Vodafone UK - Penzance Avis 

178
•
TrustScore 5 sur 5

4,9

14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A fantastic experience! Matthew talked me through all my device and airtime options and got me the best new phone and plan with no hassle. Most importantly, no hard sell!!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Your member of staff was so efficient , friendly and polite . He answered all our questions with clear explanations . His suggestion of a dongle for our caravan was excellent . Wish I had one years a... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(178)

39 632 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Excellent service, knowledgeable and friendly. Served by Holly

14 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Ian,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt and Hollie were very professional

Matt and Hollie were very professional, helpful and above all patient. Thanks!

8 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Ben,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Both Hollie & Matt were both very…

Both Hollie & Matt were both very friendly and extremely helpful when renewing and adding another number to existing contract!

26 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Rachael,

Thanks for taking the time to review. It's great to hear about your recent positive experience, and how Hollie and Matt provided a good service.

Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was such a lovely pleasant transaction…

Was such a lovely pleasant transaction and such an easy friendly team to deal with. Highly recommended. Beth was absolutely amazing.

17 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi, Giovanni.

Thanks for taking the time to write such a great review! We're delighted that Beth was able to resolve your query.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hollie and matt were both brilliant

Hollie and matt were both brilliant. Very helpful

16 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Paul,

Thanks for taking the time to review. It's great to hear your feedback and how both Hollie and Matt provided such great service.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

V friendly and knowledgeable staff

Holly was very helpful sorting out new contracts with roaming and spend limits etc. Really appreciated it!

31 août 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Ingrid,

Thanks for taking the time to review! It's great to hear Holly has been able to help you.

Should you ever have any questions feel free to pop us over a message on via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Collected new I phone 14’s yesterday

Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customers which they gave the same standard of of service. Please look after these girls because there is not many people that amazing out there at the moment.

20 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Richard,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth 1 & Beth 2 Penzance a credit to Vodaphone

The two ladies who helped me to decide on my upgrades were extremely helpful with a very professional but friendly approach. They explained things well that was easily understandable and gave high quality customer service all round.

20 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

✅️Phone upgrade samsung s23 ultra ✅️

I was served by Hollie , she explained everything very clearly and this was a nice smooth transaction! she has great customer relation skills and she's going to go a long way in her career .
Well done to vodaphone and a big thanks to Hollie

3 juin 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Rob,

This is such an amazing review for Hollie. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience… well done to the two gals

17 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Nigel,

Thanks for sharing your kind words and feedback for our Penzance store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Staff very friendly and helpful

Staff very friendly and helpful, Beth served me and helped to get the best Wi-Fi deal. I wouldn’t have been able to do it without her help! Thank you

20 juin 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Shauna, It's really great to see Beth was able to find you a great deal!
Thanks for your awesome feedback, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth and Beth2

Beth and Beth2
Excellent service, really cheery and helpful
Found me a good deal
Mobile on order

27 juin 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Debbie,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and helpful staff

Came into the Penzance store and was greeted by some very friendly faces. I was served by Beth 2, she was knowledgeable and thorough.

26 juin 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Dylan,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff couldn't do enough to help

20 juin 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Barry,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The friendly staff went above and…

The friendly staff went above and beyond to help set everything to get it set up for me , Hollie and Beth were great !!

23 mai 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Robert,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My experience at vodaphone was very good

My experience at vodaphone was very good with Beth 2

20 juin 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Lola,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth M

Beth is an outstanding member of your team, I popped in to see if I could get an upgrade. She gave me a variety of options, so informative and allowed me to make a well-informed decision! A credit to your store

20 juin 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Eleanor,

Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth sorted out my emails that I have…

Beth sorted out my emails that I have been struggling with for ages

19 juin 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Sandra,

Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A friendly face

Very nice to speak to a friendly staff face to face & knew the best option for me thank you Hollie

29 mai 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Andrew,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth was very welcoming & such a lovely…

Beth was very welcoming & such a lovely member of staff. Very helpful

9 mai 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi. Thank you for your review for Beth. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

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