Vodafone UK - Newcastle Eldon Square Avis 

195
•
TrustScore 4.5 sur 5

4,7

10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

195 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(195)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always good service from steph

13 janvier 2024
Avis spontané
Logo de Vodafone UK - Newcastle Eldon Square

Réponse de Vodafone UK - Newcastle Eldon Square

Hi Steven,

Your feedback is really valuable to us, thank you for leaving this review about Steph's service!

If there's anything we can assist with in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Service

I am very happy with the service I received today. The assistant done everything I needed done without any hesitation. And also very keen and good customer service also very polite

2 janvier 2024
Avis spontané
Logo de Vodafone UK - Newcastle Eldon Square

Réponse de Vodafone UK - Newcastle Eldon Square

Hi there,

Thanks for your review, and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma Newcastle

Fantastic service Gemma is a credit to your company.
Give her a pay rise!

15 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I love coming into this store as I…

I love coming into this store as I always find the staff very helpful and understanding

15 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hi Yvonne,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma was so helpful

Gemma was so helpful, explaining everything in detail and she saved me money by transferring to Vodafone broadband from BT.

12 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hi Jennifer,

Thanks for this lovely review for Gemma.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

very helpful staff

Dan was very helpful and helped us with everything we needed

5 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hi Jess,

This is a great review for Dan. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Upgrade

Steph as always, was outstanding- I won’t shop in any other store because the service is always the best

14 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma sorted me out with exactly what I…

Gemma sorted me out with exactly what I needed. Great service.

14 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Newcastle Eldon Square

Hey Ed,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

First class service from Sean!

10 novembre 2023
Avis spontané
Logo de Vodafone UK - Newcastle Eldon Square

Réponse de Vodafone UK - Newcastle Eldon Square

Hi Robin,

This is great to hear. Thanks for reviewing and sharing your great feedback for Sean.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Multiple sales

Great service with clear explanations. Lots of patience. Excellent

8 novembre 2023
Avis spontané
Logo de Vodafone UK - Newcastle Eldon Square

Réponse de Vodafone UK - Newcastle Eldon Square

Hey Diana,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Best customer service!

Isaac was amazing in store! Old phone wasn't working anymore and sorted me out with a brand new phone. Customer service was amazing 👏

26 octobre 2023
Avis spontané
Logo de Vodafone UK - Newcastle Eldon Square

Réponse de Vodafone UK - Newcastle Eldon Square

Hi Phil,

Thanks for taking the time to write such a great review! We're delighted that Isaac was able to resolve your query. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sean was excellent

Sean was excellent, very helpful

24 octobre 2023
Avis spontané
Logo de Vodafone UK - Newcastle Eldon Square

Réponse de Vodafone UK - Newcastle Eldon Square

Hi Jack. Thank you for your review for Sean. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Service from Sean was brilliant

Service from Sean was brilliant. Very helpful with setting up new account for home Internet.

7 octobre 2023
Avis spontané
Logo de Vodafone UK - Newcastle Eldon Square

Réponse de Vodafone UK - Newcastle Eldon Square

Hey Paddy,

Thanks for the lovely review and fantastic support for Sean.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

100 percent helpful

100 percent helpful
Great assistance from Steph and Dan
Well done

9 septembre 2023
Avis spontané
Logo de Vodafone UK - Newcastle Eldon Square

Réponse de Vodafone UK - Newcastle Eldon Square

Hi Bryan,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Erin was very helpful and…

Erin was very helpful and knowledgeable. Very quick at getting everything sorted.

1 septembre 2023
Avis spontané
Logo de Vodafone UK - Newcastle Eldon Square

Réponse de Vodafone UK - Newcastle Eldon Square

Hi. Thank you for your review for Erin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent ctatally pleased with servicesustomer relations very…

Excellent customer relations very understanding explained everything in layman's terms your staff are great

14 août 2023
Avis spontané
Logo de Vodafone UK - Newcastle Eldon Square

Réponse de Vodafone UK - Newcastle Eldon Square

Hey Tiffany,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

5 août 2023
Avis spontané
Logo de Vodafone UK - Newcastle Eldon Square

Réponse de Vodafone UK - Newcastle Eldon Square

Hi Tricia. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gemma has been amazing she is…

Gemma has been amazing she is knowledgable and friendly saving me money on my plan whilst upgrading 3 phones.

1 août 2023
Avis spontané
Logo de Vodafone UK - Newcastle Eldon Square

Réponse de Vodafone UK - Newcastle Eldon Square

Hey Roderick,

Thanks for letting us know what an amazing job Gemma did!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Eldon square vodafone

Sam was extremely helpful and made the transaction easy for this old geezer.

15 juillet 2023
Avis spontané
Logo de Vodafone UK - Newcastle Eldon Square

Réponse de Vodafone UK - Newcastle Eldon Square

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

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