I came to get help with transferring everything from my old phone to my new one and was delighted with the support I got from Tiago. He couldn’t have been more helpful or reassuring and had the perfec... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... Voir plus
L'entreprise a répondu
Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Voir plus
L'entreprise a répondu
I found Danielle to be very helpful with helping me with my new mobile phone. The whole interection was Very positive I would seek her out Again. A great service from a great girl Many thanks... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Kirkcaldy
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, Royaume-Uni
5,0
Excellent
470 avis
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Les gens ont aussi consulté
Great service from Gary and Tiago.
21 mars 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Lucylastic,
Thanks for the lovely review and fantastic support for Gary and Tiago.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash has always been the best when ever…
Ash has always been the best when ever I have problems. Resolved everything. 5 stars.
20 mars 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Kathryn,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Changing from O2 was quick and easy
Changing from O2 was quick and easy, good customer service.
18 mars 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Audrey and Gary were much help today
Audrey and Gary were so much help today. Couldn’t get my stuff to transfer and they did it in no time. Thanks again.
12 mars 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Jane,
Thanks for the lovely review and fantastic support for Audrey and Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Beyond excellent
Went in to change to a sim only plan and as always staff were amazing. Terrie especially was brilliant talked me through everything. Can't fault her for anything. Always going above and beyond for customers. Will never change my network provider due the service received in the Kirkcaldy store.
9 mars 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Louise,
Thanks for the lovely review and fantastic support for Terrie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and skilled
Very helpful and skilled. I came in on Thursday with a non functioning old phone and three days later I have a new phone with all I need on it. Many thanks to Gary for sorting this out. 5 stars.
8 mars 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Maurice,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
Hey Yousef,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Broadband
I popped into the Vodafone store to ask about broadband, as I’ve already been with Vodafone for my mobile for a number of years and was interested in seeing what broadband deals they could offer.
I spoke with Audrey, who kindly checked what broadband options were available in my area. Unfortunately, my street doesn’t yet have full fibre, so she advised that it would be better to stay with my current provider until full fibre becomes available.
I really appreciated the honest advice rather than being pushed into a product that wouldn’t have worked well for me. It’s refreshing to receive that level of transparency and customer care. I’ll definitely be back once full fibre is available in my area to discuss broadband again.
13 février 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Fay
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Such a great experience
Such a great experience. Came in with an issue and Gary couldn't have been more helpful. Explained everything and answered any questions that I had. Was up and running in no time. Highly recommend!
4 mars 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Gem,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service as always
Great service as always, thank you for helping me today
3 mars 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a great experience in Kirkcaldy…
Had a great experience in Kirkcaldy today and all the guys were so helpful. Nothing was too much trouble. Highly recommend
21 février 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Frank,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and very helpful 🙂
19 février 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Logan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Gary had helped me on multiple occasions and always works to get the best deals with a smile
17 février 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Callum,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gary helped get phone new phoneand explained…
Gary helped get phone and explained everything was really great and patient with me as not tec savvy
14 février 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Jacqui,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Gary
Fantastic service from Gary. Helped me with my upgrade and setting up my phone. Lovely experience
12 février 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Hayley,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service. Always a pleasure visiting this store. Recommended
12 février 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Craig,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gary was a great help today
Gary was a great help today. All the guys in the Kirkcaldy shop are so helpful. Will be back with my wife for a phone soon.
11 février 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Mr Fleming,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Solving the problem
As a gentleman of somewhat advanced years. I am not fully au fait with the necessary language required with such technical detail.
Firstly I was met with Ashleigh and Audrey, smiling faces together with an air ofr "we can help you" I have to say the most certainly did and at no time did they make me feel inadequate( which is not always the case. Thank you both for your professionalism. I will be back.
11 février 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hi Andrew ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ashleigh —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
Hey Jayne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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