Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Voir plus
L'entreprise a répondu
I’d just like to commend the wonderful Gemma based in the Eldon square branch for her exceptional customer service today 11/6/26. She explained everything in a clear and concise manner and was extreme... Voir plus
L'entreprise a répondu
Will and Nathan at Newcastle Vodafone Eldon Square were fantastic and helping me through this process. They actually secured my business before I realised I did not have a card with me. So I completed... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Newcastle Eldon Square
Écrit par l'entreprise
Coordonnées de contact
10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Royaume-Uni
4,7
Excellent
187 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Gemma sorted me out with exactly what I…
Gemma sorted me out with exactly what I needed. Great service.
14 novembre 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Ed,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
First class service from Sean!
10 novembre 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Robin,
This is great to hear. Thanks for reviewing and sharing your great feedback for Sean.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Multiple sales
Great service with clear explanations. Lots of patience. Excellent
8 novembre 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Diana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Best customer service!
Isaac was amazing in store! Old phone wasn't working anymore and sorted me out with a brand new phone. Customer service was amazing 👏
26 octobre 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Phil,
Thanks for taking the time to write such a great review! We're delighted that Isaac was able to resolve your query. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Jack. Thank you for your review for Sean. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service from Sean was brilliant
Service from Sean was brilliant. Very helpful with setting up new account for home Internet.
7 octobre 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Paddy,
Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service very professional
16 septembre 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Thanks for your awesome feedback John.
All the best, The Vodafone Social Media Team
100 percent helpful
100 percent helpful
Great assistance from Steph and Dan
Well done
9 septembre 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Bryan,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Erin was very helpful and…
Erin was very helpful and knowledgeable. Very quick at getting everything sorted.
1 septembre 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi. Thank you for your review for Erin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent ctatally pleased with servicesustomer relations very…
Excellent customer relations very understanding explained everything in layman's terms your staff are great
14 août 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Tiffany,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service
5 août 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Tricia. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma has been amazing she is…
Gemma has been amazing she is knowledgable and friendly saving me money on my plan whilst upgrading 3 phones.
1 août 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Roderick,
Thanks for letting us know what an amazing job Gemma did!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Eldon square vodafone
Sam was extremely helpful and made the transaction easy for this old geezer.
15 juillet 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Excellent service and technical help
Excellent service and technical help
Sam and Dan
10 juillet 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Paul,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Steph was great and knowledgeable about…
Steph was great and knowledgeable about the phones
6 juillet 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Colin,
This is really great to hear!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
This is the worst broadband provider I…
This is the worst broadband provider I regret joining them, the help team is not even in the UK but in Egypt! And I have been facing internet problems since I joined while having to call their help team in Egypt every time, it's been a headache for me but they never forget to charge me £30 something a month for it!
30 novembre 2022
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Sabah,
I can certainly appreciate how frustrating it must be to have internet issues, I know how important a stable working connection is. So this can all be checked out and resolved, please reach out to the Broadband team via LiveChat here: vodafone.uk/2LCJiTm if you would rather not call up.
Thanks,
Vodafone Social Media Team
Was attended to by Ash
Was attended to by Ash. Great guy, amazing customer service
24 juin 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Funmilola,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newcastle Eldon Square
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Ash was very very helpful and assisted…
Ash was very very helpful and assisted us well. Excellent customer service.
18 juin 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi there,
Thanks for sharing your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great services from Ash
Great services from Ash. The system caused a slight delay.
7 juin 2023
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Sayed,
Thanks for your feedback for Ash. I'm sorry there was a delay with the system.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
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