Vodafone UK - Scunthorpe Avis 

237
•
TrustScore 5 sur 5

4,9

76 High Street, DN15 6SD Scunthorpe, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Liam was amazing and helped me with upgrading my phone. He helped me with picking the best contract and helped me choose the colour of my phone too as I couldn’t pick. Liam helped with any question... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

When I went into the store I was immediately greeted by Keenan. He was very enthusiastic and helpful, and had all the answers to my questions. The staff always have great customer service when I visit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Spoke with Nad and Ellie about my phone issue, they were very helpful and friendly. I was sorted out with a great deal. Fantastic staff, very friendly and welcoming. Would highly recommend a visit f... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Went into the high street branch and got a warm welcoming from Jordan. Not sure what I wanted, but he was very helpful and informative. Explained alternatives and what would be best for my needs.... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 76 High Street, DN15 6SD, Scunthorpe, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

237 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(237)

42 962 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Liam is so helpful

4 upgrades all due on my account
And wasn't even sure what I wanted
But Liam went above and beyond his station to explain what I wanted and the cost
Couldnt of been more helpful
An absolute credit to the company
But I will say if you shut the store I will go elsewhere as I can't deal with your phone staff
Just 1 compliant I'm having to pay for 1 of my phones that doesn't work at all for another 18 months

4 janvier 2025
Avis spontané
Logo de Vodafone UK - Scunthorpe

Réponse de Vodafone UK - Scunthorpe

Hi Matt,

Thanks for your review for Liam. This is great feedback and we appreciate your support. We're here to help, if you'd like us to look into your phone issue, please reach out to the team on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

At first I was a bit hesitant to…

At first I was a bit hesitant to upgrade my phone . but once I sat with Billy he explained everything to me in a simple way and also picked out the best plan and phone to suit my needs so overall a good experience

4 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Scunthorpe

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liam was very helpful today

Liam was very helpful today. Moved from pay as you go to a monthly service for less money so very impressed

4 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Scunthorpe

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liam was very helpful and made my phone…

Liam was very helpful and made my phone upgrade a pretty easy and pleasant experience. Good deal as well I think!

2 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Scunthorpe

Hi there,

It's lovely to see you had such a positive experience with Liam. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

called into the scunthorpe shop this…

called into the scunthorpe shop this morning and Liam assisted me with recommending the best deals to suit me. Upgraded to a Samsung S24 for the same price as my sim only, also very happy that I got a free laptop from Samsung as part of the purchase. If you're looking for a great experience then don't hesitate visiting Vodafone in scunthorpe

27 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Scunthorpe

Hi Alan,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Walked in the store this morning and…

Walked in the store this morning and was immediately greeted with friendly customer service. Liam upgraded me to a Google pixel 9 and also got me a better value for money deal.

20 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Scunthorpe

Hi,

Thanks for taking the time to write such a great review! We're delighted that Liam was able to get you sorted with a great deal. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very pleased

As soon as I entered the shop I was greeted and the staff was very helpful in finding me the best deal for my upgrade. I was in and out of the shop within half hour with my new phone. Very pleased and very happy with the service provided.

17 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Scunthorpe

Hi Gavin. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic deal on a new iPhone for me

Fantastic deal on a new iPhone for me. Really happy that I upgraded and Liam transferred all my stuff from my old phone to the new phone. Couldn’t fault anything in the shop. Always really helpful.

16 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Scunthorpe

Hi Mario,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Highly recommend

Charlotte was lovely, great attention to detail and helped me with choosing a new phone that was right for me. Can't fault anything.

18 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Scunthorpe

Hi Roy. Thank you for your review for Charlotte. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Service from Liam

I dealt with Liam. He had an answer to every question I had. I have to admit, that was the best customer facing service I’ve ever received. Wealth of knowledge, sorted out the right plan “for me “. A credit to your business Vodafone.

15 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Scunthorpe

Hi Redmond,

Thank you for taking the time to leave us a 5 star review and the amazing feedback about Liam and the customer service experience you have had with us.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liam was a great help

Liam was a great help, everything explained thoroughly and in details and answered all my questions and concerns. I'd recommend to anyone

14 novembre 2024
Avis spontané
Logo de Vodafone UK - Scunthorpe

Réponse de Vodafone UK - Scunthorpe

Hi David. Thank you for your review for Liam. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Charlotte was very helping in finding…

Charlotte was very helping in finding and setting up my new phone

8 novembre 2024
Avis spontané
Logo de Vodafone UK - Scunthorpe

Réponse de Vodafone UK - Scunthorpe

Hey Alwyn,

Thanks for letting us know what an amazing job Charlotte did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liam great help and quick to help with…

Liam great help and quick to help with an upgrade.

8 novembre 2024
Avis spontané
Logo de Vodafone UK - Scunthorpe

Réponse de Vodafone UK - Scunthorpe

Hey Doreen,

Thanks for letting us know what an amazing job Liam did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Noté 1 sur 5 étoiles

Poor internet connection.

Poot internet

Impossible to speak to anyone if you have a problem

6 novembre 2024
Avis spontané
Logo de Vodafone UK - Scunthorpe

Réponse de Vodafone UK - Scunthorpe

Hey Alan,

It's disappointing to hear about your current issues with our Broadband Services, it's absolutely not the kind of experience we want any of our customers to have. We'll be happy to look further into this for you can you give our dedicated Broadband Team a call on 0333 304 0191 or drop them a message via LiveChat here 👉 vodafone.uk/2LCJiTm


Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liam set me a new contract up and it's…

Liam set me a new contract up and it's much cheaper than my old provider. Very happy

24 octobre 2024
Avis spontané
Logo de Vodafone UK - Scunthorpe

Réponse de Vodafone UK - Scunthorpe

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liam was very helpful with transferring…

Liam was very helpful with transferring all my data to new phone.

25 octobre 2024
Avis spontané
Logo de Vodafone UK - Scunthorpe

Réponse de Vodafone UK - Scunthorpe

Hi Susan,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Billy

Billy, Great customer service
Sorted everything out perfectly
Pleasure to be dealt with by Billy
Very professional

5 octobre 2024
Avis spontané
Logo de Vodafone UK - Scunthorpe

Réponse de Vodafone UK - Scunthorpe

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Billy

Excellent service from Billy. All sorted.
Thank you very much.

4 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Scunthorpe

Hello, Lucy,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

BRILLIANT SERVICE

thank you billy for all your help

4 octobre 2024
Avis spontané
Logo de Vodafone UK - Scunthorpe

Réponse de Vodafone UK - Scunthorpe

Hello, Paul,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really happy with the service provided…

Really happy with the service provided by Liam this morning. Transferring from another company for a better deal with new phone.

12 septembre 2024
Avis spontané
Logo de Vodafone UK - Scunthorpe

Réponse de Vodafone UK - Scunthorpe

Hi James,

We’re glad to hear you found the best option for you when visiting Liam in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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