Vodafone UK - Newbury Northbrook Avis 

374
•
TrustScore 4.5 sur 5

4,7

85 Northbrook Street, RG14 1AE Newbury, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service. Friendly and helpful staff. We bought 2 new phones & contracts and even though one of our phones was lost in USA and we were switching networks they solved all our problems. Huge th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service with Alex, helped, explained all of it nicely and smoothly, highly recommend for the future customers. Easy going person and fully knowledgeable about the work that he does, mo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Adam was great and helped me save money on my broadband moving from sky also saved me money on my phone and also let me walk out with a new samsung tab as well and puts a customer at their ease.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good service by Jemima Spoke me through the process of getting a new SIM and the benefits of Vodaphone over my previous contractor, ID.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 85 Northbrook Street, RG14 1AE, Newbury, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

374 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(374)

42 962 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Josh was a wonderful

Josh was a wonderful guide to helping us upgrade my phone. He was polite, patient and very knowledgeable. Would come back to Vodafone .

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selena helped us out in quick time with…

Selena helped us out in quick time with zero issues. one of the most helpful people we have ever come across at Vodafone! Thank you Selena top notch customer care you deserve a pay rise!!!

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Marcus,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly and helpful

Serena was friendly, helpful and sorted out my new plan quickly.

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selena has been amazing on helping me…

Selena has been amazing on helping me to understand and reduce my monthly bill while remaining on Vodafone.

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Gallagher,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh at Newbury Vodafone was very…

Josh at Newbury Vodafone was very helpful and found me the best sim only deal that I was happy with.

3 avril 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Amita,

Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Contract Renewal

Went back in to renew my contract, Will was very helpful talking me through my options. Amazing customer service.

1 avril 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Pauline,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Will.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful Assistant

Newbury Store - Andrei was super helpful with sorting my new phone & other queries despite the shop being due to shut at 5.30 he continued until 6pm until we were sorted. That was very much appreciated.

28 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Gerry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selina was very helpful

Selina was very helpful. Most

23 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Duncan,

Thanks for the lovely review and fantastic support for Selina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jemma

Jemma, was just brilliant, knowledgeable patient and so much help. What a wonderful person. Thank you

20 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Pete,

Thanks for the lovely review and fantastic support for Jemma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from ANDREII at newbury vodaphone shop

Excellent service from ANDREII at newbury

19 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Eric,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service - again!

I've just upgraded my iPhone with the help of Jemma, who was super helpful, as always. Jemma was very approachable and professional and answered all my many questions very patiently and comprehensively. I'm delighted with the service I received and am once again a very happy customer! Oh and my iPhone is great too...!

6 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Ian,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jemma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Trust was excellent

Selena was Such a trusting person and explained everything in detail

16 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Adrian,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selena was amazing in helping me switch…

Selena was amazing in helping me switch my phone and my plan. She is lovely but also very helpful.

Overall good experience.

16 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Abi,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Problem solved

Problem solved

13 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Oliver in Newbury is awesome

Oliver in Newbury is awesome! I have never understood a conversation in a mobile phone shop before but I actually understood everything he said thanks Oliver - Emma

6 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Emma,

Thanks for the lovely review and fantastic support for Oliver.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful

Really helpful, great training provided to colleague whilst serving me.
Super quick and really smooth process
Served by Josh and Alex

5 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Kelly,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selena was amazing—

Selena was amazing! Really personal and made my hard situation really easy. Thank you so much Selena at Newbury!

3 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Kate,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selina made this easy and so quick for…

Selina made this easy and so quick for us on our visit today thank you selina great job

3 mars 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Dave, ​

Thanks for the lovely review and fantastic support for Selina. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Selena was friendly and helpful

2 mars 2026
Avis spontané
Logo de Vodafone UK - Newbury Northbrook

Réponse de Vodafone UK - Newbury Northbrook

Hey Vera,

Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh in Newbury was excellent

Josh in Newbury was unbelievable helpful kind knowledgeable. Made my day.

26 février 2026
Avis spontané
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Réponse de Vodafone UK - Newbury Northbrook

Hey Deborah,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

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