Vodafone UK - Lisburn Avis 

165
•
TrustScore 5 sur 5

4,9

67 Bow Street, BT28 1BJ Lisburn, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Went to Vodaphone in Lisburn today to speak to Jack. My phone memory was full and after discussing the options - Jack pointed out quite a few possibilities - I got sorted with a new phone, more memory... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Emma helped me set up my phone & get me the right sim card for my needs. She assisted in swapping to an esim & reviewing 2 other contracts to look at potential upgrade offers. I have also returned to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff in the Lisburn branch are fantastic. Friendly, helpful and willing to go the extra mile. I needed to upgrade my phone and they took time to identify my needs, find the best deal to transition f... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Sophie was excellent. Some great advice and very pleasant to talk with. Thank you. Kieran.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 67 Bow Street, BT28 1BJ, Lisburn, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(165)

39 739 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Real good service and cute advisor in…

Real good service and cute advisor in Jack

30 novembre 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and informative

Very good customer service

9 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi Amanda. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Morgan was very helpful and couldn't be…

Morgan was very helpful and couldn't be any more help. Give her a pay rise lol

26 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi Andrew,

Thanks for sharing your fabulous feedback for Morgan. If you need any help in the future, please message us via

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

My phone broke and managed to get a…

My phone broke and managed to get a phone for the same price as my sim!! Also saved money on my 2 sons sims.

10 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi Alison, thank you so much for your lovely review! We're delighted that we able to help you and you family.

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Got a broadband and saving so much…

Got an updated broadband package and was assisted by Sophie.
She was extremely helpful as I have a limited knowledge in using phones.
Her colleague was also pleasant and helpful.

10 octobre 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hi Leslie,

Thanks for your review for Sophie.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line.

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Wanted my spend cap changed for going…

Wanted my spend cap changed for going on holidays and staff got it sorted quickly:)

29 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Dylan,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sophie got me sorted so quick and was…

Sophie got me sorted so quick and was able to transfer everything and show me how to use my phone correctly amazing!

29 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Bernie,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff was great

Jack was amazing at getting me a good deal. A new phone and new sim :)

19 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Brian,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

ben was really helpful and simple to…

ben was really helpful and simple to deal with

25 août 2023
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Julia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful and quick to sort out my issue

Helpful and quick to sort out my issue, friendly staff, good work

29 juin 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hey Ben,

Thanks for the great feedback and support, we appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thomas is an absolute legend

Thomas was incredibly helpful explaining the best way to manage my account and that of my family. He made the experience less stressful with his professionalism and good humour. Best experience with Vodafone I’ve had in 12 years with them

12 juin 2023
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi Rach,

Thank you for your review. It's always great to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Sophie was excellent

Sophie was excellent. Some great advice and very pleasant to talk with.
Thank you.
Kieran.

23 mai 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hi Kieran,

This is lovely feedback for Sophie. Thanks for taking your time to review.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Sophie was amazing

Sophie was amazing. She helped me to upgrade my account and to get the conditions that suited me. She was so friendly and listened so well.

23 mai 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hi Gemma,

Thanks for taking the time to leave a review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic customer service from Sophie

Fantastic customer service from Sophie. Sorted my problem out.

22 mai 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hey Oliver,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thomas was very helpful and…

Thomas was very helpful and knowledgeable, he was able to answer all my questions and recommend products etc

18 avril 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hi Jamie. Thank you for your review for Thomas. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff where great

The staff where great, very helpful. Was served by dominika and she provided great customer service and was very polite. Helped me find the best price contract and even helped me set up the new device

29 avril 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hi Hannah. Thank you for your review for Dominika. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff, helped me set up a new contract for a great price and helped me to set up the phone as well, Tomas was very helpful

26 avril 2023
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi Sinead. Thank you for your 5-star review for Thomas. It's always lovely to read such amazing feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really friendly and quick to get a…

Really friendly and quick to get a mobile dongle sorted for

10 avril 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hey Thomas. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service

1 avril 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Thank you for your review James! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

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