able to help with this. Please pop my team a private message through one of our social channels (see below links) and we'll be happy to take a look into this for you.
Facebook: http://vodafone.uk/2Fpnah2, X: vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d
Thanks, The Vodafone Social Media Team
Went in as had a bill enquiry
Went in as had a bill enquiry. Very helpful staff
27 octobre 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Helpful friendly staff
Sandra was very friendly and helped me save money on my bills.
21 septembre 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
It's great to see Sandra took their time to find you the best available deal and saved you a little too.
Thanks, The Vodafone Social Media team
Excellent support, friendly staff!!
Staff are always friendly and welcoming. Above and beyond to help and andwer any questions
16 septembre 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hello,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer experience
Great cust service tiff was very helpful and polite.
16 septembre 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hello, Dario,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
5* service from Tiff working at the…
5* service from Tiff working at the Hartlepool store. Knowledgable, friendly and professional. She is a massive asset to your company and made our visit
4 août 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Jackie,
This is lovely feedback for Tiff. Thanks for your kind words and taking your time to share the experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Connor was absolutely fabulous at…
Connor was absolutely fabulous at sorting out my iPhone problem having software crash whilst on holiday was not ideal and although I ended up with a new phone he was very patient and professional and gave me 100% of his time to sort out the problems.
29 juillet 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Nicky, This is really great to see. It looks like Connor went above and beyond to get your issues sorted and left such a great impression on you. I hope you're loving your new phone!
Thanks for your awesome feedback, The Vodafone Social Media Team
Réponse de Vodafone UK - Hartlepool
Thanks for your lovely feedback George
All the best, The Vodafone Social Media Team
Experience was great
Experience was great. One of the smoothest transactions I have dealt with. Loved my time in store
5 juillet 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Adam,
Thanks for taking the time to write such a great review! We're delighted that you had such a positive experience in store. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We were served by Sandra
We were served by Sandra!
Very patient, very polite and very helpful.
4 juin 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Johnathan. Thank you for your review for Sandra. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael was amazing
Michael was amazing! Very friendly and helpful, explained everything and even though we had a couple of technical difficulties he dealt with everything calmly and was funny and easy to discuss options with. Great guy and an asset to Vodafone
25 mai 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Danielle. Thank you for your review for Michael. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service today in…
Excellent customer service today in store. Michael was really helpful, informative and made me feel at ease.
21 mai 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Mrs Munro,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tony & James
Hi I've just upgraded me sons phone in the hartlepool store and Sandra who dealt with me was a pleasure to meet very helpful and always happy and made the transaction a joyful experience 😊
20 mai 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Anthony,
Thank you for taking the time to leave us a review and sharing this great feedback for Tony and James.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sandra was absolutely brilliant and kind
17 mai 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Mark,
Thank you for taking the time to review and sharing this great feedback for Sandra.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
5 star service from Ryan yesterday
5 star service from Ryan yesterday. Such a kind and caring man.
Sorted my phone issues and saved me money.
Matty the manager also very helpful
16 mai 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hey there,
Thanks so much for taking the time to share this amazing feedback with us! We're delighted you had such a positive experience with Ryan.
If you ever need our help in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Ryan was very helpful
Ryan was very helpful, managed to get my broken phone on long enough to sort my upgrade and send everything across! Sorted me a good deal, thanks ryan!
14 mai 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi there,
Thanks for sharing your fabulous feedback for Ryan. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Hartlepool
Hi Mark,
What super feedback for Tiffany! Thanks for taking the time to let us know - it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sandra in hartlepool always helps us…
Sandra in hartlepool always helps us out. Brilliant service as always
7 mai 2024
Avis spontané
Réponse de Vodafone UK - Hartlepool
Hi Shirley,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Hartlepool
Hi David,
Thank you for your positive feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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