First class service in St Austell shop Chris is so knowledgeable and explained everything so as both of us understood, he was very patient, friendly and we always know we can confidently go in store... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement19 Fore Street, PL25 5EP St Austell, GB
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Lisez les avis des autres
Great product knowledge patience and a great sense of humor thank you Chris and st austell team.
L'entreprise a répondu
Matt has been absolutely brilliant at the St.Austell Vodafone store. Setting up our mobile dongle for our internet so we are never without Wi-Fi at home and setting up my new iPhone transferring every... Voir plus
L'entreprise a répondu
Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - St Austell
Écrit par l'entreprise
Coordonnées de contact
19 Fore Street, PL25 5EP, St Austell, Royaume-Uni
4,9
Excellent
220 avis
Aucun historique récent de demande d’avis
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Les gens ont aussi consulté
Matt helped me and my non technical…
Matt helped me and my non technical husband purchase new contracts and helped us through every step
Travelled from norwich England to come back to this store highly recommend Matt had all the time to help us. Great representation of vodafone Thankyou
12 septembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Lyndsey,
Thanks for taking the time to write such a lovely review! We're delighted that Matt was able to resolve your query and get you and your husband set up.
Thanks again,
Vodafone Social Media Team
A pleasure to deal with once again
Every time I have come into this store Ian and Chris have been very helpful and knowledgeable as well as professional, they always check out the best deals, the advice they give is a great benefit when choosing a phone and home broadband plan. Well worth the visit.
7 septembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful, efficient service
Came in for my husband to upgrade or go sim only. He wasn't really sure what he wanted to do but Ian was really helpful and talked him through all the options and costs. He was very friendly and patient and we were extremely pleased with the deal he got for my husband in the end. While we we there, he also offered to check out my plan and make sure I was on the most cost-effective deal, which was kind of him. The other young guy in the store was really nice and helpful too. All round, they gave us a great service - it's so much better being able to go into a shop and see the tech, and get guidance in person, rather than trying to do it over the phone.
3 septembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hey there,
This is great to hear, thanks for sharing your positive experience after a visit to one of our stores. We're happy to hear how Ian, and the other members of the store have been able to help.
If you ever require help, feel free to pop back into any of our stores. Or you can message us over on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Update Contract/discount
Ian - Very personable, polite and explained everything clearly. Gave us different options and talked us through every detail. Wasn't a pushy salesperson at all and made us feel like a valued customer.
3 septembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Dan,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very happy with customer service
Very happy with customer service. Very friendly. Will return for upgrade when due again. Thank you Ian and st austell
1 septembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Thank you Ian and St Austell team ,that’s why we come back to St Austell store for our business.
1 septembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Brilliant service today from Ian.
Brilliant service today from Ian.
Brought new phone today and the time spent sorting out my new phone was fantastic
Well done
28 août 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hey there,
Thanks for the lovely review and fantastic support for Ian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant very good
27 août 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Christopher,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Thank so much for helping me
Thank so much for helping me with my S23 Ultra and Broadband Chris and Matt, you guys are awesome and made the experience great, highly recommended 🥰
16 juin 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Sophie. Thank you for your review for Chris and Matt. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and helpful
25 août 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Donna. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt Beard was Great in St Austell…
Matt Beard was Great in St Austell Vodafone.
25 août 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Chris. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ian was very empathetic and very…
Ian was very empathetic and very helpful and has set my mind to rest and sorted my account out. Thank you.
3 août 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Friendly staff
No waiting, friendly staff., Ian.
Understood immediately what I needed. Gave me all the relivant info. Great service. Nice to see familiar faces from the last time we visited 18 months ago.
15 juillet 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Thank you for your review Di. It's always good to read such complimentary feedback for one of our team.
Thanks again, The Vodafone Social Media Team
Réponse de Vodafone UK - St Austell
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Quick friendly service
Quick friendly service. Sorted my wife out with a new phone and got me onto a better deal in my phone and upgraded my sim. Thank you Ian from the St Austell branch - bey helpful!
14 juillet 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hey there,
Thanks for the lovely review and fantastic support for Ian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ian is great his customer service Is…
Ian is great his customer service Is brilliant and very helpful will definitely be staying with vodaphone for many years to come
30 juin 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hey Kirsty,
Thanks for letting us know what an amazing job Ian did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service
29 juin 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Celia,
Thanks for your review for our store.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Chris made everything simple to…
Chris made everything simple to understand and showed me how easy things can be.
Unlike other mobile phone companies.
21 juin 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi MRSJACKIEWORTH,
This is lovely feedback for Chris. Thanks for your kind words and taking your time to share the experience
We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thank you for your help Reassured us on…
Thank you for your help Reassured us on our details, gave us advice, and got us a better deal. friendly, empathetic and helpful.
21 juin 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hey Amy,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - St Austell
Hey Cronoknight,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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