I was considering leaving Vodafone as too expensive compared to other providers. I had a problem renewing my contract through a Vodafone offer code on line. Two 191 calls failed to resolve this. In... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
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Lisez les avis des autres
The young man that dealt with my request for a new sim deal was very friendly and got me a good deal. He wasn't patronising like some young people are when dealing with the over sixties. I was dreadin... Voir plus
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Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... Voir plus
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Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Sheffield Crystal Peaks
Écrit par l'entreprise
Coordonnées de contact
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, Royaume-Uni
4,9
Excellent
374 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
I've been a Vodafone customer for years…
I've been a Vodafone customer for years theve been taking my money for mobile phone with no problem. I decided to upgrade my phone and all of a sudden because my phone was hacked they won't let me. I have to wait even though it was there fault. This is why they've been voted the worst mobile company in the world.
14 août 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hello Steven,
I'm really sorry to hear about the issues with your upgrade and that your experience with our customer service hasn't met your expectations. We aim to provide helpful support at all times.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.
You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris the operative was a very…
Chris the operative was a very knowledgeable and helpful in sorting out my new phone.
13 août 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey David,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very great service very fast and very…
Very great service very fast and very simple very helpful
13 août 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Jason,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris at Crystal Peaks store was great
Chris at Crystal Peaks store was great. He went through all the options with me to get me the best deal! Would recommend without hesitation. I have been a Vodafone customer for 20yrs and this is the first time I have been in store to upgrade! Will definitely return.
11 août 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It was a riendly greeting from Ross at…
It was a riendly greeting from Ross at Crystal Peaks who quickly answered my initial query and went on to sell me a mobile broadband solution after finding out exactly what I needed. He was also kind enough to establish if there were any other products that would suit me. Very polite, patient and efficient. Great personality.
22 juillet 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Max,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafonr Crystal peaks shopping experience
Chris is a very knowledgeable, helpful assistant, didn't try to sell anything that I wasn't interested in
15 juillet 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Marie,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Natasha was so helpful and she helped…
Natasha was so helpful and she helped me with my sale and a issue with my email thankyou very much
13 juillet 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Fay,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely Helpful
Natasha was extremely helpful and patient in understanding my needs.
5 juillet 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey D,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic services
Fantastic services
Natasha was very helpful & explained everything in detail, she deserves a raise in psyt
3 juillet 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Phil,
Thanks for the lovely review and fantastic support for Natasha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went to store to upgrade my phone and…
I went to store to upgrade my phone and was served by Chris, who was very helpful and efficient. He had great product knowledge and was clear and concise. A great service overall!
21 juin 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Maria. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Saw Chris today at the crystal peaks store 5 star service professional and knowledgeable came across very friendly and understandable when dealing with customer with disabilities recommend a visit to the store to anybody
16 juin 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Garry,
We appreciate you taking the time to share your experience.
Thanks,
Vodafone Social Media Team
Natasha was excellent
Natasha was excellent, she was extremely knowledgeable and amicable. Natasha didn't 'sell' me anything but explained in clear terms the benefits of an upgrade and of switching my internet provider.
16 juin 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Stephen. We're happy to hear that you found our team member to be knowledgeable and helpful. We appreciate you taking the time to share your experience and are glad you felt well-informed about your options.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade and broadband
Popped into store to sort broadband and do an upgrade. Natasha was very helpful and informative.
16 juin 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Sharon,
We're happy to hear that you had a good experience.
Thanks,
Vodafone Social Media Team
Amazing service by natasha
Natasha was brilliant sorted out the issue explained why there was an issue and fixed it. Explained information very well and friendly.
Brilliant staff member
6 juin 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Rebecca. Thank you for your review for Natasha. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
CHRIS WAS SO HELPFUL AND SUOER…
CHRIS WAS SO HELPFUL AND SUOER PROFESSIONAL. THANK YOU CHRIS
12 juin 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Lesley,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in Vodafone shop at crystal peaks…
Went in Vodafone shop at crystal peaks today and the person who attended to myself and my sister was called Fiz he was very knowable friendly and sorted out our issues
10 juin 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Margaret.
We really appreciate your wonderful review and are so glad to hear that you and your sister had a positive experience.
Thanks,
Vodafone Social Media Team
Great service!
Chris was efficient, knowledgeable and friendly. He renewed my phone contract giving me all the necessary information. He made it a stress free and enjoyable process. Couldn’t be happier with the service I received!
6 juin 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Darcy, it's fantastic to see that you have had an excellent experience with Chris. Thank you for taking your time to give us this positive feedback. We're glad Chris's experience and knowledge made your renewal enjoyable.
Thanks,
Vodafone Social Media Team
Great experience Chris at crystal peaks…
Great experience Chris at crystal peaks was very helpful
5 juin 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Sue,
We're happy to hear that your experience was great and that our team member at Crystal Peaks was very helpful!
Thank you for your positive feedback,
Vodafone Social Media Team
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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