Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Voir plus
L'entreprise a répondu
I’d just like to commend the wonderful Gemma based in the Eldon square branch for her exceptional customer service today 11/6/26. She explained everything in a clear and concise manner and was extreme... Voir plus
L'entreprise a répondu
Will and Nathan at Newcastle Vodafone Eldon Square were fantastic and helping me through this process. They actually secured my business before I realised I did not have a card with me. So I completed... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Newcastle Eldon Square
Écrit par l'entreprise
Coordonnées de contact
10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Royaume-Uni
4,7
Excellent
187 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Christine,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Pauline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
5* service as always
Ellie was fast, reliable and gave a professional service.
Explained all the offers available and gave us an amazing deal
4 juin 2024
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Lisa. Thank you for your review for Ellie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ellie resolved all our issues in store
Ellie resolved all our issues in store. Very professional and very friendly.
4 juin 2024
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Gary!
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Amazing service
Received amazing customer service from Sam at the Eldon Square shop. We had issues with our broadband aswell as wanting to look at new phones & we could not have asked for better service. Sam was very friendly but professional & deserves more than a well done after dealing with us for over 90mins!! 👏🏻⭐️
13 mai 2024
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Karen,
It's great to hear about your recent experience, and great feedback for Sam. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Megan was working under pressure but…
Megan was working under pressure but still managed to be polite and courteous. A happy customer.
3 mai 2024
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Peter,
We love to hear this! Thanks for taking the time to share what a great service Megan provided.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I’ve had the most amazing experience…
I’ve had the most amazing experience today in the Vodafone store at Eldon Square. The advisors in this store are great and walked the extra mile for me. I had an issue with two of my business phones and it was all resolved in a timely and professional manner. I can really recommend this store to anyone who has questions about their contract, technical issues or just need a new phone.
29 avril 2024
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Mark,
Thank you for taking the time to leave us a review. It's great to hear about your recent experience and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very friendly and professional service
Very friendly and professional service. Staff extremely knowledgeable, and gave useful tips
4 avril 2024
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Rick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, found the broadband that was right for us.
Updated phone contact simply.
Friendly.
23 mars 2024
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Gemma is truly fantastic
Gemma is truly fantastic.
Got me a fantastic deal. I now have 3 contracts with you.
She's a major asset to your store.
Well done !!! And thanks 😊
1 mars 2024
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey there,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and professional
12 février 2024
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Vicky,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Malcolm,
Thank you for your review! We're delighted to hear that you had an excellent experience with Steph.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Steph was very friendly and helpful
29 janvier 2024
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Jack,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Always good service from steph
13 janvier 2024
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Steven,
Your feedback is really valuable to us, thank you for leaving this review about Steph's service!
If there's anything we can assist with in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Service
I am very happy with the service I received today. The assistant done everything I needed done without any hesitation. And also very keen and good customer service also very polite
2 janvier 2024
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi there,
Thanks for your review, and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gemma Newcastle
Fantastic service Gemma is a credit to your company.
Give her a pay rise!
15 décembre 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I love coming into this store as I…
I love coming into this store as I always find the staff very helpful and understanding
15 décembre 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Yvonne,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Gemma was so helpful
Gemma was so helpful, explaining everything in detail and she saved me money by transferring to Vodafone broadband from BT.
12 décembre 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Jennifer,
Thanks for this lovely review for Gemma.
If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
very helpful staff
Dan was very helpful and helped us with everything we needed
5 décembre 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Jess,
This is a great review for Dan. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Upgrade
Steph as always, was outstanding- I won’t shop in any other store because the service is always the best
14 novembre 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.