I came to get help with transferring everything from my old phone to my new one and was delighted with the support I got from Tiago. He couldn’t have been more helpful or reassuring and had the perfec... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... Voir plus
L'entreprise a répondu
Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Voir plus
L'entreprise a répondu
I found Danielle to be very helpful with helping me with my new mobile phone. The whole interection was Very positive I would seek her out Again. A great service from a great girl Many thanks... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Kirkcaldy
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, Royaume-Uni
5,0
Excellent
470 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Terrie was patient and extremely…
Terrie was patient and extremely pleasant.
Has dealt with me on a number of occasions. Always the same!
5 mai 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Bell,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
Hi Kirsty, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Very calm and professional
Very calm and professional.
Smooth handling of a new system and found a workaround to get me sorted.
Went the extra mile to fix my old phone issue and had all the answers to my queries.
Great service.
2 mai 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Wendy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Audrey and Gary are exceptional
Audrey and Gary are exceptional! I am not good with technology but they made me feel comfortable and like nothing was a problem. Thanks!
2 mai 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley, Audrey and Gary
Ashley, Audrey and Gary are the BEST team for Vodafone. Need to go to Vodafone branch is actually a pleasure with this team.
29 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to upgrade our phones but…
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off.
Gary and Tiago were extremely helpful and gave us all the information we needed for all options available and both looked into the best deals for us.
We did have a few issues during the process of upgrading, but Gary went above and beyond to help us out anyway he could.
Thanks to you both guys.
23 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Dannielle,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
After a long hassle with Carphone…
After a long hassle with Carphone Warehouse I received great service from Gary at Vodafone Kirkcaldy and would highly recommend.
18 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Christine,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tiago and Terrie were super helpful!
Tiago and Terrie were super helpful. Answered all my many questions and helped me find the right deal for me. Great service - Thank you!
17 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey LS,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
Went in with an issue and got it resolved, really helpful staff and knowledgeable
15 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
Went in to upgrade my broadband service and the advisor was very helpful and got a good deal
15 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Claudia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Big saving
Went into to try reduce my monthly payments and terrie and Audrey help me reduce my monthly bills by half!
13 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Gareth,
Thanks for the lovely review and fantastic support for Terrie and Audrey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
"Hey Ray,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Ashleigh was very helpful
Ashleigh was very friendly helping me order my daughter's new iPhone 17. Thank you! 🤩
9 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Audrey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and me out with a cheaper…
Very helpful and me out with a cheaper deal. Pleasant staff!
9 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Elizabeth,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I received excellent customer service…
I received excellent customer service from Terrie today in the Vodafone shop in town. She helped me answer all of my questions and supported me through my upgrade.
8 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Hannah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone review
I have been served by Terrie and Ashleigh today. They have both been lovely and a pleasure chatting with. As a result my broadband and sim deal were quickly organised and they found the best deal for me. Extremely grateful to have met them
7 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Shaun,
Thanks for the lovely review and fantastic support for Terrie and Ashleigh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The team were great with helping me…
The team were great with helping me today. Would deffo recommend and shop again in store .
2 avril 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service staff were…
Absolutely brilliant service staff were so helpful and trying to make my experience easy and enjoyable. Ashleigh & Gary are 5 star for anyone needing a human!
27 mars 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Megs,
Thanks for the lovely review and fantastic support for Ashleigh & Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
Hey Kyle,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.