First class service in St Austell shop Chris is so knowledgeable and explained everything so as both of us understood, he was very patient, friendly and we always know we can confidently go in store... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement19 Fore Street, PL25 5EP St Austell, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great product knowledge patience and a great sense of humor thank you Chris and st austell team.
L'entreprise a répondu
Matt has been absolutely brilliant at the St.Austell Vodafone store. Setting up our mobile dongle for our internet so we are never without Wi-Fi at home and setting up my new iPhone transferring every... Voir plus
L'entreprise a répondu
Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- aussi dans
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - St Austell
Écrit par l'entreprise
Coordonnées de contact
19 Fore Street, PL25 5EP, St Austell, Royaume-Uni
4,9
Excellent
220 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Polite and simple
Ian was very polite and explained everything to me clearly. It felt simple what he was explaining so I wasn't getting confused and if I did get confused he helped me to understand what he was saying
2 janvier 2024
Avis spontané
Réponse de Vodafone UK - St Austell
Hey Tamara,
Thank you for your review, and sharing this feedback for Ian.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Superb service. Vodafone St.Austell
Absolutely superb service from Ian the business adviser. Nothing was to much trouble. Would highly recommend a visit to this shop for that personal touch.
30 décembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi, We love seeing that one of our in-store teams made such a great impression on you.
Thanks again, The Vodafone Social Media Team
Dealt with Matt
Dealt with Matt, absolutely superb. Helped from start to finish with my new phone set up. Brilliant thank you.
20 décembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Karina,
This is such an amazing review for Matt. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful staff
17 décembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The team Ian and Chris always give excellent service and would recommend Vodaphone to family and friends ervice
Great service from Ian and Chris i would always say go to see store team for grear service
18 novembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hey Pauline,
Thanks for letting us know what an amazing job both Ian and Chris did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful and knowledgeable
Chris was very knowledgeable and polite. Helped sort out my account issues without any issues and confirmed payment details all up to date. Highly recommended!
16 novembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ian was very pleasant very very helpful…
Ian was very pleasant very very helpful thank you
15 novembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Thank you
Brilliant really happy with my service today come in with a phone and was sorted out right away very chatty and friendly cant thank Ian and Chris enough
11 novembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Samantha,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ian was great help on my upgrade and I…
Ian was great help on my upgrade and I have also upgraded many of times in St Austell
11 novembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Kay,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
upgrade Vodafone st austell
excellent serviice with Chris in Vodafone St Austell
11 novembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Owen,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
All good as usual friendly staff as…
All good as usual friendly staff as usual cheers Ian Was great thank you
11 novembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Robert,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Matt has been absolutely brilliant at…
Matt has been absolutely brilliant at the St.Austell Vodafone store. Setting up our mobile dongle for our internet so we are never without Wi-Fi at home and setting up my new iPhone transferring everything. Knowledgeable, cheerful and efficient. Thank you.
5 novembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Réponse de Vodafone UK - St Austell
Hey Alana,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matt and Ian were very helpful and…
Matt and Ian were very helpful and knowledgeable. I wasn't sure of what I needed but they helped me . Well done✅
29 octobre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Very Helpful
I came into Vodafone to sort my phone out as I was getting poor signal! Ian was extremely helpful and freindly and I have a new phone which I'm delighted with, I wasn't pressured at all!
19 octobre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Judy. Thank you for your review for Ian. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was very helpful today thank you…
Chris was very helpful today thank you you are a star
17 octobre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Sara,
Thanks for taking your time to leave this review for Chris.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Matt was first class in his customer…
Matt was first class in his customer service, knowledge and a really nice guy too!
11 octobre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Penny,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
I went to store and Ian and the team…
I went to store and Ian and the team were great with helping me with my account and tech help, thankyou
11 octobre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Gordon,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Matt was very helpful
Matt was very helpful, great experience, would recommend! :)
11 octobre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hi Kristian,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ian was great with setting up my new…
Ian was great with setting up my new phone and I have been with Vodafone more than 20 years and this is my first big upgrade in 10 years and the St Austell shop was fantastic thank you
28 septembre 2023
Avis spontané
Réponse de Vodafone UK - St Austell
Hey Lindsay,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.