Vodafone UK - Hove Avis 

155
•
TrustScore 5 sur 5

4,8

76 George Street, BN3 3YE Hove, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Joshua was very helpful in sorting out a new phone and updating my contract. Air con helped kep cool whilst waiting to complete. Very satisfied

L'entreprise a répondu

Noté 5 sur 5 étoiles

Garry who served us was great, and made the quite lengthy process of switching from EE (both mobile and broadband) funny and enjoyable. He was very clear and explained everything so it was easy to un... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff at Hove store provided a professional and friendly approach to their service. Every attempt was made to find the right deal and package for our home broadband and mobile service. Would high... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to Vodafone to buy my daughter her first smart phone and I was feeling anxious about the whole thing. Gary, however, was kind and helpful and talked me through the different options until we fo... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 76 George Street, BN3 3YE, Hove, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(155)

42 851 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Upgrading my phone

Recently upgraded my phone and Callum was very helpful and knowledgeable. He clearly talked me through all the options and helped me get the best deal and upgrade that suited my needs. I was able to ask as many questions as I needed and found the whole experience to be smooth and positive.

7 février 2026
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Lydia
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Exceptional service

Reg in the Hove store was an absolute pleasure to deal with and very knowledgeable. Walked put with a new phone and a smile

7 février 2026
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Callum,

Thanks for the lovely review and fantastic support for Reg.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Masum’s service was immaculate

Masum’s service was immaculate. The young man really helped me so much, his enthusiasm and attitude were outstanding. I really think he should get a raise.

28 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hove

Hey George,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service from Gary

Excellent customer service from Gary, as always! Sorting out an upgrade and trade-in for me! Thank you!

27 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Nik,

Thanks for the lovely review and fantastic support for Gary.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chloe at Hove branch was super nice

Chloe at Hove branch was super nice, friendly and very helpful!

20 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Ivanka,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Reed was incredibly polite and helpful

Reed was incredibly polite and helpful. He gave me advice on how to support my daughter with her first SIM phone number as well as helping me with options for my giga cube and benefits that I could experience once it came to 5G. He was incredibly knowledgeable and I appreciated how personable he was as well you got a top employee.

11 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Antonia,

Thanks for the lovely review and fantastic support for Reed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was very helpful helping me…get onto new contract

Callum was very helpful helping me switch to a sim only plan. Last time I switched over provider the number didn't port across and I didn't have a business number for 2 weeks. Callum kept me updated the next day and all went through smoothly. From the moment I walked in the store Callum helped me and his knowledge is next to none!! Thanks again Callum

6 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Clive,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Reg at voda phone hove was so helpful and efficient got what I needed so fast as I was also in a rush. Excellent service thank you

Reg at the hove branch was brilliant, friendly efficient and fast would highly recommend.

7 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Masum was brilliant

Masum was brilliant - answered my query and sorted me with a new broadband - a very positive experience

7 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Christopher,

Thanks for the lovely review and fantastic support for *AGENT NAME*.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Masum was great at assisting me with upgrading my iPhone and explaining all information very clearly. It was easy and quick. Very happy with assistance and interaction. He was very professional.

7 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Isabel,

Thanks for the lovely review and fantastic support for Masum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Garry is an absolute legend that helped…

Garry is an absolute legend that helped us out with a new phone for myself and sorted my dad out with a cheaper phone contract.

5 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Isadora,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Garry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing experience in the Hove branch

Amazing experience in the Hove branch, Hakim was really helpfully and made the store visit easy and quick. A great employee who’s hard working and highly knowledgable!!

5 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Louisa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Very personable. Good deal.

3 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The guy his name is callum he good…

The guy his name is callum he good service and really helpful

2 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Halkawt,
 
Thanks for the lovely review and fantastic support for callum.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent and compassionate customer…

Excellent and compassionate customer service from branch manager Garry, who helped find me a deal on a mobile broadband dongle to tide me over while waiting for my home wifi contract to be changed over to emergency housing since I was flooded out of my home. Garry was supportive and understanding, explaining my options and adding notes to my account to support my change in circumstances.

19 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Alice,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I’ve been having trouble for the last…

I’ve been having trouble for the last four days with my phone number. Just been into store and seen Garry. He couldn’t have been more helpful. Made sure I’ve got a number before I left while he continues to fix the problem. He was calm and explained everything. He was so kind and helpful. Would 100% recommend.

15 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Tess,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Reg was really helpful with getting a…

Reg was really helpful with getting a replacement sim and plans for phone upgrade. Great customer service.

13 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Christa,

Thanks for the lovely review and fantastic support for Reg.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum and Reg were the first two…

Callum and Reg were the first two people at Vodafone to sort out a long-standing issue that I’ve had with Vodafone and I’ve been speaking to customer services on the phone for a total of 42 hours … they were so patient with me … sorted everything thank you reg and callum

13 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Lisa,
 
Thanks for the lovely review and fantastic support for Callum and Reg.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Best service ever

Best service ever

12 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Safar,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Reg and Gary were really helpful

Reg and Gary were really helpful, explained everything clearly and professionally! Great branch and great customer service.

6 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Hove

Hey Claudio,

Thanks for the lovely review and fantastic support for Reg and Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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