Jake was really helpful and friendly. He explained everything clearly, answered all my questions and made the whole process really easy. Great customer service and a really positive experience with Vo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementSu11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
TK in Southampton was really helpful. Finding the right mobile and broadband contracts that suited us. Informative, respectful and patiently guided us through the transfer from our old provider. My w... Voir plus
L'entreprise a répondu
Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... Voir plus
L'entreprise a répondu
Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Southampton West Quay
Écrit par l'entreprise
Coordonnées de contact
Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Royaume-Uni
4,9
Excellent
407 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Davey was very helpful saving me money
14 août 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Paul,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Southampton West Quay
Hi Donna, thank you so much for your wonderful review and the amazing support you’ve shown for Harry, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Alessia was a pleasure to deal with
Alessia was a pleasure to deal with, she listened to my requirements and assessed my needs and then gave me the service which was exactly right for me.
10 août 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Richard,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rachel was really helpful and explained…
Rachel was really helpful and explained everything really nicely.
6 août 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Andy,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sukhvinder was so helpful and…
Sukhvinder was so helpful and knowledgeable nothing was to much trouble and fantastic knowledge and so well mannered 💯 would recommend
5 août 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Martine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kam helped me with my new device
Kam helped me with my new device, will return again !
4 août 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Christopher
Christopher, who works at the Vodafone store in Southampton was very helpful and friendly. He helped me with my upgrade and transferred all my personal data to my new phone. He was very patient, polite and got me everything I needed.
Thank you Chris ☺️
1 août 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Chanell,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Dillon was very helpful and friendly. Made the process easy and I’m very happy with my experience.
1 août 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Ruby,
Thanks for the lovely review and fantastic support for Dillon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry on the door was excellent
Harry on the door was excellent, informative.
31 juillet 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Frank,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Southampton West Quay
Hey Bernard,
Thanks for the lovely review and fantastic support for Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service
We recently visited Vodafone and had the best customer service experience. Sam Mafia was absolutely excellent—friendly, knowledgeable, and incredibly helpful throughout the whole process. They took the time to answer all of our questions, made everything easy to understand, and ensured we left completely satisfied. It's rare to receive such outstanding service these days, and Sam is a real credit to Vodafone. Thank you for making our visit such a positive experience. Highly recommended!
25 juillet 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Southampton West Quay
Hey Hannah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tk very professional and easy to…
Tk very professional and easy to communicate with
23 juillet 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Nigel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam C was excellent from the moment we…
Sam C was excellent from the moment we started speaking it was clear he knew the best deals available and within minutes walked away with a brand new phone! Will definitely be returning to get my partner a new phone in a couple months!
17 juillet 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Sam,
Thanks for the lovely review and fantastic support for Sam C.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam is a great asset for the company
Sam is a great asset for the company, super knowledgeable and very helpful to make a right decision
17 juillet 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Zoltan,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed a temporary sim card and Alessia…
Needed a temporary sim card and Alessia helped us. Happy with service
14 juillet 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Romuald,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Davey was helpful
14 juillet 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dillion was really helpful
Dillion was really helpful. Took the time to listen to my needs as a customer and did everything he could to facilitate. Walked away with an upgrade and saved money across all my plans in the process. Thank you Dillion, I walked out a very happy customer!
13 juillet 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
SIM only deal
Required SIM only deal, TK was very helpful and welcoming, dealt with my request efficiently, pleased with the service I received, thank you.
7 juillet 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Susan,
Thanks for the lovely review and fantastic support for TK.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the Vodafone shop in…Southampton West Quay
I visited the Vodafone shop in Southampton West Quay today and was served by Sukhvinder The customer service was excellent and they helped to bring my monthly bill down considerably. I was also impressed by the repair service and phone recycling available. Thank you for such a fast, smooth and professional service!
11 juillet 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Lucinda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.