The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Voir plus
L'entreprise a répondu
Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Voir plus
L'entreprise a répondu
I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Newcastle Eldon Square
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Royaume-Uni
4,7
Excellent
195 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Excellent service and technical help
Excellent service and technical help
Sam and Dan
10 juillet 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Paul,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Steph was great and knowledgeable about…
Steph was great and knowledgeable about the phones
6 juillet 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Colin,
This is really great to hear!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
This is the worst broadband provider I…
This is the worst broadband provider I regret joining them, the help team is not even in the UK but in Egypt! And I have been facing internet problems since I joined while having to call their help team in Egypt every time, it's been a headache for me but they never forget to charge me £30 something a month for it!
30 novembre 2022
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Sabah,
I can certainly appreciate how frustrating it must be to have internet issues, I know how important a stable working connection is. So this can all be checked out and resolved, please reach out to the Broadband team via LiveChat here: vodafone.uk/2LCJiTm if you would rather not call up.
Thanks,
Vodafone Social Media Team
Was attended to by Ash
Was attended to by Ash. Great guy, amazing customer service
24 juin 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Funmilola,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newcastle Eldon Square
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Ash was very very helpful and assisted…
Ash was very very helpful and assisted us well. Excellent customer service.
18 juin 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi there,
Thanks for sharing your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great services from Ash
Great services from Ash. The system caused a slight delay.
7 juin 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Sayed,
Thanks for your feedback for Ash. I'm sorry there was a delay with the system.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Helped keep my number
7 juin 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Amy,
I'm glad to hear you've been able to keep your own number.
Thanks for your feedback. If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Réponse de Vodafone UK - Newcastle Eldon Square
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Today I was met by lovely ash
Today I was met by lovely ash, sooo helpful, absolutely lovely manners he helped me add a smart watch to my current plan.
5 juin 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Kunal was amazing
Kunal was amazing , so helpful and efficient.
Outstanding sevice
4 juin 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi David. Thank you for your review for Kunal. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stephanie went above and beyond for me
I was had a short amount of time as I needed to get my luggage and get to the station for a train at 3pm. The salesperson (Stephanie) at the Eldon Square Store in Newcastle was excellent and was clock watching with me and doing everything as fast as she could. I want to say I appreciated her speed and efficiency for completing my upgrade. I made my train with seconds to go. Stephanie, went above & Beyond to get me sorted. She also sorted a sim card for my mum so she could use my current phone when I swap over. Stephanie, found a great deal for me cheaper than my current one.
I will go back one day just to say thank you
25 mai 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Caroline,
Thanks for the lovely review and fantastic support for Stepanie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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