Vodafone UK - Hartlepool Avis 

205
•
TrustScore 5 sur 5

4,9

192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sandra the assistant in the shop in hartlepool was so co operative and extremely helpful in every question i asked Very helpful indeed and guided me to my decision No pressure put on me at all I r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sandra and Matty we great helping me upgrade to the iPhone 18pro max. Really helpful information and traded my phone in to save some money

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(205)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sophie helped me with a phone contract…

Sophie helped me with a phone contract today and she was brilliant

6 juin 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Kieran,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Always amazing service in the…

Always amazing service in the Hartlepool store Tiff if always helpful And is helpful

25 juin 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Vicky,

Thanks for the lovely review and fantastic support for Tiff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely friendly service

Extremely friendly service, lovely staff, great upsell

22 juin 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Niamh,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service from Sandra was…

Customer service from Sandra was fantastic 👏 thank you

20 juin 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Kevin,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sandra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sophie helped me today with my tablet…

Sophie helped me today with my tablet and wifi issues a brilliant experience

19 juin 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Alan,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan in Hartlepool sorted and set up my…

Ryan in Hartlepool sorted and set up my phone for me too service

17 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

1st Class Service

Popped in the store to discuss the option of a tablet, served by Matty and he was professional throughout. All of the costs explained and made sure that the deal was right for my needs. Highly recommended.

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Christopher,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sophie and Conner were both excellent

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Gerard,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Not sure ? Ask for advice

I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down some helpful hints for me. Friendly and helpful and really put my mind at rest.

15 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Yorkie,

Thanks for the lovely review and fantastic support for Mellisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

went to the shop about my bill and…

went to the shop about my bill and Sandra was excellent at helping me. i am very very happy

14 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matty the manager and Sandra where…

Matty the manager and Sandra where fantastic at sorting my new broadband out. Excellent service as always in the Hartlepool store. All the staff are t star

7 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sandra and sophie really helped me…

Sandra and sophie really helped me today with some billing queries

They were amazing and so helpful

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Stephen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ryan was so handsome and helpful

25 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Tim,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly knowledgeable and helpful

Friendly knowledgeable and helpful

25 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Cynthia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

25 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Dave,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service from Ryan sorting my…

Amazing service from Ryan sorting my upgrade in store 5*

24 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Philip,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brillant service im hartlepool when…

Brillant service im hartlepool when changing my home broadband thanks again Ryan

19 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Andrea,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service would…

Excellent customer service would recommend to family and friends

18 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sophie was amazing and really helped me…

Sophie was amazing and really helped me with some difficult orders

Would definitely recommend Vodafone hartlepool!

13 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Paul

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Comprehensive details. Maximum savings. Great job.

2 avril 2026
Avis spontané
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Réponse de Vodafone UK - Hartlepool

Hey Archeree,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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