I visited your Scarborough store to enquire about your Broadband packages and the ease to switch. Owen, in-store, was first class with his service. He checked everything out and gave me the informati... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement13 Westborough, YO11 1UH Scarbrough, GB
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We dealt with Tom, who was extremely helpful guiding us with expertise on the different sim and phone options. I would highly recommend this Scarborough Vodafone store.
L'entreprise a répondu
Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Voir plus
L'entreprise a répondu
Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Scarborough
Écrit par l'entreprise
Coordonnées de contact
13 Westborough, YO11 1UH, Scarbrough, Royaume-Uni
4,9
Excellent
219 avis
Aucun historique récent de demande d’avis
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Réponse de Vodafone UK - Scarborough
Hi Ann. Thank you for your review for April. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone is always there for me
Vodafone is always there for me, patient and so friendly, I never feel I’m ignorent.
So...TJ and Tom thank you and you proved me right recommending you to family and friends.
8 janvier 2025
Avis spontané
Réponse de Vodafone UK - Scarborough
Hi Ineke. Thank you for your review for both Tj and Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All good
All good , renewed 2 phone contracts and switched broadband , painless took just over half hour
16 décembre 2024
Avis spontané
Réponse de Vodafone UK - Scarborough
Hi Jason,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very good he helped me do everthing…
Very good he helped me do everthing advisor tom
10 décembre 2024
Avis spontané
Réponse de Vodafone UK - Scarborough
Hey Graeme,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
owen & tom are absolutely fantastic…
owen & tom are absolutely fantastic owen was absolutely brilliant took really good care with my mum and the type of phone she needs that will benefit her well
7 décembre 2024
Avis spontané
Réponse de Vodafone UK - Scarborough
Hi Nicky. Thank you for your review for both Owen and Tom. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Really helpful and clear advice . April the advisor has helped me before . My contract was up for renewal having been with Vodaphone a number of years , I was looking to stay with them. I was made to feel a valued customer as always and a deal which fitted my needs was found . Thanks . Definitely be a returning customer in the future
20 novembre 2024
Avis spontané
Réponse de Vodafone UK - Scarborough
Hi Steven,
Thank you for taking the time to review your recent experience, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom was incredibly friendly and helpful.
4 novembre 2024
Avis spontané
Réponse de Vodafone UK - Scarborough
Hi there,
Thank you for taking the time to leave a review, and sharing this feedback for Tom.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Outstanding services
Outstanding services, brilliant help
Tom the manager was really helpful, good bloke, will 100% buy again from Tom and his team in Scarborough 👍👍
7 novembre 2024
Avis spontané
Réponse de Vodafone UK - Scarborough
Hey Craig,
Thanks for letting us know what an amazing job Tom at our Scarborough Store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Scarborough
Hi Sotonye,
Thank you for taking the time to leave us a 5 star review.
Thanks,
The Vodafone Social Media Team
What an absolute legend Owen is
What an absolute legend Owen is. My daughter’s phone has not been working for months and nobody could sort it out.
Visited our local branch a number of times and spoke to Craig the manager, who knows everything apparently.
He told us the issue was nothing to do with Vodafone and to go to Apple.
2 handsets, another SIM card later and we still had the same problem.
Spent hours on the phone with Apple on remote, they said it was nothing to do with Apple, it was a SIM card issue.
Rather than go back to Craig at Bridlington, who was less than helpful, we went to Scarborough.
Wow, what a difference in attitude.
Owen has spent the last 3 hours on the phone with Apple, Vodafone tech.
It was a technical glitch with the SIM card, he sorted it.
Can’t thank him enough for his patience, professionalism and attitude.
It should be noted, you have a gem of an employee there!
3 novembre 2024
Avis spontané
Réponse de Vodafone UK - Scarborough
Hey Michelle,
Thanks for letting us know what an amazing job Owen at one of our stores did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
April was very helpful and got me the best deal on my contract
April was able to get us a good deal on my contract and answer questions that I had to ask
2 novembre 2024
Avis spontané
Réponse de Vodafone UK - Scarborough
Hey Wayne,
Thanks for letting us know what an amazing job April did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
April did a great job looking after us
April did a great job looking after us, really took everything into account. The only reason this is not a 5 is the time it takes to sort everything.
31 octobre 2024
Avis spontané
Réponse de Vodafone UK - Scarborough
It's always good to read such complimentary feedback for one of our team John.
Thanks again, The Vodafone Social Media Team
Super quick, friendly service.
Super quick, helpful and friendly service. We were shown patience with 2 chatty 13 year olds and we left happy with the deals we got. Thankyou :)
26 octobre 2024
Avis spontané
Réponse de Vodafone UK - Scarborough
Hey Laura, Thanks for your awesome feedback. It's great to see we were able to find you some great deals today 😊
All the best, The Vodafone Social Media Team
Nicole was a fantastic sales advisor…
Nicole was a fantastic sales advisor and gave me the answers I was looking for every time I asked a question. Her knowledge was 100% accurate with a pleasant manor.
25 octobre 2024
Avis spontané
Réponse de Vodafone UK - Scarborough
Hi Mick,
This is lovely feedback for Nicole. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Absolutely dismal. Connection issues.
Absolutely dismal. Using my mum's vodaphone connection in the Whitby area I assume it comes under the Scarborough location. Crashed/disconnected at least 3 times this morning. Definitely would not recommend the service on this showing.
It is totally not fit for purpose. Not good enough.
23 octobre 2024
Avis spontané
Réponse de Vodafone UK - Scarborough
Hey Paul,
We know that connection issues can be frustrating and whilst minor disruption is to be expected from time to time, if you are experiencing significant disconnections and issues with the service, please do let the support teams know so it can be investigated.
If you still need any help with this or would like us to look into anything further, please come and chat to us over on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Scarborough
Hi Kevin,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
Thanks,
The Vodafone Social Media Team
Tom's help to set up broadband in…
Tom's help to set up broadband in difficult circumstances
17 septembre 2024
Avis spontané
Réponse de Vodafone UK - Scarborough
Hi Suzanne. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
After having a terrible service trying to get a new contract with tesco mobile we decided to look at prices with vodafone. Tom was super attentive and helpful. Taking handsets off display so we could actually feel what they like to hold. Got us a great deal and nothing was too much trouble for him
8 septembre 2024
Avis spontané
Réponse de Vodafone UK - Scarborough
Hi Carla,
This is a great review for Tom. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Wonderful experience with professional…
Wonderful experience with professional patient staff, excellent customer service all round from the moment I was greeted by Tom the manager. April was a really helpful young lady who sorted my new contract with humour and patience and then a young man called TJ helped me recover my emails and had the time to guide me through my new phone
I really appreciate how kind and helpful they all are, an absolute credit to Vodafone. A well deserved pat on the back is needed many thanks to a great team
9 septembre 2024
Avis spontané
Réponse de Vodafone UK - Scarborough
Hi Carol. Thank you for your review for the team. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again for taking the time to write your review Carol,
Vodafone Social Media Team
Scarborough branch April was fantastic…
Scarborough branch April was fantastic as I had a lot of questions thank you for taking the time today. My daughter will be very happy with her new phone.
7 septembre 2024
Avis spontané
Réponse de Vodafone UK - Scarborough
Hi G Clarkson,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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