I went into the store a few days ago as my sim contract was expiring. I'd looked at my options on the app but felt confused over choices as I wasn't sure about aspects of the worldwide roaming which I... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement56 West Street, RH12 1PL Horsham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was furious that Vodafone had charged me for a phone that I hadn’t used for 2 years and didn’t notify me but a nice chap called Ben in the Horsham branch got my overall bill down significantly.
L'entreprise a répondu
I went to the store yesterday re roaming spend for cruise to Europe query. Wonderful Ben explained & helped me out with this. He gave me some tips which is a great advice especially with the costs. He... Voir plus
L'entreprise a répondu
Had an excellent customer service experience with Ben in store today, he helped with an urgent issue AND then saved me money on my contract proactively. Made what could have been a stressful issue su... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Horsham
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
56 West Street, RH12 1PL, Horsham, Royaume-Uni
4,8
Excellent
165 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Professional assistance by Niall
Niall was excellent with all the questions that we asked him. He was knowledgable, explained well, polite and friendly. Very happy with Niall’s assistance and would definitely recommend.
2 janvier 2024
Avis spontané
Réponse de Vodafone UK - Horsham
Hey there,
Thank you for taking the time to review, and share this great feedback for Niall.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Horsham
Hey Rebecca,
Thanks for the lovely review and fantastic support for Niall.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Niall was amazing!
27 décembre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Megan,
Thanks for the lovely review and fantastic support for Niall.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from niall
27 décembre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Joseph,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from kieron
23 décembre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Kieron is great
Kieron is great, will be recommending Horsham purely for his service
11 décembre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Hi Sharon. Thank you for your review for Kieron. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Kai!
29 novembre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Hi Tom,
Thank you for taking the time to review and share this feedback for Kai.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nice one Niall
28 novembre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Hi Rob. Thank you for your review for Niall. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kai was extremely professional
Kai was extremely professional, polite and helpful. His customer service was exceptional.
Many thanks
Kai
15 novembre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Hi Andrew,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kieron was really helpful
Kieron was really helpful. Highly recommend popping in if you’ve got any queries.
4 novembre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Hi Sam,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Niell was very helpful great customer…
Niell was very helpful great customer service!
25 octobre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Hi Jj. Thank you for your review for Niell. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just met with Noah at Horsham branch…
Just met with Noah at Horsham branch and he took time and effort to help out with my phone and sim problem. Excellent friendly service - thank you so much.
23 octobre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Oliver,
Thanks for the lovely review and fantastic support for Noah at Horsham branch.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Legendary store manager kieron!
Kieron store manager was very helpful even tho I came back and fourth 4 times trying to sort things out he was extremely patient and very informative best guy 10 out of 10
16 octobre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Hi Luke,
This is lovely feedback for Kieron. Thanks for your kind words and taking your time to share the experience
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Dan was very helpful indeed especially…
Dan was very helpful indeed especially after system issues from the first visit
10 octobre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Hi Roger,
Thanks for taking your time to leave this review for Dan.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Dan was brilliant
3 octobre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Shiela,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Paul West
Paul was a great sales assistant, he went above and beyond to resolve long questions. Friendly, reliable service
29 septembre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Hey Janki,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent experience with Kieron top…
Excellent experience with Kieron top notch guy thank you
30 septembre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from kieron in…
Excellent service from kieron in hirsham would recommend
9 septembre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Hi Maria,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Paul was great!
Paul was really helpful and informative with my request. Explained everything to me thoroughly and we even had a conversation about his holiday whilst waiting for checks to be done. The perfect example of personal service with someone who knows their job very well. Not very often do you come across someone who takes an interest in customers not just for their money but for their needs and build a rapport. Will be recommending Paul to my friends if they need any help with Vodafone!
4 septembre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
What a lovely review, Dan! It's great see Paul left such a positive impression. If you ever need further help, don't hesitate pop our team message over our social channels:
X 👉 vodafone.uk/3LXh2xl
Facebook 👉 vodafone.uk/3lCYUxW
Instagram 👉 https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Excellent customer service from Nial in…
Excellent customer service from Nial in store, highly recommend
1 septembre 2023
Avis spontané
Réponse de Vodafone UK - Horsham
Hi Rachael. Thank you for your review for Nial. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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