Vodafone UK - Hove Avis 

155
•
TrustScore 5 sur 5

4,8

76 George Street, BN3 3YE Hove, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Joshua was very helpful in sorting out a new phone and updating my contract. Air con helped kep cool whilst waiting to complete. Very satisfied

L'entreprise a répondu

Noté 5 sur 5 étoiles

Garry who served us was great, and made the quite lengthy process of switching from EE (both mobile and broadband) funny and enjoyable. He was very clear and explained everything so it was easy to un... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff at Hove store provided a professional and friendly approach to their service. Every attempt was made to find the right deal and package for our home broadband and mobile service. Would high... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to Vodafone to buy my daughter her first smart phone and I was feeling anxious about the whole thing. Gary, however, was kind and helpful and talked me through the different options until we fo... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 76 George Street, BN3 3YE, Hove, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(155)

42 728 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Joshua was very helpful in sorting out…

Joshua was very helpful in sorting out a new phone and updating my contract. Air con helped kep cool whilst waiting to complete. Very satisfied

25 septembre 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey Phil,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent switch process

Garry who served us was great, and made the quite lengthy process of switching from EE (both mobile and broadband) funny and enjoyable. He was very clear and explained everything so it was easy to understand. Thank you. Definitely feel I have made the right choice.

13 septembre 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey Marie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Garry was very helpful and made the whole experience easy and pain free, great customer service

13 septembre 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

"Hey James,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Callum is great AM in the shop

Callum is great AM in the shop. I would recommend everyone to speak with him . He would get you the best deals and explain everything in a perfect manner . Thanks Callum !

11 septembre 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey Amit,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Joshua and Garry were very helpful an…

Joshua and Garry were very helpful an gave 5 star customer service i’m very happy with the decision i made of getting a contract phone through vodafone

4 septembre 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

This is fantastic to hear! We really appreciate the feedback and are so glad you had such a positive experience.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Noté 5 sur 5 étoiles

Efficient and Friendly Service

The staff at Hove store provided a professional and friendly approach to their service. Every attempt was made to find the right deal and package for our home broadband and mobile service. Would highly recommend :)

1 septembre 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey Rebecca,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you so much for such friendly

Thank you so much for such friendly, quick and helpful advice Garry in Hove !

29 août 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey Rossana,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had various issues with SIM card

Had various issues with SIM cards which Callum sorted out and also reviewed the deals we had agreed to .
Callum was very efficient and wish I had gone to Vodafone in George Street in Hove rather than doing things on line.Thanks for your help once again.

12 août 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey Ade,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Saw Callum he was very helpful and…

Saw Callum he was very helpful and sorted me out a new phone and a good discount

6 août 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey Jamie,

Thanks for the lovely review and fantastic support for Callum If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Summary of how I felt


Everything was explained clearly at a nice pace. Much appreciated

5 août 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey Celia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

What a fantastic experience

What a fantastic experience. I went in to get help with my phone and Simon was so helpful. Thanks

5 août 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey Susan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service

Very good service

3 août 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Simon very helpful snd professional

3 août 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Waited for an hour

When i entered the shop, there were two staff serving two customers, and one cuatomer waiting. It took an hour for both of them to complete the task with their customers. We waited for an hour to get a physical sim card, and to get it took another 30 minutes! I think vodafone needs a better queueing system as well as a better system for the services in the shop.

2 août 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey,

We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.

This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.

If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

We waited for an hour

We waited for an hour for a very simple thing. I just wanted a physical SIM for my phone and the guy said he could do that quickly but took forever. Whilst we were waiting, they told us 15 mins but took half an hour after that (total wait = 1 hour)

2 août 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey Baris,

Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.

You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service in vodaphone Hove today…

Great service in vodaphone Hove today Chloe was excellent answering all my questions

1 août 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Simon was incredibly helpful

Simon was incredibly helpful, kind and patient. He helped me with switching my phone to my new one and has gone above and beyond to explain everything !
Thanks :)

31 juillet 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey Suzanne,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Many thanks to Simon in the Hove

Many thanks to Simon in the Hove, George street branch. Calm, friendly and very knowledgable. A pleasure to deal with as I upgraded my old broken phone. What can often be an onerous chore became a great pleasure. Highly recommend this young man’s help. An asset to the company.

31 juillet 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey Lucy,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Joshua in Hove shop was so so helpful…

Joshua in Hove shop was so so helpful as I'm not so tech savvy and I'm autistic. I prefer coming to the shop, thank you so much!!

30 juillet 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant Tech guys at the Hove shop.

Brilliant Tech guys at the Hove shop.
Sorted my life out (my SIM card died).
I would definitely recommend these guys, if you have any issues.

28 juillet 2026
Avis spontané
Logo de Vodafone UK - Hove

Réponse de Vodafone UK - Hove

Hey Lez,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus