Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
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Lisez les avis des autres
A fantastic experience! Matthew talked me through all my device and airtime options and got me the best new phone and plan with no hassle. Most importantly, no hard sell!!
L'entreprise a répondu
Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... Voir plus
L'entreprise a répondu
Your member of staff was so efficient , friendly and polite . He answered all our questions with clear explanations . His suggestion of a dongle for our caravan was excellent . Wish I had one years a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Penzance
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Royaume-Uni
4,9
Excellent
178 avis
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Réponse de Vodafone UK - Penzance
Hey Michael,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Your member of staff was excellent
Your member of staff was so efficient , friendly and polite . He answered all our questions with clear explanations . His suggestion of a dongle for our caravan was excellent . Wish I had one years ago .
I don’t feel rushed and felt that Christopher definitely went the extra mile with his service . He was friendly , happy and welcoming and I am sure a real asset to your business . Please pass on our thanks Debbie Harvey
22 mars 2023
Avis spontané
Réponse de Vodafone UK - Penzance
Hi Debbie,
This really is an amazing review to read for Christopher. Thanks for taking your time to share your experience and in detail with how he helped you.
It's great to hear you support. We're here to help if you need anything in the future and you can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Réponse de Vodafone UK - Penzance
Hey Dean,
Thanks for the support and the great review for Holly!
Thanks again,
Vodafone Social Media Team
Brilliant friendly staff
Holly looked after us so we’ll, incredibly knowledgeable about the various phone’s & packages, explained everything really clearly & helped us fix a few other Apple issues.
Thank you Holly you made our day
12 avril 2023
Avis spontané
Réponse de Vodafone UK - Penzance
Hey Sophie,
It's great to hear that Holly was able to help get everything resolved for you and that she left such a good impression!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Staff amazing
7 avril 2023
Avis spontané
Réponse de Vodafone UK - Penzance
Hi Darren,
It's great to hear that you think our staff our amazing, we do too!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service at Vodaphone Penzance
Great service at Vodaphone Penzance - Beth and Chris were really helpful and got us set up on a new phone. Highly recommend
4 avril 2023
Avis spontané
Réponse de Vodafone UK - Penzance
Hi Kerry,
Thanks for taking the time to leave such lovely feedback for Beth and Chris! It's great to hear that you enjoyed your visit to the Penzance store and that they were able to help you out.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Broadband sale
I purchased my broadband from hollie who was fantastic! She was quick, friendly and a credit to Vodafone. The staff in the store have always been brilliant, nothing is too much trouble.
3 avril 2023
Avis spontané
Réponse de Vodafone UK - Penzance
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Really helpful staff
2 avril 2023
Avis spontané
Réponse de Vodafone UK - Penzance
Hey Amy. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Quote me happy Hollie !!!
Called in to see about an upgrade and was greeted by Hollie who came up with an upgrade that completely suited me so that’s what I’m going to do as soon as they get the yellow one in !!!
1 avril 2023
Avis spontané
Réponse de Vodafone UK - Penzance
Hi Lee,
Thanks for sharing that Hollie has helped to find the best deal for you.
Enjoy your new phone when you get it.
All the best,
Vodafone Social Media team
Great experience today in store as I…
Great experience today in store as I was able to solve a problem facing my business. A solution was suggested and actioned successfully. Really appreciated the friendly vibe and knowledgeable staff.
1 avril 2023
Avis spontané
Réponse de Vodafone UK - Penzance
Hi Adam,
This is a lovely review. Thanks for taking your time to let us know how knowledgeable our colleagues in store were.
All the best,
Vodafone Social Media team
Holly was amazing and spent a lot of…
Holly & Beth were both amazing and spent a lot of time and provided excellent customer service. Highly recommended.
1 avril 2023
Avis spontané
Réponse de Vodafone UK - Penzance
Hi,
Thank you for your feedback for Holly and Beth. If you were visiting a store when you had this experience, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Hollie was very helpful in getting me…
Hollie was very helpful in getting me setup. I would give 6 stars if I could.
This was the Penzance store.
1 avril 2023
Avis spontané
Réponse de Vodafone UK - Penzance
Hi Steve
Thank you for your feedback for Hollie. If you had this experience is store, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
The Vodafone Social Media Team
Great service, friendly store
Very welcoming store to walk in to, thanks to Holly & Beth for the excellent service and great deal on my new phone! 14 The Terrace, Market Jew Street.
1 avril 2023
Avis spontané
Réponse de Vodafone UK - Penzance
Hi Alisdair,
Thank you for your review. Which store did you recently visit so we're able to feed this back to Holly and Beth directly?
Thanks again,
Vodafone Social Media Team
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