I came to get help with transferring everything from my old phone to my new one and was delighted with the support I got from Tiago. He couldn’t have been more helpful or reassuring and had the perfec... Voir plus
L'entreprise a répondu
Unit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
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I came to get help with transferring everything from my old phone to my new one and was delighted with the support I got from Tiago. He couldn’t have been more helpful or reassuring and had the perfec... Voir plus
L'entreprise a répondu
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... Voir plus
L'entreprise a répondu
Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Voir plus
L'entreprise a répondu
I found Danielle to be very helpful with helping me with my new mobile phone. The whole interection was Very positive I would seek her out Again. A great service from a great girl Many thanks... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, Royaume-Uni
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I always get excellent service fron Ashleigh and all the staff at my local shop. I got a new phone and deal and she saved me a lot of money. I always recommend Vodafone.

Réponse de Vodafone UK - Kirkcaldy
Gary was great today. Used this store many times and always try and get him as he has always treated me very well and explains things perfectly for me. Recommended

Réponse de Vodafone UK - Kirkcaldy
They couldn't have helped me any more than they did. Excellent service.

Réponse de Vodafone UK - Kirkcaldy
Really great, happy and friendly staff. Resolved my issue with ease and I’m looking forward to taking delivery of my new iPad next week hopefully. Very knowledgeable, a big thumbs up!

Réponse de Vodafone UK - Kirkcaldy
The service was great staff where friendly and gave helpful advice and information

Réponse de Vodafone UK - Kirkcaldy
Terrie was super helpful and went above and beyond helping my friend get a new phone.He struggles with technology and talking to people on phone so she was great sorting previous network provider.I have recently been in St Andrews branch helping an elderly friend with similar and apart from guy called Aaron,they weren't great.

Réponse de Vodafone UK - Kirkcaldy
Terrie is very helpful. I switched my mobile number and got the fibre done. The whole process went very smoothly. I was informed of all the costs and answered my questions.

Réponse de Vodafone UK - Kirkcaldy
Great service, staff are very helpful, always on hand to help

Réponse de Vodafone UK - Kirkcaldy
Ashleigh and Gary were amazing. Used this store many times and they are always so good. Wouldn't change from Vodafone!

Réponse de Vodafone UK - Kirkcaldy
Gary was excellent throughout the whole transaction. He demonstrated honesty, professionalism, and genuine helpfulness at every stage.

Réponse de Vodafone UK - Kirkcaldy
Thomas was super helpful getting me a new sim contract for my phone today. He also gave me prices for my home broadband as I’m considering moving over.

Réponse de Vodafone UK - Kirkcaldy
Store always very helpful and great with customers.

Réponse de Vodafone UK - Kirkcaldy
Renewal for sim was coming up. Served by Gary who done the renewal in minutes. Great service. Thank you

Réponse de Vodafone UK - Kirkcaldy
Terri was fantastic!!! 5 star customer service and so knowledgeable about the products and services on offer!! Terrie guided me through the whole process with ease, which was amazing as my phone and tech knowledge isn’t great. I will definitely go back to Terrie for my next phone!! Excited for my new phone!!

Réponse de Vodafone UK - Kirkcaldy
Gary was very helpfull, telling me what would ne right for me..really cheerfull, nothing was too much trouble for him, loads of advice

Réponse de Vodafone UK - Kirkcaldy
Great service. Extremely patient in assisting sorting new phone

Réponse de Vodafone UK - Kirkcaldy

Réponse de Vodafone UK - Kirkcaldy
Excellent first class experience. The staff were so friendly and welcoming. Will definitely be back.

Réponse de Vodafone UK - Kirkcaldy
Excellent first class service. The staff were more than helpful, couldn't do enough for me.

Réponse de Vodafone UK - Kirkcaldy
Gary gave me a great customer service. Very friendly environment and it's good to see Tam and Ashleigh still here. They gave me great help too, last year.
Thank you!

Réponse de Vodafone UK - Kirkcaldy
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