I was considering leaving Vodafone as too expensive compared to other providers. I had a problem renewing my contract through a Vodafone offer code on line. Two 191 calls failed to resolve this. In... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
The young man that dealt with my request for a new sim deal was very friendly and got me a good deal. He wasn't patronising like some young people are when dealing with the over sixties. I was dreadin... Voir plus
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Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... Voir plus
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Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Sheffield Crystal Peaks
Écrit par l'entreprise
Coordonnées de contact
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, Royaume-Uni
4,9
Excellent
374 avis
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Les gens ont aussi consulté
Such an understanding fella🙂helped me…
Such an understanding fella🙂helped me sort out problems i was experiencing with my phone in a pleasant way!
19 juin 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Sandra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5* experience from Paul
Paul at the Crystal Peaks branch in Sheffield provided excellent customer service in resolving a problem with my broadband disconnection, ensuring that the call centre understood the issue and will reimburse me for the days I have been incorrectly charged for.
He was friendly, helpful and took time to understand the problem and get to a clear resolution with clear documentation to prevent any further issues.
A big thank you for all your help, Paul, and for putting the customer first - I left feeling like you really cared about me and my needs.
13 juin 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reece provided excellent customer…
Reece provided excellent customer service and was not a pushy sales person. Gave good information on plans available.
13 juin 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Ian,
Thanks for the lovely review and fantastic support for Greece. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Reece
Excellent service from Reece. Very professional, friendly and helpful. He made leaving EE and moving to Vodafone pain free and as quick as possible.
He helped us claim our free gift, going above and beyond.
Thank you Reece
12 juin 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey,
Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from chris at crystal…
Excellent service from chris at crystal peaks vodaphone shop.
CDH-00000
SBL-10000
29 mai 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey James,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I've been with Vodafone for 20 years…
I've been with Vodafone for 20 years plus so I'm loyal to company
Went in today to sort my new upgrade Ross who I've met before was brilliant from start to finish got my monthly payment down also did my wife's phone at same time ,I will be back in September to sort a new phone for my self ...
6 juin 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Sara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was very helpful and very kind
3 juin 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Fran,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris crystal peaks
Chris crystal peaks
excellent customer service needs a raise and a higher position 5 stars
2 juin 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Gail,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Friendly staff
The salesmen Paul at crystal peaks was very helpful and knowledgeable. Helped us find the best deal.
2 juin 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Peter,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reece was awesome he talked me through…
Reece was awesome he talked me through loads of options and worked out the best for my usage
31 mai 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Nick,
Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was Very helpful and friendly and…efficient
Very helpful and friendly and efficient. A good experience all round
26 mai 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reece was more than helpful with our…
Reece was more than helpful with our upgrade and full of good information . A credit to your customer services .
17 mai 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service by Chris at…
Excellent customer service by Chris at Crystal peaks branch. Sorted our new broadband out really quickly
16 mai 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
He was amazing
He was amazing ! Sorted everything out for me while my child was being a terror he helped me with everything nothing was too much thank you so much Reece !
7 mai 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Come to store and upgraded with Paul
Come to store and upgraded with Paul!
Got me exactly what I wanted amazing service thankyou Paul and Reece
4 mai 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Natasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris who was helping me was very…
Chris who was helping me was very informative and helped looked for the best plan available to me! He was very chilled but remained professional throughout, and made it feel more like a conversation rather than another sale.
I will definitely come back to this store, not just for convenience, but for Chris' customer service!
18 avril 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Dan,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul helped me a lot getting me a new…
Paul helped me a lot getting me a new phone. Great customer service
4 mai 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone from Vodafone
I recently purchased a new phone with the assistance of Paul, and I couldn’t be happier with the experience. From the moment I walked in, Paul was exceptionally friendly and welcoming. He took the time to ask plenty of thoughtful questions to understand my needs and preferences, which made me feel that he genuinely cared about finding the best option for me.
His knowledge and professionalism were clear throughout the process, and he explained the features of different models without any pressure to upsell. Thanks to his guidance, I ended up with a phone that perfectly suits my needs. Overall, the service Paul provided was outstanding, and I would highly recommend him to anyone looking for a new phone.
3 mai 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Lauren,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reece Atkinson at crystal peaks is the…
Reece Atkinson at crystal peaks is the man for all your mobile needs! Top fella
25 avril 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Kitti,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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