I was considering leaving Vodafone as too expensive compared to other providers. I had a problem renewing my contract through a Vodafone offer code on line. Two 191 calls failed to resolve this. In... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The young man that dealt with my request for a new sim deal was very friendly and got me a good deal. He wasn't patronising like some young people are when dealing with the over sixties. I was dreadin... Voir plus
L'entreprise a répondu
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... Voir plus
L'entreprise a répondu
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Sheffield Crystal Peaks
Écrit par l'entreprise
Coordonnées de contact
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, Royaume-Uni
4,9
Excellent
374 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Good customer experience,staff helpful…
Good customer experience,staff helpful especially Paul who dealt with me
4 novembre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Been to the crystal peaks store and…
Been to the crystal peaks store and seen Chris who moved me from pay as you go to pay monthly top service thank you Chris!
30 octobre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi. We're happy to hear that you received top-notch service during your transition to a pay monthly plan. We appreciate you taking the time to share your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Paul was polite & efficient, and looked at all options for me identifying the best value for myself. Great service as always from this branch.
28 octobre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Crystal Peaks Vodafone
Went to Vodafone Crystal peaks Sheffield was served by Reece very helpful and knowledgeable very happy with this experience .
Thanks Reece
25 octobre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi. We're happy to hear about the positive and helpful service you received! We appreciate you taking the time to share your experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, colleague very polite and had great product knowledge and explained everything well.
23 octobre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Natasha was extremely helpful…
Natasha was extremely helpful explaining all options in a very clear way. She was very professional and made us feel at ease - nothing was too much trouble. Much prefer talking to someone face to face.
22 octobre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Natasha was really helpful
Natasha was really helpful. She installed a new sim into my new phone and made sure it was working.
She also pointed out that I could save money by going on to a new contract with Vodafone and set that up for me too.
22 octobre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Hi reece has helped changed my sim plan…
Hi reece has helped changed my sim plan and broadband has saved me cost
18 octobre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great customer service very pleased
Went in to ask about my broadband being down and told Reece I had been on the phone for 2 hrs , he added me some data and we chatted we eventually got talking about phones and I said I’d been with Vodafone since Around 1992 I ended up coming away with a new phone !!
14 octobre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Upgrading phone
I needed to get a new phone as my current one is around 7 years old. Chris at the Crystal Peaks branch was incredibly helpful, taking time to go through options with me and helping identify a suitable phone and new airtime package suiting my requirements. Thanks Chris for a great experience, appreciate the non-pushy and professional service.
8 octobre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great experience
Natasha very helpful, took time to explain things fully and helped get me the best deals.
Didn’t make me feel stupid!!
Pleasant experience.
22 septembre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Michelle,
Thanks for the lovely review and fantastic support for Natasha.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natasha was top notch one happy child I…
Natasha was top notch one happy child I have now ta luv
21 septembre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Tariff change.!! 🤩
I met with a guy called Paul who was very polite and informative. I needed to change my tariff which he helped me with and got me a very good deal in no time. Overall, a very pleasant experience had a laugh to would definitely recommend..
19 septembre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent service
Reece's knowledge and help was greatly appreciated. Made upgrading my mobile extremely easy and enjoyable. Ive been with Vodafone for many years because of their great service. They never disappoint.
15 septembre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Natasha was very helpful and friendly
Natasha was very helpful and friendly. She talked me though the different options for insure so I knew what I was getting.
13 septembre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Natasha 10/10
Natasha was polite, welcoming and really helpful.
Couldn’t ask for more.
13 septembre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Sheffield Crystal Peaks
Thanks for your review,
Vodafone Social Media Team
Chris
Chris was friendly and very helpful, he didn't rush us and explained everything well. Felt very relaxed and comfortable with his information regarding our purchase
5 septembre 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Mrs A Mennell,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chris at Vodafone Crystal Peaks
Chris at Crystal Peaks was very welcoming and quickly put me at ease while he arranged my broadband/mobile package. He explained everything very simply and very clearly. I came away very happy having concluded our business. It was a pleasure to meet Chris. I would highly recommend Vodafone at Crystal Peaks!
25 août 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Natasha provided really excellent and…
Natasha provided really excellent and friendly service, if joining Vodafone is as good as her attention we will have great service.
18 août 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.