I was considering leaving Vodafone as too expensive compared to other providers. I had a problem renewing my contract through a Vodafone offer code on line. Two 191 calls failed to resolve this. In... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
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Lisez les avis des autres
The young man that dealt with my request for a new sim deal was very friendly and got me a good deal. He wasn't patronising like some young people are when dealing with the over sixties. I was dreadin... Voir plus
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Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... Voir plus
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Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Sheffield Crystal Peaks
Écrit par l'entreprise
Coordonnées de contact
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, Royaume-Uni
4,9
Excellent
374 avis
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Les gens ont aussi consulté
Chris was very helpful and polite…
Chris was very helpful and polite sorted out my new contract for me didn't take long at all very good service
28 février 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Trisha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Anthony
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience 👍 sorted a fault on…
Great experience 👍 sorted a fault on our phone and upgrade of the wife's phone made us all happy again, brilliant.
22 février 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Stephen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was served by Chris at Crystal Peaks…
I was served by Chris at Crystal Peaks Vodafone shop . I needed an upgrade and Chris dealt with my transaction. He was really helpful . I wouldn't hesitate to use this branch again
21 février 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Kerry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Went to the Crystal Peaks store for…
Went to the Crystal Peaks store for broadband and was served by Reece. He was excellent. Very polite and extremely informative. He was never pushy like some sales people and explained everything clearly. What a true professional he is. Cheers Reece!
13 février 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service ,knowledgeable staff…
Very good service ,knowledgeable staff especially Natasha who saved us money even after upgrading everything. Well done.
8 février 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi David,
Thank you so much for your wonderful review and the amazing support you’ve shown for Natasha —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Was in store and Natasha was dealing…
Was in store and Natasha was dealing with my contracts and saved me money on it all and very helpful
7 février 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Mitch,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to Vodafone store in Crystal Peaks…
Went to Vodafone store in Crystal Peaks for an upgrade where I was dealt with by Reece. Absolutely top customer service and patience in talking me through things and managed to get me a new phone faster broadband and a better air time plan for cheaper than before. Very highly recommended young man cheers Reece.
2 février 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
went to upgrade phones
Paul was very helpful when upgrading my phone, friendly 10/10 service and everything went great
1 février 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Bex,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Talk with Natasha at Vodafone regarding broadband contract
Natasha was approachable, friendly, patient and professional. She gave me very good information about the products,especially about the payments I would be making over the contract period and about Fibre To The Property which I will be having.
Excellent customer service with a smile!
I wish Natasha all the best for the future.
2 février 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Rose,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in vodafone shop as needed to…
Went in vodafone shop as needed to discuss payment on broadband spoke with Reece very welcoming and gave us good information regarding our broadband so we sighed up for another 24 months 😀
Thanks Chris and Julie
2 février 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5* friendly experience
Lovely friendly experience. Chris at the Crystal Peaks branch was more than happy to help us.
He helped us to select a new contract for SIM only, broadband and a tablet and still managed to save us some money. 5* service.
26 janvier 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Nina,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Really helpful friendly salesman
Really helpful friendly person, very pleasant experience. Have spoken to Reece before and he is a credit to the company.
17 janvier 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Maria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very polite and helpful staff my…
Very polite and helpful staff my husbandhas never had any problems with your company so I though6 l would change over to you .
16 janvier 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional customer service.
The customer service I received from Chris was exceptional.
He was knowledgeable, kind and extremely helpful. He was very patient and understanding of my circumstances.
I cannot thank him enough.
I really appreciate the time he took to help me today.
15 janvier 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Angela ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Paul at Crystal Peaks was great, I came in to get an upgrade on my phone but really didn’t know what I wanted. He took the time to go through multiple different phones, brought them to the desk if they were available in store and took me through the monthly breakdown of each one so I could decide what was best for me even if it did take me a while to decide! At no point did I feel rushed, he took the time to make sure I ended up with the right phone for me, overall great experience
11 janvier 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Chloe,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natasha the lady who helped us
Natasha the lady who helped us was brilliant from start to finish I
11 janvier 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great Service
Great Service
Have been with Vodafone for years always come back as they have served me well, always willing to make things more affordable, i come in to see about trading in my iphone 15 and seeing if i could get a 17 in which was successful. I spoke with Chris he helped me get the contract to a price that suited and let me know i could bring my old device back in store which is ideal as i work round the corner. Happy with the outcome
7 janvier 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Sarah,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chris,at vodafone Crystal Peaks.
The assistant who served my needs was very knowledgeable,understanding and helpful. He went to the trouble of finding the best possible deal to suit my situation efficiently.
5 janvier 2026
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Neville,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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