Fantastic service. Friendly and helpful staff. We bought 2 new phones & contracts and even though one of our phones was lost in USA and we were switching networks they solved all our problems. Huge th... Voir plus
L'entreprise a répondu
85 Northbrook Street, RG14 1AE Newbury, GB
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Fantastic service. Friendly and helpful staff. We bought 2 new phones & contracts and even though one of our phones was lost in USA and we were switching networks they solved all our problems. Huge th... Voir plus
L'entreprise a répondu
Great customer service with Alex, helped, explained all of it nicely and smoothly, highly recommend for the future customers. Easy going person and fully knowledgeable about the work that he does, mo... Voir plus
L'entreprise a répondu
Adam was great and helped me save money on my broadband moving from sky also saved me money on my phone and also let me walk out with a new samsung tab as well and puts a customer at their ease.... Voir plus
L'entreprise a répondu
Very good service by Jemima Spoke me through the process of getting a new SIM and the benefits of Vodaphone over my previous contractor, ID.
L'entreprise a répondu
Écrit par l'entreprise
85 Northbrook Street, RG14 1AE, Newbury, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Josh was a wonderful guide to helping us upgrade my phone. He was polite, patient and very knowledgeable. Would come back to Vodafone .

Réponse de Vodafone UK - Newbury Northbrook
Selena helped us out in quick time with zero issues. one of the most helpful people we have ever come across at Vodafone! Thank you Selena top notch customer care you deserve a pay rise!!!

Réponse de Vodafone UK - Newbury Northbrook
Serena was friendly, helpful and sorted out my new plan quickly.

Réponse de Vodafone UK - Newbury Northbrook
Selena has been amazing on helping me to understand and reduce my monthly bill while remaining on Vodafone.

Réponse de Vodafone UK - Newbury Northbrook
Josh at Newbury Vodafone was very helpful and found me the best sim only deal that I was happy with.

Réponse de Vodafone UK - Newbury Northbrook
Went back in to renew my contract, Will was very helpful talking me through my options. Amazing customer service.

Réponse de Vodafone UK - Newbury Northbrook
Newbury Store - Andrei was super helpful with sorting my new phone & other queries despite the shop being due to shut at 5.30 he continued until 6pm until we were sorted. That was very much appreciated.

Réponse de Vodafone UK - Newbury Northbrook

Réponse de Vodafone UK - Newbury Northbrook
Jemma, was just brilliant, knowledgeable patient and so much help. What a wonderful person. Thank you

Réponse de Vodafone UK - Newbury Northbrook
Excellent service from ANDREII at newbury

Réponse de Vodafone UK - Newbury Northbrook
I've just upgraded my iPhone with the help of Jemma, who was super helpful, as always. Jemma was very approachable and professional and answered all my many questions very patiently and comprehensively. I'm delighted with the service I received and am once again a very happy customer! Oh and my iPhone is great too...!

Réponse de Vodafone UK - Newbury Northbrook
Selena was Such a trusting person and explained everything in detail

Réponse de Vodafone UK - Newbury Northbrook
Selena was amazing in helping me switch my phone and my plan. She is lovely but also very helpful.
Overall good experience.

Réponse de Vodafone UK - Newbury Northbrook
Oliver in Newbury is awesome! I have never understood a conversation in a mobile phone shop before but I actually understood everything he said thanks Oliver - Emma

Réponse de Vodafone UK - Newbury Northbrook
Really helpful, great training provided to colleague whilst serving me.
Super quick and really smooth process
Served by Josh and Alex

Réponse de Vodafone UK - Newbury Northbrook
Selena was amazing! Really personal and made my hard situation really easy. Thank you so much Selena at Newbury!

Réponse de Vodafone UK - Newbury Northbrook
Selina made this easy and so quick for us on our visit today thank you selina great job

Réponse de Vodafone UK - Newbury Northbrook
Josh in Newbury was unbelievable helpful kind knowledgeable. Made my day.

Réponse de Vodafone UK - Newbury Northbrook
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