Vodafone UK - Newbury Northbrook Avis 

374
•
TrustScore 4.5 sur 5

4,7

85 Northbrook Street, RG14 1AE Newbury, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service. Friendly and helpful staff. We bought 2 new phones & contracts and even though one of our phones was lost in USA and we were switching networks they solved all our problems. Huge th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service with Alex, helped, explained all of it nicely and smoothly, highly recommend for the future customers. Easy going person and fully knowledgeable about the work that he does, mo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Adam was great and helped me save money on my broadband moving from sky also saved me money on my phone and also let me walk out with a new samsung tab as well and puts a customer at their ease.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good service by Jemima Spoke me through the process of getting a new SIM and the benefits of Vodaphone over my previous contractor, ID.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 85 Northbrook Street, RG14 1AE, Newbury, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

374 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(374)

42 851 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I would like to say that mt experience…

I would like to say that mt experience with Patrycja was excellent and i think she deserves a pay rise

5 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Pete,

Thanks for the lovely review and fantastic support for Patrycja.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Patty was very useful thank you!

3 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Sara,

Thanks for the lovely review and fantastic support for Patty.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Expert advice

Expert advice
V efficient service
Will, the store manager is brilliant.

1 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Problem solved and better package sorted

Selena solved mobile data issues and then explained some broadband options which were cost effective so I've switched away from Sky and Google points. 5*

1 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Aubrey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was very helpful and found a new…

Josh was very helpful and found a new deal for me. Very happt.

1 juin 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Susan,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant and informative service from…

Brilliant and informative service from Will on upgrading my phone.

31 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service from Andrei

Great customer service from Andrei. So helpful without applying undue pressure to buy.

30 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Stephanie,

Thanks for the lovely review and fantastic support for Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex provided outstanding service…

Alex provided outstanding service throughout. He was friendly, attentive, and went above and beyond to make sure everything was taken care of. Nothing was too much trouble, and his professionalism made the whole experience stress-free. Highly recommend!

30 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Anne,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I received an exceptionally excellent…

I received an exceptionally excellent customer service from Mr Bruno. I have long planned to get a phone plan but my experience with him gave clarity to my worries. He spent quality time answering all my questions and doubts and ensured I get the best suited offers available. He is indeed a good man. His knowledge, expertise and experience is unmatched to what I have ever seen in customer service for the longest.

30 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Sadiq,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had an excellent experience at…

I had an excellent experience at Vodafone Newbury today. The team immediately recognised the issue with my phone and resolved it quickly and efficiently. They were knowledgeable, professional and took the time to review my account and helped me switch to a cheaper plan which suited me better. Huge thanks to Gemma and Bruno 🙂

30 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service provided by Selena

Excellent service provided by Selena
Helpful, professional, useful information shared in a clear and understandable manner. Was able to update contract and include terms and conditions

28 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selena thank you so much for your help

Selena thank you so much for your help! You the best!!!

17 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, Oliver the Manager sorted out a long term problem I had quickly and without fuss.

I definitely recommend the Newbury branch.

14 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Phillip,

Thanks for the lovely review and fantastic support for Oliver.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into the Newbury store today and …

Came into the Newbury store today and was served by Alex, he was very helpful and professional and helped me a great deal with getting a new phone as I had no idea what to get.
Explained everything thoroughly.

14 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Cherie,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

What a lovely experience with Bruno and…

What a lovely experience with Bruno and the store manager, I couldn’t add my entertainment package onto my phone. They were happy, so friendly, listened to me challenges, and fixed me within minutes. What a fabulous store and welcome!! Highly recommend!

9 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Sara,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selena was helpful and assisted me with…

Selena was, polite, helpful and knowledgeable in assisting me with my purchase of a new Sim only plan

2 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Fenris,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh is amazing

1 mai 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Linda,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selena was Very helpful and efficient

Selena was Very helpful and efficient

29 avril 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I’m so happy with the service I…

I’m so happy with the service I received and Patrycja helped us patiently and was so kind guiding us. Appreciate all the help

18 avril 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Elmira,

Thanks for the lovely review and fantastic support for Patrycja.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came into the Newbury branch with a…

I came into the Newbury branch with a big problem on my phone and Alex was SO HELPFUL I can’t thank him enough and the whole team were super kind and helpful.

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Morag,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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