Julie was an amazing help with my mums phone upgrade, she really couldnt have been any more helpful! Thank you so much Julie!!
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9 Market Place, WF8 1AG Pontefract, GB
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Julie was an amazing help with my mums phone upgrade, she really couldnt have been any more helpful! Thank you so much Julie!!
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I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, an... Voir plus
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Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who ac... Voir plus
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I had a really positive experience in store today at Vodafone. The store assistant Darcy was extremely helpful, patient, and knowledgeable.she took the time to explain everything clearly without... Voir plus
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Écrit par l'entreprise
9 Market Place, WF8 1AG, Pontefract, Royaume-Uni
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Great and informative service from Julie in store - no need to wait and she was super friendly and helpful!

Réponse de Vodafone UK - Pontefract
100% amazing staff and service I had when upgrading my phone definitely keep using your services

Réponse de Vodafone UK - Pontefract
Julie was an amazing help with my mums phone upgrade, she really couldnt have been any more helpful! Thank you so much Julie!!

Réponse de Vodafone UK - Pontefract
Very welcoming and helpful. Answered all my questions.
Excellent service.

Réponse de Vodafone UK - Pontefract
Colleauge was very helpfull nothing was too much trouble

Réponse de Vodafone UK - Pontefract
Great service from the store manager, thank you

Réponse de Vodafone UK - Pontefract
Fabulous service. So helpful and informative. One happy daughter.

Réponse de Vodafone UK - Pontefract
Great service from the store manager! We were served very quickly and effivient! Thank you julie x

Réponse de Vodafone UK - Pontefract
I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, and genuinely wanted to help. Nothing felt rushed, and he made the whole process easy and stress-free.
Excellent customer service, thank you, Jacob! You’re a real credit to the Vodafone team.

Réponse de Vodafone UK - Pontefract
Staff very helpful in finding us the best deal! Great experience quick and easy, will recommend to family and friends!

Réponse de Vodafone UK - Pontefract
Went in to upgrade my phone, the lady saved me money on my broadband and phone. Happy with the service, also got a new tablet. Highly recommend.

Réponse de Vodafone UK - Pontefract
Came to see Jacob in store. Very happy with service nothing is too much trouble for him

Réponse de Vodafone UK - Pontefract
Came into store for a tech appointment to . Great service, great team, thank you Vodafone Pontefract.

Réponse de Vodafone UK - Pontefract
I today visited the Pontefract store along with my husband who was collecting a new phone he had ordered. We were assisted by a lovely young man named Jacob. We were greeted and asked to be seated whilst someone could attend to us and when he had finished with his previous customer Jacob collected us. He dealt with our request straight away explaining everything he was doing and why. He engaged us in conversation not putting his views on anything but we discussed all sorts to do with the area and community. I asked in general questions about phone apps. Which he went through with me even though I wasn't the one buying the phone, which was a small buy Samsung A16 . Jacob was very polite and so friendly his customer service was excellent we would have no hesitation in recommending him to others.

Réponse de Vodafone UK - Pontefract
Today I visited the Pontefract store, and Jacob was absolutely brilliant answering all of my questions and helped me understand things so much better, I’ve never had such good customer service from Vodafone in all the years I’ve been a customer, as and elderly lady I sometimes find technology hard to understand but Jacob made it easy and now whenever I’m stuck I’ll be back to Pontefract to see him.

Réponse de Vodafone UK - Pontefract
Called into the pontefract store this morning to upgrade my phone, I was met by the staff in there. They were so friendly and welcoming, But the biggest thank you goes to Jacob. He was so helpful, patient and went through all the deals to help find the right one for me!! Making the experience stress free and super easy to get my new phone.

Réponse de Vodafone UK - Pontefract
I had a really positive experience in store today at Vodafone. The store assistant Darcy was extremely helpful, patient, and knowledgeable.she took the time to explain everything clearly without making me feel rushed or pressured, which I really appreciated.
Darcy listened to what I needed and helped me find the best deal to suit my situation, even pointing out options I hadn’t considered. The whole process was smooth and stress-free.
It’s refreshing to receive such friendly and professional customer service — Darcy really went above and beyond. I would definitely recommend visiting this store if you need any help or advic.
Darcy also saved me some money.

Réponse de Vodafone UK - Pontefract
Darcy was very helpful and cheerful, got me sorted on a plan with little fuss. Thanks Darcy!

Réponse de Vodafone UK - Pontefract
Julie was very kind knowledgeble and helpful. Great asset to your company. Will return next time i need a new phone.

Réponse de Vodafone UK - Pontefract
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