Jake was really helpful and friendly. He explained everything clearly, answered all my questions and made the whole process really easy. Great customer service and a really positive experience with Vo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementSu11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
TK in Southampton was really helpful. Finding the right mobile and broadband contracts that suited us. Informative, respectful and patiently guided us through the transfer from our old provider. My w... Voir plus
L'entreprise a répondu
Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... Voir plus
L'entreprise a répondu
Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Southampton West Quay
Écrit par l'entreprise
Coordonnées de contact
Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Royaume-Uni
4,9
Excellent
407 avis
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Les gens ont aussi consulté
Absolutely amazing personal service
Absolutely amazing personal service. The staff in Vodaphone Southampton couldn’t do enough to help and I had the best assistance and advice . I am impressed with their knowledge and support and I have been a customer for years and never had such great help- thank you and a special shout out to TK who was amazing and an asset to you
9 juillet 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Denise,
Thanks for the lovely review and fantastic support for TK. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very grateful for the service and help…
Very grateful for the service and help from Graham and Jake last week in the Southampton branch. I had been putting off upgrading my phone after a bad experience in the Vodafone shop a few years ago. To my delight, Vodafone seem to have taken on board that it is better to listen to the customer rather than to patronise them. I left with an appropriate phone for my needs and comprehensive advice about transferring data and trading in my old handset. Many Thanks.
2 juillet 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Katy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sukhvinder was very helpful and great…
Sukhvinder was very helpful and great service instore
7 juillet 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Vicky,
Thanks for the lovely review and fantastic support for Sukhvinder. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I found Alessia very helpful and sorted…
I found Alessia very helpful and sorted out my problem efficiently. No hesitation in using the service in the future.
Thanks to Alessia.
3 juillet 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Len,
Thanks for the lovely review and fantastic support for Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tanaka was great
Tanaka was very helpful, went through everything and all the information
2 juillet 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey,
Thanks for the lovely review and fantastic support for Tanaka.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harry helped me understand my phone…
Harry helped me understand my phone storage. Very helpful, knowledgable. Great service.
28 juin 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dillion was very helpful helped me…
Dillion was very helpful helped me setup broadband.
15 juin 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hi Gregory , thank you so much for your wonderful review and the amazing support you’ve shown for Dillion , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Amazing service and happy with my new…
Amazing service and happy with my new upgrade, excellent service from Kam.
12 juin 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Jennie,
Thanks for the lovely review and fantastic support for Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alessia was a star ⭐
Alessia was so helpful and knowledgeable! We weren't relishing the thought of having to purchase a new mobile for my daughter (due breakage) but with Alessia's assistance it all became very bearable 😊 she even guided me to switching to a better airtime plan. Thank you!
9 juin 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sam was great THANK YOU 😊
1 juin 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Silviya,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rachel was very helpful today
Rachel was very helpful today, sadly the systems are slow in the shop not her fault at all
4 juin 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Wiltshire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris in the store is a real good guy
Chris in the store is a real good guy. Really knowledgeable and clearly knows his stuff. I'll definitely be going back to Vodafone Southampton in the future. Hibs for the win
30 mai 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sukhvindviner listened and I came away happy.
Sukhvindviner listen to my request and understood what I was asking about. There was a bit of a problem because I have moved recently and he handled the whole situation with tact. I may be oldish, 83 and I do know some things, I felt really supported.
2 juin 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Rosalind,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into Vodafone to get a contract…
I came into Vodafone to get a contract and Alessia was amazing and very helpful and gave really good amazing advice and she is just such an amazing caring person.
2 juin 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Adam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hi Kaz at vodaphone was absolutely a…
Hi Kaz at vodaphone was absolutely a GEM! Totally an amazing painless experience with all my problems solved . Truly an asset to his vocation. Thank you for great service , patience and information given.
1 juin 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Flora,
Thanks for the lovely review and fantastic support for Kaz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kaz is phenomenal!
Kaz is a patient, outstanding, extremely knowledgable and beyond kind. Really appreciate his hard work and patience explaining everything.
1 juin 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey Athanasia,
Thanks for the lovely review and fantastic support for Kaz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from Nic.
23 mai 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sam provided excellent service
Sam provided excellent service. He was very polite, attentive to our queries, listened carefully, and always had a smile on his face. We really appreciated his help
22 mai 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from Chris
Excellent service from Chris. He took his time to go through my upgrade options and explained everything clearly. Customer service like this doesn't tend to exist anymore so it was a pleasant surprise.
19 mai 2026
Avis spontané
Réponse de Vodafone UK - Southampton West Quay
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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