Vodafone UK - Pontefract Avis 

161
•
TrustScore 5 sur 5

4,9

9 Market Place, WF8 1AG Pontefract, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My husband and I are both 72 Today I got a new phone and went into vodaphone in pontefract They are so lovely and friendly and this lovely girl helped us transfer everything All the staff w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently visited the Vodafone store in Pontefract to fix my wife’s phone, and we were blown away by the incredible customer service. Right from the moment we walked in, the team made us feel so we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who ac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just visited the Pontefract store this morning and as usual the staff team are extremly polite and helpful especially the manager Julie who is so perfectly helpful and nothing is ever too much trouble... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 9 Market Place, WF8 1AG, Pontefract, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

161 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(161)

42 962 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jacob sold me a watch

Jacob sold me a watch, was really nice and I knew exactly what was happening

12 février 2026
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Darcy,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in to the pontefract store and…

Came in to the pontefract store and greeted by Iulia
Wanting to change broadband providers
Not only did she assist with this she also managed to have my mobile account reduced
So helpful. Polite. What I thought was going to to be a long drawn out process was over an done in 20mins
Credit to you

11 février 2026
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Iulia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went to pontefract vodofone and Darcy…

Went to pontefract vodofone and Darcy was an absolute Gem helping me to sort out a cancellstion which i was struggling with. I can't recommend her services highly enough !!!

9 février 2026
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Pauline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from the team at your

Great service from the team at your
Pontefract store, they could not do enough for us to get our new phones up and running. Frantastic service from great people.

7 février 2026
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Annette,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service by darcy and all rhe…

Excellent service by darcy and all rhe staff. Very patient and every thing went smoothly

6 février 2026
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Christine,

Thanks for the lovely review and fantastic support for Darcy and all rhe staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service is fantastic

Customer service is fantastic i was made very welcome by Jacob who set about trying to solve my digital problems nothing was too much trouble i am elderly and not tec savvy he was so patient the fab manager Julie stepped in when needed she is amazing and doesn't get ruffled about anything I can't recommend the pontefract team highly enough thanks to you all

31 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Hayes,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic customer service from Darcy…

Fantastic customer service from Darcy this morning. We had a bit of a challenge renewing 4 separate phones and a new airtime contract but she was very patient and worked out a great deal for us, she's a credit to Vodafone!

18 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Dean,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Perfect customer service

Perfect customer service, very helpful

13 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Mase,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Come in to store to see about mobile…

Come in to store to see about mobile data Robert was very helpful thank you so much

13 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Carol,
 
Thanks for the lovely review and fantastic support for Robert.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really good in Pontefract shop

Really good in Pontefract shop. Robert was a great help and any other problems will go back and see him

13 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very easy to talk and sort my contract…

Very easy to talk and sort my contract very helpful to talkshe know what she is doing to get you best deals

13 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Mateusz,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Julie was so patient and lovely

Julie was so patient and lovely, has sorted out my new contract. Nothing was too much trouble, thank you

13 janvier 2026
Avis spontané
Logo de Vodafone UK - Pontefract

Réponse de Vodafone UK - Pontefract

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service and support from the…

Fantastic service and support from the staff in the Pontefract store

10 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dealt with a particularly nice young…

Dealt with a particularly nice young man called Jacob , we were having trouble with new phone and he was so patient and understanding with us, recommend this store for a visit and a definate asset to Vodafone. Thankyou.

28 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Gary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles
Logo de Vodafone UK - Pontefract

Réponse de Vodafone UK - Pontefract

Hey Terry,

Thanks for the lovely review and fantastic support for Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy was Absolutely fabulous so helpful…

Amy was Absolutely fabulous so helpful friendly and knowledgeable…. Steered me in the right direction 5⭐️⭐️⭐️⭐️⭐️

6 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Barbara,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy was really helpful and found the…

Amy was really helpful and found the best plan for me and my wife

6 décembre 2025
Avis spontané
Logo de Vodafone UK - Pontefract

Réponse de Vodafone UK - Pontefract

Hey Graham,

Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very lovely and friendly

Very lovely and friendly, I really feel like home

5 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Clinton,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good friendly team happy to help with…

Good friendly team happy to help with everything I needed

2 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Pontefract

Hey Gemma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jacob was fantastic and helped to save…

Jacob was fantastic and helped to save us a lot of money on our contacts. A lovely person and I would definitely recommend Vodafone.

29 novembre 2025
Avis spontané
Logo de Vodafone UK - Pontefract

Réponse de Vodafone UK - Pontefract

Hey Rachel,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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